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This is so important. Updating products is time consuming, we ask our junior staff to get this sorted, hence why they don't need financial access.

........ho hum. I've lost track of how many times I've voted on a 'new stream' for this kind of feature that all other leading accounting softwares have.

This has been on the menu for more than 10 years now, from before I started using Xero. It's an unbelievable & fundamental hole right in the middle of this platform that compromises GDPR and prevents business departments functioning separately/efficiently. I don't think Xero can do anything about it as the current set up is totally embedded in the very original platform, and to even introduce separate 'mini' reporting access modules or areas as add on isn't on the table. And besides, they'd get no extra income for all that effort. Rather produce something new & 'buzzy', to justify year on year price increases.

Said with intended sarcasm - why shouldn't every staff member have access to every bank payment that the business makes? Including payments of all kinds to directors, wage payments to the guy sitting opposite, their manager, HMRC, .....I wonder if staff at Xero have the same access to the whole companies C of A, reports and banking information...suppliers and client information.......loans, taxes, debts, liabilities, assets.....I doubt it.

It's an unbelievable situation & a sad reflection of many big businesses run today. Allowing us to vent our frustration here is as good as it gets.
Xero have commented on very rare occasion in the past, but only to say 'not happening now or in the forseeable future'. I'd love to be corrected on that.

There are several different voting opportunities covering this issue - and a revamp & resetting of the system a few years ago cleared a lot of vote history out, on this & other issues. I feel sure the number of people needing this or blissfully unaware of what their staff can see, is far higher than this counter would indicate.

Don't hold your breath.

At least it's beautiful.

Hello Team @ Xero

A reminder for you that we are your future business, please listen to your customers and act as promptly as possible. We are needing to add to our team and are finding Xero increasingly time consuming for management to use when our sales team do not have access to Inventory without having access to the financials of the business. It is unprofessional for our sales team to have access to this information. Surely this is a simply fix in permissions settings which so many of your customers are calling out for.

I am sure that Xero can be taken to a whole new level when the permissions are fine tuned to your customers needs.

Please act as soon as possible, New Year, New Xero.

Thankyou

I have the same problem as all the others: I only have myself and a sales man in our team. I want the sales man to have access to view the inventory on hand and on order, however not be able to edit any inventory or order etc. I have looked through all the various user options and none provide that or even a decent workaround. I get that xero is not a stock system and that inventory is there purely for accounting reasons, but it's a simple fix Xero! Please do!

This is critical for many users that only have Sales/Purchases access. Please provide this option urgently

We are new to Xero and have only just been made aware that to have access to the inventory you must also be granted access to financials. We cannot understand the rationale behind this and it is an absolute deal breaker for us.

Our sales, and sales admin, staff must have access to the inventory to allow them to perform their roles effectively but to give them access to the financials would result in a breach of highly sensitive information such as wages.

Please can you amend the user settings process so that each feature is available as an individual permission. Surely this would not be a difficult change to make? Every business is different so the process should reflect this and give customers the flexibility to manage access accordingly as the current set up is just not viable.

It is also disappointing to see that we are not the only ones to have raised this vital issue over the past year or so and yet no changes have been made. Even an explanation as to why this may be would be appreciated.

As it stands, if no changes are planned for the very near future, we will have to revert to our previous accounts package which would be a real shame as this issue is the only problem we have with Xero.

My client is looking at changing software at this point as they cannot comprehend how such a 'glitch' can happen. Clearly an issue with software developers not understanding needs and focusing on more '****' add ons!

Happy New Year Xero team! Please can we make this year the year you are able to separate user permissions which will prevent accounts admin from seeing full bank details and critical financial information ?

Thank you, in anticipation!

To compliance with internal control, the segregation function is critical.

I've contacted XERO in the past about this feature but as of yet nothing, which I find bizarre as for me this is an essential requirement of any accounts package.

I am also looking at alternative providers now as I don't feel that we're being heard.

This is a must for me!!

We've set up to use Xero to keep a close track on our stock levels. All set up to run and then discovered that the staff managing the stock can't have access to Products and Services without also having access to all the financials. It doesn't work with them having access to financials as they don't know how to read them and in the past have shown they don't understand them (mis-read them). Problem is is that they can't fulfil their job role without access to Products and Services. Please can something urgently be done to add a feature where access to Products and Services is available without access to all the bank details and financials?

We've set up to use Xero to keep a close track on our stock levels. All set up to run and then discovered that the staff managing the stock can't have access to Products and Services without also having access to all the financials. It doesn't work with them having access to financials as they don't know how to read them and in the past have shown they don't understand them (mis-read them). Problem is is that they can't fulfil their job role without access to Products and Services. Please can something urgently be done to add a feature where access to Products and Services is available without access to all the bank details and financials?

I second Jonathan's sentiments.
Having to manage products myself, when I pay somebody to do that job is not only a waste of my time, but it also impacts my manager's sense of ownership in her role.

Please we need this for our organisation

Xero please explain why such a simple request that staff do not see the business' financials, but can still access products & services not yet be implemented????

We are your customers & paying your wages & yet even after so many of your loyal customers have written in asking for this to be changed you are yet to do anything!
Why??
PLEASE LISTEN TO YOUR CUSTOMERS!

We are all so very busy & yet we have taken the time to submit our frustration in having something so very simple actioned!
This small request in providing our employees access to products & services within the Xero system to update inventory cannot be action within the employees seeing their employer's financials! This creates additional workload on employers who are paying the staff to complete such a basic task!

WAKE UP XERO MANAGEMENT OR YOUR CUSTOMERS WILL GO ELSEWHERE!!!

This should be a standard user access in Xero. We have a storeman that maintains products and services and can see bank info through the accounting tab even though I have hidden everything from the dashboard.
This needs to be fixed asap!!

It feels like a basic requirement to have more micro control over what users can access in the system.
I mean, we have "Invoice Only" user access, so why not this?
Hopefully this is an upcoming feature.

Come on xero, this is basic simple stuff
Please listen to your customers for a change and implement

Why is this being ignored? Please at least acknowledge that you are looking into it!