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For small businesses

Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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4829 results found

  1. I have multiple clients who have members. They like to keep their members date of births on file, so they can send them birthday emails, or if they are over a certain age can get a discounted membership. It would be great to have either a dedicated date of birth field, or like some other accounting softwares a few open fields, that we could name per file, for additional required details, like date of births, member types, allergies, voting member etc. I'm sure these fields could be useful for other types of businesses as well.

    3 votes

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  2. It would be very useful if we could upload any supporting documentation for invoices or bills as attachments in Hubdoc. At the moment, I upload the invoice in Hubdoc and then have to add any supporting documentation in Xero directly.

    2 votes

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  3. Could a similar function that UK organsiations have to "deep archive" employees be rolled out to AU organsiations? This will assist to adhere to legal requirements of retaining employee records for 7 years.

    11 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  4. Report - Inventory Item details to include columns for Item code and tracking, or Account transaction report to include Item code and quantity.

    13 votes

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  5. Amend status of timesheet - I accidentally ran a Pay Run without having approved the timesheet. The status of the timesheet then was Approved, and didn't become 'Processed'. An 'Approved' staus meant I couldn't change the calendar setting s etc for the employee. It becasme a challenge to do what was necessary to get the status to 'Processed'.

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  6. Give sales invoices the ability to create self-billing contractor bills - the same as billable expenses but for the the sales side, rather than the purchase side. I produce high vol royalties where the suppliers(producers) do not physically bill, but we need to raise the charges directly in line with the sales received. Massively labour intensive and could be fixed with this function.

    61 votes

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    Hi everyone, to give a bit more detail from our status update a few months ago - The ability to copy to a bill is a feature that the team will be building into the new invoicing experience. They have a few items on their agenda and I want to be open that this is not planned to be delivered until after the sunset of classic invoicing. 

    For the time being, you'll find you can still copy to a new invoice, quote, purchase order or bill from the invoices list view. 

    You can get a bit more of an understanding of what's coming from our Xero central page. When there's more news on copy to a bill I'll share this, here. 

  7. Please create all excel exports from Xero in the currrent .xlsx format. Most still produce an old xls.file format (for instance Sales Tax Report) and need to be resaved to bring up to date.

    2 votes

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  8. When importing bulk invoices, have the ability to upload discounts as a dollar amount and not as a %.

    11 votes

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  9. Xero Analytics Plus cashflow to show a year not just 90 days.
    The current cashflow upgrade from Xero only shows up to 90 day which is weird as in reality you need to forecast for the year. Is this going to be extended to a year like all the other cashflow apps ?

    51 votes

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  10. Add a 'Projects' column to Bills rather than having to click 'Assign expenses to customer or project'.

    As a company who have many projects that are a similar (or the same) name as a customer's company name, the current process results in expenses being assigned to a customer and not the project!

    A 'Project' column has been added in the new invoice template so PLEASE add one to the Bills as well!!

    8 votes

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    Thanks for the feedback here, team. While we have made some improvements to the Bills list screen we don't currently have plans for adding Projects as it's own column here.

    However, you may have seen you can now quick view bills from the eye icon and edit from the list meaning you can check a bills assignments, edit if you need and then move onto the next without having to move away from the list.

  11. The "View all transactions" link from a specific product/service should display the Inventory items details report just for that specific product/service. Currently it shows all products and just for the current month. So really isn't doing what is implied in the link.

    1 vote

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  12. Xero support is first class. It would be useful to have the ability to download support conversations.

    1 vote

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    Thanks for the feedback, Steve I've passed along your compliments to our support team too.

    Out of interest is there anything in particular you'd like to be able to download your support conversations for? e.g would you be wanting to share these somewhere else or file them somewhere to have on hand? This'd be great to share back with our team.

    For the time being, as you might've found (though a little manual) - you can copy & paste the detail of a support case internal an external document such as Google Docs or MS Word.

  13. OLD vs NEW XERO INVOICING

    Customer Name search - this is when adding customer name on customer/contact field when creating a new invoice

    In the old version, the dropdown displays the full hospital name along with the contact email address. However, the new version only shows a truncated name (around 26-30 characters) without the email address. It would be better to retain the old version feature for this especially when there are multiple contacts but different departments, as it was easier to find out whether correct department was chosen and not to make additional right click just to be sure…

    1 vote

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  14. In the same way that there are tick boxes for "Exempt from PAYG withholding", "Exempt from SGC" & "Reportable as W1" on Pay Items, can we have a check box for Subject to or Exempt from PTX & Workers Compensation so that a report can be generated for Payroll Tax & Workers Compensation calculations.

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  15. Auto Save - Annual Financial Reports
    For Xero to auto save when creating draft reports.

    4 votes

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  16. We are a subscription based business, so it would be great to be able to bulk update repeating invoice amounts. Either by selecting all the ones we'd like to change or by pushing through new inventory/product/service price changes. At the moment we have to change every single repeating invoice and this takes hours and hours!

    245 votes

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    Thanks for the feedback and great to hear the use you find in repeat templates in Xero. 


    While there's no way to bulk update templates atm, you may find updating your templates through export & import of invoices more helps quicken things up?


    You could export invoices that have been generated from your template to CSV, update the amounts in the exported file, and then re-import

    This will create 'Draft' invoices in your Xero org from which you can create a Repeat template and then delete the draft. 🙂

  17. On the P & L reports, there quite often extra lines at the bottom which aren't required this yr, but may be next year. which we don't need ie: Net loss/ profit before beneficiary dist , nor do we need before tax etc as a loss, just need the bottom line ( net Profit /Loss). Companies also have the same issue. Is there a way to "hide" these lines? if not , can we add this as a suggestion please. Don't want to delete, just hide or disable as necessary

    6 votes

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  18. It would be very useful if the declined reason could be included in a report/export to enable further investigation as to why quotes where declined.
    This would highlight any patterns, e.g. price to high, delivery to long etc.

    2 votes

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  19. Xero recommends creating a new, duplicate employee record when a terminated employee returns to the organisation. This can also happen when an employee switches from permanent to casual, as they need to be terminated to pay out annual leave.

    Due to HR add-ons that make the issue of setting up a new, duplicate employee in Xero extremely complicated and almost unworkable, I would really like to see an additional workflow in Xero to handle this. When unterminating an employee, I'd like to see Xero asking whether we're doing this to fix something or because we're rehiring the same employee, at…

    21 votes

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    1 comment  ·  Payroll  ·  Admin →
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  20. Please stop Suppliers Bills from being published in Xero if the bill date is prior to the period lock date!!!!

    I only found out last night that Hubdocs will still publish a supplier bill with a date prior to the Xero lock date, this is crazy and I'm unsure why anyone would want Hubdocs to do this.

    If you could add the option in Hubdocs to stop bills from being published in Xero prior to the lock date that would be awesome as it will ensure the integrity of end of period reports.

    14 votes

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