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AU Payroll - Ability to calculate Super accruals for U18s working less than 30hrs/wk

Currently, Xero lists a super accrual for employees under the age of 18 when they earn over $450/mth. However, it doesn't take into account how many hours that employee works per week. Under 18s are not eligible to be paid super unless they work over 30 hours per week (even if they earn over $450/mth), but Xero doesn't recognise this. Unfortunately this shows up a s liability for the employer, even though a liability doesn't exist. I know that it can be worked around in the pay run, but it just means extra work for the payroll admin - particularly if they have a lot of employees. Xero should automatically be able to see calculate that an employee is under 18, and whether or not they employee has met the 30hrs per week criteria before calculating any accrual for the employee.

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Elli Hennessy shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hey everyone! Thanks for your ongoing feedback on this. We appreciate you taking the time to highlight how important it is to get superannuation calculations exactly right, especially with the specific rules around employees under 18.

Our product team has reviewed this idea and agrees this needs to be addressed. The current workaround of manually adjusting each pay run isn't the seamless experience we want to provide, especially for businesses with multiple under-18 employees.

As a result, we're moving this idea to 'Accepted'. While we can't give a specific timeframe for a solution right now, this status means it's on our radar and something we'd like to develop in the future.

We appreciate you taking the time to share your thoughts with us and for your patience. 🙂

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  • Ashwini Sharma commented  ·   ·  Report

    Now it's high time to update and roll out this feature for XERO as we are paying separately for payroll charges.

    Must consider this as basic feature. If not updated then bookkeeper will move to MYOB or QuickBooks.

  • Michelle Skinner commented  ·   ·  Report

    I would like to see an alert/reminder in payroll if the hours are 30 or more for an under 18 year old. That way you can check hours and add the Super.

  • Jessica Hammat commented  ·   ·  Report

    Any news on this Xero?? MYOB charge much less & have this sorted. Must be time to make the switch.

  • Rachel Smith commented  ·   ·  Report

    It is ridiculous that Xero does not have this implemented yet. This is a compliance issue now so it should be on the urgent list of things to fix, especially given the exorbent prices Xero now charges customers to have payroll.

  • Teegan Thorpe commented  ·   ·  Report

    Would be ideal if an update is sorted. Now FY26 and cannot seem to find a feature that allows for this

  • Fatima Waniya commented  ·   ·  Report

    It is 2025 and Xero have yet to automate this. MYOB resolved this issue a few years ago where the super liability for anyone under 18 that works more than 30hrs only will get the accrual liability.

  • Jamie Della Madelena commented  ·   ·  Report

    xero this is urgent. Cant believe this is not implemented. I just moved to xero from myob after 20 years and now I find this out.... your leaving small businesses open to major compliance issues with junior staff. This should be a priority. To read the below messages and see you have been ignoring this for years... shocking. makes me worried about my move to xero

  • Ashkan Tavassoli commented  ·   ·  Report

    Myob can also do it - we switched to MYOB 4 months ago and best decision ever

  • Sameer Jain commented  ·   ·  Report

    I am not sure why other features are being prioritised over critical compliance features. This is putting tens of thousands of small businesses at risk of non compliance.
    A number of smaller competitors do this.
    Surely, XERO should be able to - on top of the recent price rise, the XERO proposition is no longer attractive.

  • Nick Munro commented  ·   ·  Report

    It is 2024 and Xero still hasn’t addressed this issue. The $450 limit was removed, but not the 30 hours. With the recent price rises and removal of levels of partner product, the value proposition of Xero over Quickbooks is largely diminished

  • Tessa Roberts commented  ·   ·  Report

    This is a compliance issue and strongly recommend that this be addressed

  • Sharon Casagrande commented  ·   ·  Report

    This is a critical feature and a compliance issue that should be addressed.

  • Katrina Clark commented  ·   ·  Report

    This is a compliance issue and needs to be addressed

  • Janet Harney commented  ·   ·  Report

    Many of our clients are small service industries. This function is very critical to their businesses

  • Jenny Plunkett-Jones commented  ·   ·  Report

    With a large casual workforce, this ability is critical. This rule is part of correctly processing payroll - I'm not sure why Xero has elected to ignore this.

  • Dion Fallace commented  ·   ·  Report

    Xero, this is a vital feature to help businesses ensure they are compliant with the super rules!

    Currently, a warning shows in the payroll when not adding super contributions when an employee is over 18 - which is great.

    HOWEVER,

    There is no warning if the employee is under 18, but more than 30 hours have been entered in the payslip. We need it to simply show an alert like it does when they are OVER 18.

    Or, it needs to automatically calculate super (or not calculate it) based on the hours worked for an under 18 year old.

  • Mandy Fennell commented  ·   ·  Report

    This inclusion is a must for employers that employ under 18 's and don't need to pay super - why would they or should they.
    If they work more than 30 hours then pay it - surely just unticking the super from the employee template should work but my payroll has been rejected because there is no super

  • Maryann Coghlan commented  ·   ·  Report

    Why is this not a priority XERO.
    The information needed is available, hours worked by the employee as is the employees date of birth.
    There should be an alert in the pay run at the VERY least prompting the user of the ATO guidelines for employees under 18years old.

  • Jason Templeton commented  ·   ·  Report

    Absolutely critical. MYOB has the functionality - why don't you, Xero? Its an easy configuration, get on it please.

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