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I am glad it has been added to the 'New' invoicing feature, but can't it also send an email without being an extra step or going to the invoicing menu.

We realized this functionality was enabled in our firm’s Xero. We have been used to send via Xero Network one by one. However, I wonder if it works to send automatically to customers once invoices are created if the Xero Network key is set in the corresponding contact. I am not sure it works in that way.

The costs in this invoice (partial invoice history attached) are costs I want to on-bill from a related entity using projects. The bill has not yet shown up in the related entity - note that it is over two hours after it was sent via e-invoicing - so I've had to create the invoice on-billing to the eventual client as if the bill had arrived, and I'll have to do a whole lot of mucking around to get it all connected in that related entity that I wouldn't have to do if Xero-to-Xero worked in New Invoicing. E-invoicing is great, but does not complete things in the timely manner that I NEED for inter-entity billing!

NEW INVOICING:
WHAT A MESS
1. If you have to amend and account code (which XERO got WRONG in the first place), if a payment has been made, you have to firstly remove the payment, then edit the invoice then update then go in to reconciliations and re-apply the payment. If the payment was in a batch, you have to re apply payments for the whole batch.
If the re-coding does not affect the gst status you should NOT have to undo the payment.You certainly didn't have to in classic invoicing. Try it. It is a huge waste of time, totally unnecessary, very frustrating and annoying.

2. When entering a Contact, the "Create new contact" option should be at the bottom of the list. You are much more likely to use an existing contact than create a new one. The same applies to inventory. Take the "Create New" to the bottom of the lists.

3. Approve an Invoice. You have to hit the drop down menu to APPROVE an invoice. "Approve and email" is the default. It is handy to be able to Preview/Print an invoice before sending on. To do this you have to Approve. To Approve you have to use the drop down menu. MORE TIME. MORE CLICKS.

4. How are they going with Xero to Xero invoicing? We all know how long that now takes. We are a week off the end of March and still no news.

The best solution to the debacle we are trying to use at the moment is just admit you have a long way to go and bring back Classic Invoicing until you have New Invoicing working.

I look forward to a straight down the line response. Please, we don't need politican type answers. Give us some credit. I am so sick of this

Can you please tell me why the new invoicing is SOOOOO SLOW, it drives me crazy just to open a saved invoice or add a new on, I may as well click the button and go make a coffee. BRING BACK CLASSIC INVOICING.

Hi Kelly

When CLASSIC was RETIRED it wasn't blown to smithereens — was it?
It's still there — isn't it?
It's just turned off — correct?
Surely it wouldn't take very much to "flick the switch" and turn CLASSIC back on — correct?
And this must be a hot topic of discussion at management level within Xero — correct?

We get that some people will feel like they have egg on their faces if they admit NEW Invoicing has been a monumental fail — they just need to keep their egos in check

No-one cares that they gave it a red hot go and it didn't work, good on them for having a go — but don't keep flogging this dead horse (NEW) — be brave, pull the pin, turn CLASSIC back on — and be our hero ... CAPTAIN CLASSIC

Otherwise — could you please have this proposal put in front of Xero Management ... Xero customers wanting to use CLASSIC pay an additional amount per month — I don't know, 50 bucks or something — because currently the nightmare of using NEW is costing me more than $600 a year — plus the extra stress is just a heart attack waiting to happen

Please ask them to be one of the first technology companies to admit they got it wrong, to listen to their customers and to provide the software solution their very loyal customers have supported for many years

Or offer both — CLASSIC and NEW — charge a premium for CLASSIC, I don't care how its done ... I just need CLASSIC back and I'm not alone

VOTE 1 FOR CAPTAIN CLASSIC ... making the boring lives of us CFOs / Financial Controllers / Finance Directors / Finance Managers / Finance Department Team Members just that little bit brighter with every saved keystroke ... "To Infinity and Beyond”

Cheers
Robynne

Include Xero to Xero invoicing option from the 'create invoice' screen
Currently the only way to send an invoice from Xero - Xero networks is to create an invoice, then go back to the awaiting payment screen and then send xero to xero. It is no longer possible to simply create an invoice, approve/send via network. Too many steps and inefficient! PLEASE BRING THIS BACK ASAP

Hi Xero, please hurry up and introduce the Xero-to-Xero network! It has become a nightmare for intergroup invoicing since you retired Classic Invoicing! This dramatically increases admin time for intergroup reconciliation and invoicing.
We operate in different countries, and e-invoicing (as advised as an alternative) does not work for us! We also have separate Xero subscriptions for the same registered company but with separate trust funds, so e-invoicing is not a solution either.
February has been ruined because the Xero-to-Xero link does not work on repeating invoices, forcing us to spend hours rechecking all intergroup invoices and allocating them to the appropriate entity—when before, we could simply open the draft bills and approve them!
What have you done, Xero?!!

We kept switching back to the classic invoicing and didn't realise this feature was unavailable until now! Very annoying considering we operate through 4 companies and need to invoice management fees through each.
Hopefully this is resolved, or we may look at switching companies too!

Xero decided to show a deaf ear to our request, and decided to enforce the New Invoicing without the EXISTING FEATURE.

All my 156 subscriptions are scheduled for cancelation. Moving each client over to Sage and hope this helps to teach Xero a lesson in the "listen to your customers" page.

Im not going to turnaround now, but hopefully Xero fixes this for the rest of you.

Good luck all

I contacted Support about this issue on the first day it changed over - we have over 100 entities we oversee and losing this feature has essentially doubled our workload. This is the response I got - pretty much saying I should lodge to "add this as a feature we would like to see" I shouldn't have to ask for a feature you already had.

From your query, it sounds like you would like to be able to access the Xero Network feature from within the invoice itself, like in Classic Invoicing.

This is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change. Here you can support it or create a new idea to share your thoughts. I can see on the idea this is something our Product teams are working on.

@Elizabeth Thorburn, you can now send via Xero to Xero network, but it’s fiddly (as is everything in new invoicing).
You have to come out of the invoice and go to the Awaiting Payment list. Tick the invoice. Press Email, then make sure you tick Send by Xero Network.
It’s not ideal as you can only send one at a time this way. It also means you have to Approve the invoice without emailing, which involves a dropdown from the ridiculous default Approve and Email button. All extra work and easy to make mistakes and end up emailing twice. That will annoy clients. The whole set up is absurd.

The loss of this feature is enough to make our company explore alternatives to Xero. We currently manage 30 entities through Xero, and send invoices between these entities every single day. The fact that Xero has retired this feature, whilst simultaneously increasing fees, is ludicrous.

I am at a total loss as to why Classic invoicing will be retired before the Xero to Xero feature has been included. It is ridiculous. I am still using Classic Invoicing. To send Xero to Xero invoices through payment lists is an incredible time wasting seven steps instead of one in Classic invoices. E-Invoicing does not even come close to Xero to Xero.
If that worked for inter-related companies, we would all be using it for goodness sake.
Come on team. This is so frustrating from a user point of view. We pay for the service don't we? And you have seen fit to introduce a New Invoicing without an existing significant key feature, a feature that swayed many to change to Xero..

I see somone has migrated to Sage. I might have a look at that as well.

Having read Xero's poor stance on support of such a significantly key feature, has resulted in my firm deciding to migrate from Xero to Sage.

Fortunately there is a Cloud Convert feature whereby you migrate from Xero to Sage for free with 2 years' data.

Www.cloudconvert.co.za

Let's see if Xero misses my 291 subscriptions that I am moving to Sage next month.... And then hopefully take it as a lesson learnt to listen to their clients.

Converting back from Sage to Xero again later? I won't have the energy to come back. Been a good 8 years, but Sage's intercompany feature is excellent and my only resort.

Lack of Xero 2 xero is the only reason I haven't switched to new invoicing. Disappointing I'll lose access to it next week

The link for eInvoicing isn't working. And the option Xero to Xero Network is not available on the suggestion you made for send these throught Invoices awaiting payments list so that doesn't work either... Any other solutions available?

I need to send the invoice detail from one inter-related company to another without having to reinput 20 lines of detail. Please ensure this can continue.

It’s just ridiculous to make us all take this backward step and retire the Xero to Xero network. Meanwhile increase prices disproportionately. New invoicing is already slower and more painful to use. This on top is majorly frustrating. Seeing your media adverts currently makes me want to throw a brick at my tv!

e-invoicing is poorly developed in the UK (the help screens talk about Australia & New Zealand). Also e-invoicing is unavailable if you or your customers are not VAT registered. It is frustrating that Xero don't understand their own product!