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New invoicing: Add invoice number automatically

Another feature that the new invoice is missing from the classic one (no surprise) is automatically assigning an invoice number when the field is blank.

When our sales team raise the invoice from hubdoc, they put the event reference as the invoice number. When that invoice is sent to Xero, we paste that reference onto the Reference field instead and leave the invoice number blank as Xero automatically assigns a new invoice number to it when you save. BUT NOT ANYMORE WITH THE NEW INVOICING. I have to then open the list of all invoices to check what's the next number in the sequence to then apply it to my current invoice.

To be honest that are so many glitches with this new invoice that I don't understand the push since it's way much worse than the classic one. There's a discussion here (https://central.xero.com/s/question/0D53m00009lxGKdCAM/new-invoicing-layout?fromEmail=1&s1oid=00Do0000000biwC&s1nid=0DB1N0000008Yml&s1uid=0053m00000C9A1z&s1ext=0&emkind=chatterCommentNotification&emtm=1730888664168) with more than 800 complaints and it clearly shows the clients are not happy, yet it's very rare to see someone from Xero support to comment on it.

Please solve this glitch and listen to your customers!

Thanks

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Larissa de Paula shared this idea  ·   ·  Report…  ·  Admin →
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  • Alison Walker commented  ·   ·  Report

    I will be changing jobs in the New Year and I'm considering turning down job opportunities with any future employer who uses Xero as I fully expect the abomination that is the new Sales Ledger process to be transferred over to Purchase Ledger once Xero have railroaded us to use their new Sales Ledger. The phrase 'if it ain't broke, don't fix it' springs to mind - the Classic version works so well for so many of us end users why won't Xero listen???

  • Kathy Skinner commented  ·   ·  Report

    Agree - they are all about the money now, increase the price for a package that is going backwards especially now.

  • Platypus Billing commented  ·   ·  Report

    Doubt it's a glitch. Whatever they are after .... it's not in our best interest. I am pretty sure, now.

  • Heather Palmer commented  ·   ·  Report

    I seriously dont know what I will do when they retire the classic invoicing - i HATE the new invoicing it is simply awful, when you are adding things fast it just doesnt work. They need to leave it and let people decide what invoicing system they want to use and there is no need to update the classic invoicing it does its job well so why retire it.