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  1. At the moment Xero Payroll calculates OWE by using information from the pay template only. Xero Payroll also recommends use of minimum hours as best practice, and allowing the hourly rate to lift if the average is higher than minimum hours. Works well. However, many employees have minimum hours and work more hours regularly, but they don't always work the same number, they might have periods of more work, and other periods of less. This means they don't actually have Standard Hours, and according to the legislation, OWE should be calculated from a 4 week average, not just taking "Standard…

    11 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  2. When downloading the individual payslip it would be nice if the PDF would say the persons name rather than the default filename of Payslip (1) etc
    Other payroll software such as Shape does this. Shame that Xero doesn't

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  3. On payslips and in reports, I think there should be dates next to the following items so it isn't confusing for the employee and when checking reports. It makes it more transparent too.

    Time In Lieu
    Annual Leave
    Sick Leave
    Compassionate Leave
    RDO

    16 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  4. 24 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Hi team, thanks for sharing your interest in a payroll product for Canada. We don't have any plans in the near term for developing specific payroll products for other regions, and I will move this idea to Not planned. 

    If you've been using our Global Pay Run product you may have recently received communication of changes we're making that we believe will help you manage your payroll more effectively. 

    • From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 
    • Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their…

  5. Ability to generate a report with start dates for all employees as well as birthday dates reports.

    51 votes

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     ·  13 comments  ·  Payroll  ·  Admin →
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  6. I think it would be great to have a submit for approval option in timesheets on the web version just like you can with invoices and bills. I am a third party bookkeeper and therefore Xero Me isn't really an option because, I am not an employee so I can't really use Xero me and if a timesheet is submitted by an employee, it has to be sent to me for approval for editing to ensure it comes through to payroll correctly for processing as an approved timesheet cannot be edited in payroll. Not all staff are tech savvy and…

    6 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  7. Ability to see timesheet function for employees who are on salaries.

    Purpose: To make the employees can keep track of their hours without affecting the pay runs.

    60 votes

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     ·  23 comments  ·  Payroll  ·  Admin →
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  8. With the advent of Open Banking, it would be great if when you submit the payroll, it could also utilise OB to physically make the payment to the employee also. This would help automate the whole payroll process.

    12 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  9. Split out the 'other previous earnings' section in the YTD section of an employees payslip between commission, annual leave etc

    22 votes

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     ·  9 comments  ·  Payroll  ·  Admin →
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  10. Currently payroll is only able to child support as a deduction.

    In Australia, there is a protected amount that employee needs to earn before the deduction is taken out of their pay. There isn't a function that will allow this currently.

    Payroll officers manually have to keep track of this and remove the deduction if protected amount is not reached. Small businesses with a few employees would be able to keep track but for the likes of a bigger business with more than 20+ employees, this would be a nightmare.

    24 votes

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     ·  10 comments  ·  Payroll  ·  Admin →
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  11. The Pensions Act 2008 requires all employers to enrol their eligible employees into an auto-enrolment compliant qualifying workplace pension scheme, if they are not already in one, and pay specified minimum contributions. At the moment there is no way to check if and when the letter was sent to the employer. As this is a point on our audit checklist for all our clients would it be possible to add a field showing the date when the letter was sent out to an employee or ideally add it to a pension report.

    21 votes

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  12. Please create a deduction for payroll that can be linked to a bank account. Currently deductions can only be managed via balance sheet and/or by adding reimbursement to enable it to be transferred via EFT. Quickbooks and some other payroll software have this ability and it makes life so much easier and clearer for the emlployee too.

    5 votes

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  13. Xero Me App

    When an employee is trying to enter the hours worked it only provides an option to do hours and minutes for the day worked, yet on the desktop it can be done simply as a decimal. For example we do 7.6 hours normal working hours with 0.4 hours going to an RDO bank for every day (except on an RDO).

    It just seems really silly to have to adjust it to an equivalent of minutes instead of the hours total, be it whole or decimal for each and every day. Can this be fixed to work exactly…

    16 votes

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  14. I work in the payroll team at a business where the majority of our employees are on salaries that include super. This means every July, I have to go into every person's pay template and recalculate what their new salary is (because xero works only on an excluding super basis).

    My suggestion: The ability to select whether a salary is including or excluding super per employee. Then every year when the statutory super amount goes up, I won't have to recalculate everyone's new salary for xero. This also means that an employee's payslip has the same salary as what is…

    29 votes

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  15. To save remembering to do manually, Xero could automatically send payslips as soon as the payrun is created/clicked.

    3 votes

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  16. Export in CSV format to upload Payroll Payments to RBS Bankline to save manually entering payment details.

    6 votes

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  17. When a company changes their payroll frequency to a new calendar there is no prompt to adjust the leave accrual.

    For instance, I recently changed my client from Fortnightly to Monthly Calendar.
    I adjusted each employee to the new calendar.

    On their Leave tab in the set-up of the leave accrual it asked the question:
    Hours a full-time employee works in a Fortnightly pay period
    When I changed the calendar to monthly this question changed to:
    Hours a full-time employee works in a Monthly pay period
    There was however no prompt to adjust the answer, the previous answer just transferred…

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  18. Have a paid parental leave pay item so that a balance can be input and 'drawn down' on. The employee and the employer have clear visibility on how much time has been taken and how much is left.

    Since STP PH2 compliance has come in, paid parental leave has just become an earnings pay item and not a leave pay item.

    The workaround of running the Payroll Activity Summary or Transaction Listing Summary report to keep track of the earnings processed for the employee, is onerous and not available to the employee.

    5 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  19. To automatically reduce the RDO accrual when an employee has taken paid leave such as annual leave

    9 votes

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  20. Please can we have the option not to show Employer's NI contributions on the payslip, as this is confusing our employees.

    4 votes

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