Settings and activity
24 results found
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3 votes
Hey Jacqueline, we appreciate you raising this as an Idea, however the functionality of tabbing through the different accounts you can use as payments accounts is not in the Pipeline. The option to search for the desired account is available as the field is a down arrow select option. The tabbing option is to just get you to the next field. You can, however, hit the space bar to open the selection and then you can start typing or use the up/down arrows on the keyboard to navigate the options.
Jacqueline TRIMBLE
shared this idea
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425 votes
Hi team, thank you for your thorough feedback in this idea. We appreciate there are different preferences our users have when approving invoices in Xero and just to re-highlight - there are now keyboard shortcuts available for most action buttons in invoicing to help navigate and quickly select the option you prefer rather than the drop down selection.
Though we understand it is not the news you're hoping here we want to be transparent that there are no plans at this stage to add the ability to set your own default for the Approve button in invoicing.
We will continue to track the support this idea keeps building and be sure to let you know if there is any change to the status of this idea, here.
Jacqueline TRIMBLE
supported this idea
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53 votes
Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how useful it would be to see the details of the payments on the Contact activity page.
The product team have reviewed this and it's something they would like to explore, though it isn't currently on the roadmap. This idea remains open for votes and comments, so please continue sharing your experiences here as your input helps us understand how this feature could support your workflows.
Jacqueline TRIMBLE
supported this idea
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221 votes
Thanks for all your feedback around being able to issue progress payments on sales invoices.
Right now as noted by others in the idea, one option for processing progress payments in Xero could be to use a draft invoice to keep track of the total amount, and using Copy to create new invoices for each progress payment, linking them back to the original project or quote in the description. It’s not a perfect solution, but may help manage the process.
We've been listening to your feedback and know there are multiple ways businesses operate - and we're exploring solutions for these workflows such as progress payments, and additionally, the ability to accept a deposit from a single invoice.
While we're unable to provide timeframes around this just yet, please know that this is a priority to us and we'll keep you updated on the progress through this idea.
Jacqueline TRIMBLE
supported this idea
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20 votes
Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.
As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.
The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.
Jacqueline TRIMBLE
supported this idea
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485 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
Jacqueline TRIMBLE
supported this idea
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An error occurred while saving the comment -
56 votes
Hey everyone! It's been insightful reading through your comments on filtering payroll reports by both first and last name.
Our product team have reviewed this idea and agree it's an idea they would like to develop, but it isn't currently on the roadmap.
In the meantime, as mentioned by some of you you'll need to export the data to work with outside of Xero. We understand this may be an extra step and appreciate this feature could improve efficiency for a variety of situations.
We'll keep you updated as things progress. Your continued input helps us understand the priority and impact of features like this one.
An error occurred while saving the comment Jacqueline TRIMBLE
commented
Can we please get all PAYROLL tasks and reports sorted in SURNAME ORDER. This is just a no brainer, every type of programme does this. Imagine a business with 10 "Johns" or "Davids" etc!!! Very hard for anything required with Payroll.
Been years since this was first asked.
An error occurred while saving the comment Jacqueline TRIMBLE
commented
Please update Xero Payroll so that employees are sorted in SURNAME ORDER and not FIRST name order as is currently the case. Can you imagine what happens when you have four John's working for you. Superannuation and Tax all require SURNAME ORDER whenever reporting.
An error occurred while saving the comment Jacqueline TRIMBLE
commented
Please sort all Payroll functions (pay employees, search, reports etc.) in SURNAME ORDER. For every functions about Payroll including Taxation & Superannuation, this is normal practice to have SURNAME ORDER FIRST THEN CHRISTIAN NAMES.
Jacqueline TRIMBLE
supported this idea
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12 votes
Thanks for your feedback, Jacqueline. We don't have immediate plans for being able to set a default bank account for payment on an invoice, but we'll start to track this here and I'll share if there's any plans made.
Jacqueline TRIMBLE
shared this idea
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372 votes
Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
Jacqueline TRIMBLE
supported this idea
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Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
547 votesHi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.
Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.
To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.
- We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
Jacqueline TRIMBLE
supported this idea
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35 votesJacqueline TRIMBLE
supported this idea
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27 votes
An error occurred while saving the comment Jacqueline TRIMBLE
commented
Add column in contact list showing date of last transactions or create a bulk delete function for current contacts that have no activity before a certain period of time. Ridiculous to have to open each contact to see how "Current" they are, then archive them.
Currently have 3500 contacts to check who is not current and archive.
Also the ability to DELETE contacts that have no transactions, we had a lot of contacts imported originally (9 YEARS AGO) who have had NO TRANSACTIONS and archiving seems to be a waste of data space.An error occurred while saving the comment Jacqueline TRIMBLE
commented
Would also like a bulk delete function for current contacts that have no activity before a certain period of time. Ridiculous to have to open each contact to see how "Current" they are, then archive them.
Jacqueline TRIMBLE
supported this idea
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731 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Jacqueline TRIMBLE
supported this idea
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12 votes
An error occurred while saving the comment Jacqueline TRIMBLE
commented
Would also like a bulk delete function for current contacts that have no activity before a certain period of time. Ridiculous to have to open each contact to see how "Current" they are, then archive them.
Jacqueline TRIMBLE
supported this idea
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1 voteJacqueline TRIMBLE
shared this idea
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463 votes
Thanks for your engagement with this idea to allow setting specific working days for part-time employees in AU Payroll. We understand wanting to handle these common working arrangements smoothly and accurately.
We know this is a key area for improvement and we'd like to look into this deeper in the long term, however it’s not in our roadmap just yet.
Right now you'll need to manually adjust leave requests.
We'll be sure to provide another update as we move forward with our investigations.
Jacqueline TRIMBLE
supported this idea
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974 votes
Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.
We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.
I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.
We understand your frustration with the timeline and the limited updates, and we're…
Jacqueline TRIMBLE
supported this idea
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7 votes
Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.
Jacqueline TRIMBLE
supported this idea
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37 votes
Hello everyone, we appreciate you engaging with us about this topic. To clarify, we acknowledge support in this idea has arisen from a new requirement from the ATO that means large orgs that withhold over $1M annually to submit PAYGW weekly via STP.
While we appreciate why you'd like to automate this flow of information from Payroll to BAS within Xero there are two current options;
- Within Payroll settings you could untick “Reportable as W1 on Activity Statement” so your payroll data is not included in BAS, or
- Manually remove the W1 and W2 figures from your Activity Statement to lodge activity statements for clients that are submitting weekly PAYGW.
This idea is on our product teams radar, however we want to be upfront that at this stage we don't have any plans for developing an automation of these fields.
We'll continue to monitor this idea closely, and share if…
Jacqueline TRIMBLE
supported this idea
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24 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea and now it's up to the community to get behind and support it.
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Jacqueline TRIMBLE
supported this idea
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When are the features that are not working going to be fixed. eg. Correct email trail.
Stop all the click, click, click. Why cant we enter a payment without having to CLICK in the bank account. The bank accounts should automatically show up as used to in old invoicing and BE ABLE TO USE THE TAB BUTTON, like we used to with old invoicing.