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Unnecessary invoices are being created regardless of whether I chose to select save options, very frustrating.

Same is happening with contacts.

Autosaving should be an optional feature ideally.

Auto save is ridiculous. Ive had to re-do so many invoices due to it being slow and not saving. Its beyond frustrating

The user should have the rights to save a DRAFT invoice it shouldnt be done automatically based on the examples listed here. If Xero are intent on keeping this new feature can you please at least have an option to revert back to previous. Thank you.

The new invoicing interface has an autosave feature but it doesn't save quick enough and overrides information like the invoice number in between the saves. Please can the auto-save function be togglable off as invoicing now feels clunky and slow. Also means you have to delete the invoice every time you open up the invoicing.

Xero's response doesn't address this concern directly at all. It's simply kicking the can down the road.

If Xero don't plan to offer the option to turn off autosave, or, add versioning along with autosave, we are guaranteed to lose money due to line items being accidentally deleted or edited.

If Xero do add versioning, it's important that there's an at-a-glance view of the 'last edit date/time' in list view, so we can quickly check that no invoices have been erroneously modified prior to sending them to customers. Otherwise, there's still no way of knowing whether an employee's mis-click has changed an invoice.

My preference is to simply have an option to disable autosave.

In the current state, new invoicing is dangerous and cannot be trusted as an accurate and true system.

Or at least a cancel option in case you make an error on the invoice and need to go back into it to correct it. Autosave has no ability to cancel a stuff up.

https://www.change.org/p/petition-for-xero-to-stop-making-changes

Please sign and share this petition.

Thank you, Scott Leonard. This is indeed a huge relief for those of us that cannot use New Invoicing in its current state. I'm not sure if Xero realise how much stress and anxiety this bungled rollout has caused. Why on earth have you dragged your feet for so long when it was clear that the New Invoicing was not ready or fit for purpose? As individuals dealing with this, Xero has caused an immense amount of both personal worry and business stress. Do you think an apology might be in order?

Some light at the end of the tunnel, perhaps?

Earlier this year we announced the farewell of our classic invoicing product to pave the way for something new, and to allow us to build more of the invoicing features you and your clients have been asking for, on a single platform going forward. We’re confident that this change is the right move longer term for you and your clients to gain more invoicing features faster.

That said, we’re approaching a really busy time of the year and want to make this transition as smooth as possible. That’s why we’re extending the availability of classic invoicing to 27 February 2025.

We’ve integrated many of the features you love from classic invoicing and have been taking the feedback you've provided into the development of new invoicing, and we will continue to add more features to our new platform, before the end of February.

There will be new workflows for you and your clients to familiarise yourself with so if you need help along the way, our new invoicing education hub is the best place to get started.

As always, your feedback is essential, so please share your thoughts on Xero Product Ideas. Your input ensures new invoicing can continue to meet and we hope, exceed you and your clients' expectations as we evolve it. Please check out Xero Central for the latest updates and helpful resources.

Thanks for your continued support.

Option to turn Autosave off & Bring Back Drag & drop option- Autosave is actually a pain as you have to wait before you can upload files and then just when you think its safe to upload it does an auto save again. And you have to wait. Frustrating. Also if you can bring back the drag and drop option for the invoices that would be amazing.

14 days and counting...Xero is gaslighting its own customers at the same time as charging them more for an inferior product. Time to get consumer affairs involved, start considering legal advice and maybe even speak to the media about this shambles...

If you haven't already seen this thread, jump on board and add your 2c to the ongoing discussion:

https://central.xero.com/s/question/0D53m00009lxGKdCAM/new-invoicing-layout?fromEmail=1

The autosave option is already becoming a headache for me. I often begin an invoice and realise i need to do it at a later date or when i have more information. I never used the option 'save as draft' because it tended to just over-complicate the situation, preferring to just raise a fresh invoice when i was ready. Now we have one department that raises their own invoices on top of this. We now end up with a bunch of random 'draft' invoices sat there, which ultimate results in time wasting, making sure whether they're genuine or have been duplicated. Fingers crossed we'll be able to turn it off in the future!

@Jim,

I deleted the attachment in my below post.

It will be great to spread your amended post to the wider community!

@Olga, @Paul, in Xero's defence they didn't delete my post, I did.

It was in direct reaction to seeing what Sigmatech had posted. However, I wasn't happy with the way I had worded it and wanted to include some helpful links before reposting it to other threads for the wider community.

Nice to know that we are all looking out for one another here though, so thanks for jumping in.

EDIT: I stand corrected, Jim deleted his own post.

Ha! I also have an email containing a post from Jim Morris which, suspiciously, doesn't appear here.

Hi All,

few minutes ago I received two messages with the links to two latest posts in this thread. Those were from Sigmatech (you can see it below) and another one from Jim Morris. I can't see Jim's post though. I guess, it was removed somehow.

Anyway, I attached his reply as a PDF file. I added ACCC's reply I received in July 2024 when I reported Xero Australia.

Maybe, if we submit such reports to ACCC en masse they will notice the issue.

PS. Jim's PDFed reply was deleted.

Wonderful. All it takes now is a miss-click and once a line item is gone, its saved into the invoice and there's no versioning or way to recover it.

Our line items contain important information which is time-consuming to recover from the source system.

What's more, the user may not even notice they have made the error, costing the company thousands of dollars.

Switching back to classic until autosave can be disabled, or proper versioning is enabled.

@Scott Leonard. How rude of Pat at Xero support. You asked for support on a critical invoicing issue and he/she/they basically told you to ******** and go read something about quotes. This isn't support or customer service. Pat at Xero support needs to go back to school and learn some manners as well as some basic accounting skills. Invoices and quotes serve greatly different purposes in an accounting system.

I can suggest a different aspect of why they do this “detailed” autosave. It is much easier from the coder’s perspective to save every click we do than to save only meaningful info as the classic version does. It turned out that this “detailed” autosave is useful for quotes. Great! Keep it in quotes only and leave the invoice history free of rubbish notes.

@Laine Ratsep.The contempt Xero continues to show professional users of this software is outrageous. I get nothing from my Account Manager and nothing when I put this issue directly to senior Xero reps at their live events.