User Role - Restrict access to specific Settings
Ability to customise user roles to restrict some access in Xero.
Purpose: Some staff should only have limited access in Xero.
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we won’t be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We will be back to share on the outcomes of our research and any progress around development of roles in Xero.
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Joe Van Elburg commented
Users - allow for full customizability of users in Xero.
I have a client that needs to have users to just invoice for sales. This is needed as the upgraded access to standard gives them access to the bank account and payables, potentially more confidential information. They can create invoices, edit and pay them. Unfortunately one the payment is posted, they can no longer edit the invoice and needs to contact the bookkeeper every time they need something changed. It would be nice to have full customizable user access in Xero where you can tailor to the specific needs of the client.
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Virgilia Benczik commented
User role is fundamental to any system, and I am more than surprised to see that as of now Xero is still so behind with access rights.
There should be possible for an user to have different level of access for different areas, or even a read only access to a single module (e.g. read only for sales invoices, and no other Xero access) -
Adam Lim commented
It's ridiculous, I need to give my staffs access to approve invoice which we do not give this authority to sales reps in order to print packing slip? So I ended up having to print many packing slips a day because simply they cannot do it!
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Xero Ideas at GT commented
Role based security is fundamental to any user based system and is required to properly manage user access efficiently and effectively, particularly when there are hundreds of users.
Because there is no granular user security, we have many users who can access areas they don't need to. This is a risk issue and also creates additional work.
This function is required across all Xero modules including HQ. -
Lalit Gopwani commented
This needs to be dealt with ASAP. Your next product updates better include this fix
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Brendan Watt commented
xero arent going to listen until new subscriptions slow down.. post these issues on their ads that pop on facebook or instagram so new users see the massive downfalls...
#User Role - Restrict access to specific Settings -
Joanne Boardman commented
This has been raised under several different ideas in different areas with the same basic premise that user access can be personalised or be more differntiated than it currently is so the votes on this are well under recorded.
The only alternative seems to be different software as this has been requested for quite some time with nothing done by Xero about it. -
Martin Hawkes commented
Our standard office admin users can access the bank accounts, which we don't want as this information is confidential.
This needs to be resolved quickly, please.
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Kerryn-Leigh Anning commented
It is critical for user to be able to access Bill and Invoice reports without being able to access absolutely every else.
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Rosemary Swanepoel commented
Very important - access to change item pricing, for example, should be limited to certain users. The person responsible for preparing an invoice should not necessarily be able to change the price per item (human error, fraud etc.).
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Sunbear Admin commented
So sad no this function
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Eileen Cotton commented
This is a critical requirement and should be given priority by Xero.
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Suzy Komuczki commented
This is actually a critical requirement for many of my clients. When can Xero take some action on refining the user roles?
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Eileen Cotton commented
Yes, please make this change! It would be perfect!
Xero should allow a user the ability to work in accounts payable and account receivable, including access to actually pay bills by cheque or batch payment (which you cannot current do) and access reports only for these two areas.
Currently, if you want a user to issue cheques, you must grant them full access to all the company's financial data. -
Adam Lim commented
Why after such a long time and Xero never take any action to improve this?
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Alex Simpson commented
The access and permissions in Quickbooks looks amazing. I am surprised to see Xero so far behind their competitors.
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Alex Simpson commented
I agree that access options are terrible..... I want a member of staff to alter invoice reminder templates...... I then have to give them access to all our banking transactions, P&L, Balance Sheet..... that is ridiculous!
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Stacey Quinn commented
The access options in Xero are terrible. You can add supplier access, but can't tick the reports box. Having come from a MYOB environment where things were very customisable to business needs, its eternally frustrating - I can't even give auditors read only access and review reports without giving them full access. Many people in organisations need differing levels. The options are there, just need to be able to tick them!
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Kirsten Barrie commented
I'd like to restrict clients from being able to reconcile as an optional setting to the "standard" permissions role. When clients reconcile their own books incorrectly, it ruins the set of books. I've instructed clients to not do so but sometimes they do this accidentally, or an employee doesn't follow the instruction. I'd like to able to restrict this so as to keep integrity on the books as my firm takes care of the reconciliation aspect.
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Michael Cairney commented
I want my credit controller to be able to access receivables reporting but I do not want them to have access to sensitive Financial performance and Financial statements. Receivables reporting is an essential part of a credit controllers job. There is no need for access to other reporting which may be more sensitive