Enter your idea

And AI, so much AI. Which is just what you want in an accounting package.
Will likely be moving at the end of this financial year. Xero has demonstrated time and again that it does not care what we ask for, no matter how long we ask for it.

@Amy Neville - MYOB has had this feature years. We moved away from MYOB to Xero, but the lack of this feature is driving us up the wall. We're considering a move to another platform in the next FY.

With over 1347 votes, this feature has been one of the most requested ideas on this board for years. To receive an email update yesterday saying "This quarter, we delivered 75 of your most-requested product ideas" and not include it has been a wake up call. All they keep prioritising is "visual clarity" and widgets.

Does MYOB offer the ability to do this as thinking of moving to them. Many things Xero do not offer that other platforms do.

Sage Business Cloud Accounting has this and you can convert your data from Xero to Sage using www.cloudconvert.co.za for free

Odoo is much more affordable and seems to have a solution on this. Do share what is the outcome.

Richard, just about all of them!

I am totally fed up with it and would like to move away - does anyone know what other accounting packages have this function as standard?

@kelly Munro

You advised I n July 2025 this is progressing.

I would like to highlight that this is not progressing inline with XERO’s mission statement and strategy.

For those who are not familiar with the mission statement and strategy, in summary it is

* Purpose-Driven: The core mission is to improve the lives of small business owners and their communities.
* Vision: To be the most insightful and trusted small business platform.
* Strategic Focus (through FY27): Xero focuses on three "Jobs to be Done" (Accounting, Payments, and Payroll) in three key markets: Australia, the UK, and the United States.
* "Your Business Supercharged": The company's brand platform focuses on helping businesses gain control and support.
* Values-Driven: Xero operates on four key values: "Make it beautiful" (creating customer-loved experiences), "Make it happen" (moving fast on the right things), "Make it human" (empathy and inclusivity), and "Make it together" (collaboration). 
There are a number of KEY REQUESTS BY USERS that are not being actioned, that meet the current strategy.

As a USER and a SHAREHOLDER, this is extremely disappointing.

WE NEED A DATE ADVISING WHEN THIS WILL BE COMPLETED IN FULL.

By not implementing this feature... only hurts Xero users and Xero.
Most normal businesses (B2B) must track multiple addresses, and contacts per address like an ERP. Corporate accounts that have franchise models, multiple subaccounts, will say.... “Please perform these tasks or sales for each location”, not just the corporate office location.

To improve sales, communications and logistics a sound business will need this feature to be implemented to capture the transactions effectively.

Meantime, Xero will remain very narrow focused business with their self-limiting feature sets. Many competitor platforms have this feature as business as usual.

Personally, I do not and cannot wrap my head around why Xero would not want this feature to be a priority.

Gees….

Don't get bogged down with their rubbish about complexity!!! we all ready have this function in purchase orders. we can get the ordered items delivered to a new address every time we create a new one with the same supplier record.
it is not hard to implement Xero just do want to give us this functionality.
it is not financially worth bring in this function. Sage accounts has always had this function!!! so i will be looking at some of their new products.

How can it be so difficult - surely, just a smart arsed whizz kid required to push a few buttons..! or is the whole system really that technically flawed?

Robin Clark - can't say I blame you.
Xero seem to be quite active at the moment in pushing new things that few people (or no one) has asked for (new dashboard anyone?) which is a bit like rearranging the deck chairs on a sinking ship... whilst completely ignoring one of the things that a huge number of clients have told them (repeatedly) is of fundamental importance to them. Xero are treating us with complete contempt.

I’m leaving Xero… fed up with waiting, costs rising for no added benefit and it’s really easy to port information into another application which does the job better and for less!

1344 comments and dissatisfied customers for an issue that has been ongoing for 12 years (as per Stuart's posting below) No reply from Kelly or anyone else for that matter since July last year. Anyone would think that Xero don't care about this and are just palming us off with the occasional platitude.
I for one am actively discouraging friends, clients and colleagues from switching to Xero at this point, so although they might not see an exodus of existing clients who are too invested in the system to change, they might not see too many new ones.

Hi Steve,

join the long que, this was first requested 12years ago!! they make to much money from apps that handle this to implement it ever.

if this is fundamental then move away from Xero

We've just moved to Xero and I'm shocked that such basic functionality is missing. We can work around it for now, but being able to add different delivery addresses and being able to select from a saved list of addresses is fundamental to the way we work. Hopefully 'Discovery' doesn't take too long, but I'm concerned that there hasn't been update since July 15 2025.

Absolutely crucial!

Multiple ship-to addresses for individual clients - Since this is still not available, two very serious problems arise for us:
1. Feed to Avalara for sales tax calculations/filings is often wrong - with each different ship to address, Xero randomly sends whatever historical address has been used, or even sometimes the bill-to address to Avalara, which causes chaos in our state sales tax filings.
2. We have to keep separate tracking outside Xero to know where individual invoices were shipped since Xero changes historical invoices with each address used.

This is such a basic bookkeeping need. Please add the ability to save multiple ship-to addresses for individual customers, and the ability to keep the ship-to address associated with the individual invoices.

Building on this request, it would also be extremely helpful to have the ability to choose which linked person under a single business contact is used when creating quotes or invoices. Many businesses work with multiple individuals at the same company, and being able to select the correct person (rather than defaulting to the primary contact) would greatly improve accuracy and tracking.

When invoices need to be sent to strata or property management companies the invoice needs to be made out most the time to the landlord / building owner along with the address and possible work order.
There is no window to write this in other than the reference window which is sub standard.