Enter your idea

EDIT - I read some of the other comments and have tried a different way - if I use the APPROVE and EMAIL button, I can see an email address of where it was sent to. If I APPROVE and PRINT (which I do as it's a double check of invoice) THEN email - no address is listed. Which leads me to believe it's a progamming error. Of which I know absolutely nothing!

On the new version when sending an invoice it just says "edited" it does not say invoice sent like old system. When looking now it seems as if invoices not being sent and when a customer queries, one cannot prove when you sent the invoices out!!! This is vital information when sending invoices and dealing with clients. It does note what changes were made showing all that info, but just not that an invoice was sent and to who.
Previously it was commented that this was fixed but it is not

@Kelly_Munroe - how long is Under Review please? This is a crucial element for accounting - to see what email address the invoice went to. Every day hundreds of these 'UPDATED' emails are sent blind - so no financial tracking or legal comeback if a bill is not paid. I simply cannot risk using your 'new' very buggy platform if this is not fixed by your proposed cut off date. This is not a layout wish - this is basic accounting 101.

This is CRITICAL to us. I cannot prove an invoice was sent if it just says updated.
This is the 4th or 5th time I have commented on this. I HAVE to use the classic invoicing as to have a paper trail is important to our business.

Sort it out Xero! Strueth.

This is truly twisted, when resending an invoice, instead of indicating in the History that it was resent and to whom, it shows "Edited" with no other information. This is not a feature request, it's a bug.

In case anyone is in any doubt this is a critical invoicing feature.

If new Invoice wanted to make and improvement then add the template name used to generate the email as well as including the email addresses it was sent to.

This is a _serious_ retrograde step from old Invoice.
Having the email addresses included in the Notes is essential for establishing the evidence for late payment claims.

It is likely any claims we make for late payment under the new invoicing view will be much harder to make stand and this will cost us money and time to resolve - we may well have to remove all our invoice communications out of Xero and just use the API from our own web app.

A correct audit trail is a non-negotiable when it comes to customer service and financial history. This is absolutely critical and should not be messed with at all.

Knowing who an invoice is sent to at each stage of the process and what type of correspondence it is, is basic business sense. Why can't Xero undertsand this basic concept?

Email addresses can change from invoice to invoice. I also noted today that my remittances just say ‘Emailed to Supplier. Not helpful Xero

Not having this feature opens up the door to so much miscommunication within the business and in customer communication as well. I thought it was a bug and raised a case for it, only to find that it is just a missing feature in new invoicing, obviously the case hasn't been solved yet.

Another fail on the new invoicing

Please keep the same as before to be able to see the history and notes under the invoices. It's very important!!

Yes it shows the email address when sent the 1st time.
BUT if the invoice is sent again or if sent to another address, it DOES NOT SHOW in the the history/notes. It only shows as "updated"

Often, the invoice is requested to be sent to a different email address or we may resend it with "friendly reminder" in the subject line if it is overdue.

It is just as important that these resends are captured in the history.

This should be a given?! Why is it not?

I just can't believe this is not a feature! I thought it was a bug and raised a case about it only to find it is just part of the incompetence of Xero's new invoicing. We got paid twice because someone in our business already sent the invoice to a different email address and it didn't write up before I sent the invoice to the one requested by the customer. It just says 'Updated' - this is beyond a joke. As Nardene Reid said, this is BASIC stuff.

When re-sending an invoice it now doesn't show that you simply emailed the invoice again, instead it shows that you have 'updated' the invoice which isn't the case at all. Not helpful when reviewing the invoice history during AR processes.

Please fix this Xero, this impacts our ability to track changes vs re-sends!

Our business requires the email address to show as to whom the invoice was sent to. Not 'updated'. Critical for proof of delivery of invoice. Basic accounting stuff.

Obviously the "history" should show the whole history--when an invoice created, each time it was edited and by whom, each time it was sent by whom and to whom.