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4188 results found

  1. Ability to have custom text in the ‘set reference’ when setting up Bank Rules.

    Purpose: This will save users’ time when they’re doing reconciliation each week.

    28 votes

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  2. Ability to send an automated 'Payment received with thanks' email to the customer

    Purpose: To give a professional image to users’ customers/clients, and save time in a current manual process

    300 votes

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    Hi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.

    Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.

    Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have  have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.

    As we embark work on the Account Transactions tab we'll be able to revisit…

  3. Ability to show average days to pay by customer.

    Purpose: User can sort into the customer that habitually pay late and take appropriate action.

    123 votes

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    Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.

    To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.

  4. Ability to assign a user where they can only have Invoice only and view only reports.

    Purpose: To make user permission easier to set up, rather than having to upgrade them into Standard. As this will allow a user having access to more confidential reports.

    130 votes

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  5. Ability to update the date of quote when it’s revised. So the date doesn’t automatically changed by the system.

    Purpose: To save users time from changing the date when it’s automatically changed by the system.

    7 votes

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  6. Ability to send receipts and remittance advice when allocating a payment as a prepayment.

    Purpose: Users’ can easily send the customers receipts of their deposits.

    27 votes

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    Hi community, thanks for your continued input to the idea here. While this isn't something we have planned in the near term, we wanted to share a possible

    alternative where you could send the prepayment transaction to your customer.

    Unallocated customer prepayments can be found on the Awaiting Payment tab on your sales screen. You could add a separate invoice template to use with receipts for prepayments and consider making the following changes.

    • Change the 'Approved Invoice title' field to Receipt.
    • Deselect the Show unit price and quantity columns.
    • Deselect the tax column.
    • Deselect the Show payment advice cut-away

    We'll continue to stay tuned to the idea here, and let you know if there's change.

  7. Ability to add ‘Send me a Copy’ check to also include other email addresses.

    Purpose: To make other colleague within the users' workplace get the copy of the email, so they’re all informed.

    35 votes

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  8. Ability to only allow some users to access specific reports.

    Purpose: Because in some organisation, only some people can only see the information for some reports.

    201 votes

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    Hi everyone, thanks for the interest in this idea.

    As you can appreciate, user roles span across the entire Xero product so there’s many combinations of permissions our customers want to see us build. Specifically, our reporting product team is very much aware of the challenges with the current permission sets relating to sharing individual reports with different users and are beginning to look into how we might be able to alleviate some of these reporting challenges.

    However, at this stage it’s far too early to anticipate or confirm any direction on where this discovery work will lead, but it will inform our next steps. Additionally, as I'm sure you can appreciate there are sensitivities of data access and security. Creating upgrades to user permissions will need very careful consideration. As most will be across, the reporting  team are leading up to retiring older versions of Xero’s reports on 31

  9. Ability to allocate credit notes to a customer.

    Purpose: To save users’ time rather than having to manually go into the Billable Expenses, outstanding report, find the original invoice and edit it to remove from recharging the client.

    27 votes

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  10. Add feature on the Dashboard for users with the Adviser permission to add client notes.

    Purpose: Notes specific to that client can be held here so that other advisers who're less familiar with the client can quickly check what they need to consider when working specifically in that file.

    19 votes

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  11. Ability to increase unit price field to six decimal places.

    Purpose: To make users easier when they have to input unit price with lots of decimal numbers

    68 votes

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  12. Ability to change the date of paid bill.

    Purpose: To make it easier for users rather than going through the process of unreconcile the transaction, change the date and reconcile the bill again.

    11 votes

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  13. Add an option to remove and redo transactions within the find and recode function.

    Purpose: To simplify users’ workflow from having to recode to another code, or individually search each transaction in account transactions, then remove and redo it again.

    12 votes

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  14. The ability to report on items sold each month (by quantity) on a month by month basis

    Purpose: Users can easily run a report to see how many items customer buy this month, then they can also easily print it

    8 votes

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  15. Ability to make quote’s title and summary flow through to Sales Invoices.

    Purpose: To save users’ time rather than having them manually input the same title and summary when the quotes are converted into invoices.

    158 votes

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  16. Ability to remove PDF attachment when emailing quotes from Xero.

    Purpose: To make the receiver of the quote click the link instead, so users’ will know that the quotes have been opened. Because if they choose to open the PDF attachment, users’ will not know whether quotes have been opened or not.

    42 votes

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  17. Ability to export and import quotes in Xero.

    Purpose: Because putting quotes in/from a spreadsheet can make users better calculate future cash flow.

    127 votes

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  18. Ability to merge multiple bills from one supplier into one bill.

    Purpose: To combine bills related to a single source or event, and show a link between. Also saves time from having to recreate lines from an existing bill in another.

    27 votes

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    Hey community, thanks for your sharing and supporting this idea.

    We wanted to share for those that may not already know - right now you can combine multiple bills to mark them as paid in a single batch payment? Bills display separately in Xero, but bills for the same supplier are combined in the payment file, so each supplier receives a single payment and reference.  Appreciate that this may not help for all workflows of those who voted for this idea so we'll continue to monitor interest and feedback on the idea.

  19. Ability to generate a report where users’ can view contact payment activity

    Purpose: Users’ can easily see which customer has good and bad credit performance, and manage customer relationships & debt.

    245 votes

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  20. Ability to send bulk emails to both suppliers and customers.

    Purpose: Saves more time when businesses need to send emails to all their contacts. Especially when they need to announce specials or price increases.

    161 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

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