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  1. Would be great if, at the end of the month, Xero automatically generated an invoice for PAYE owed to the IRD

    2 votes

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  2. It appears that in the last two weeks (submitted 23/2/2022) Xero rolled out a change to payroll, which possibly has some unforeseen implications.

    It used to be that if you were only paying a small number of employees at one time, you could use the summary screen (capture attached) to copy and paste the net pay figure for each employee to your online banking portal to effect the actual payment(rather than exporting to a file, and then importing the file to the online banking which is a little clunky for small number of employees - there doesn't exist the…

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
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    Sounds like you're wanting to copy the employees net pay from the pay run overview screen, but it's taking you into their payslip, Tom?


    Instead you could download the payslips report by opening the required pay run, clicking 'View Reports'and selecting Payslips - This'll download a PDF with all the employees payslips included. From this, you can copy and paste each employee's net pays into your online banking. 🙂

  3. would be great to be able to filter current employees when looking at Leave Transaction Report. We have many hundred old employees and have to scroll through all of them to get the individual employee.. also no search function to be able to find the employee easily

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Heya team, thanks for sharing back on how we could improve Xero for you.

    As part of our upgrading Payroll reports with the new version of the Leave Transactions report for both Australian and New Zealand versions of Xero, you can now Search by Employee. So, you'll be able to quickly jump to an employee of interest!😊

  4. In service industries like hospitality salaried employees will work a different set of shifts each week across 7 days. Currently I have to set up a working pattern and if they phone in sick on a Saturday for example if that day isnt set as their working day (i.e we set them up as Mon-Fri for ease) we have to record the sick day on the Monday to ensure it is deducted. But in these industries the working days are different each week and they dont work on a set pattern. Need the ability to set that the employee works…

    2 votes

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  5. Hide Hours/Rate on an employee's payslip.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Summer thanks for sharing this idea 😊


    Currently, it is an HMRC requirement to display the hours worked on a payslip, if an employee's pay varies depending on time worked. 


    We'll be shifting this one to 'not planned', but if the requirements change in the future, definitely reach out again!

  6. There is a good calendar in payroll that I would like to add to my dashboard so I can keep up to date with daily requirements and also see availability of staff including when they will be on leave from my dashboard

    7 votes

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  7. It would be so helpful for Xero to have the ability to calculate rolled up holiday pay based on timesheets entered and show this as a separate line for holiday pay on the payslip.

    2 votes

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  8. Tried to amend the national insurance category to a v category for 6 weeks after the employees start date, as that is when they were valid from, to find the calendar will only allow me to amend to a date previous or on their start date with the company. Has anyone else encountered this issue at all?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Laura, it looks like you also raised a support case about this which has since been resolved. 

    To recap, when you add a V category, you'll have the option to enter a date in which the category starts from. Then you would need to enter the date in which the employee was first employed as a civilian.

    For example, V category is valid from 31 Jan, therefore you can only enter the employment civilian date up until 31 Jan. You won't be able to enter an employment date after the NI category date.

  9. Is there a way that if you file a payrun with Inland Revenue and it fails to files (as it can take up to 30 minutes) a notification is messaged to say that it has not filed. Similar to the message with email has have not uploaded.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Deb👋


    The team have confirmed there are already notification emails in place for payday filing issues. 


    Payroll admins in your organisation should receive this message to their Xero log in email address.


    If you're having trouble with those email notifciations, our support team can help 😊 You can raise a case here.

  10. "Days paid" on timesheet defaults to number of days loaded in "Salary & Wages".
    It needs to be overridden to actual days worked for the week when a timesheet is approved. Many staff work more or less days than the average and changing each one manually is incredibly cumbersome and has a huge margin for error

    3 votes

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  11. Can you please consider adding an option under Employee> Leave to sort by employee first name. You already had an option to sort by surname however it would be great to also be able to sort by first name. Thanks

    1 vote

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  12. We have a 2 year old issue where we changed an employee end date then reverted a payrun. HMRC has not recognised the revertion or that the resubmission is the same data so we have a duplicate that we haven't been able to sort out.
    To avoid this pain for others, could there be a pop-up warning if someone tries to revert (or otherwise change) a payrun where an included employee has an end date set? Or if the end date has been changed? The details of how it works can be as is easiest to implement.
    See case CX0012556638…

    5 votes

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  13. It would be really useful to provide a function where we can change the calculations within xero to calculate average hours using 52.14 weeks rather than 52.

    3 votes

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  14. My team member complained about the privacy of Xero me Overview page.

    The page lists the payslip information on default. It is considered a risk of privacy exposure when people open Xero Me in the office area.

    Maybe it would be good to add a funtion in Xero Me overview page to Hide the payslip information.

    2 votes

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  15. For NZ Users, when an employee has opted out of Kiwi Saver (which is confirmed by the tax dept) change the Xero description from "Not eligible" to "Opted Out of Kiwi Saver".

    This would have saved me a lot of time and your Team there answering this question :-).

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Rachel, thanks for submitting this idea!


    The team have confirmed that for employees who have opted out, they should be set up as "Automatically enrolled" then "Opt Out" with their opt out date, rather than selecting "Not eligible".


    This matches to the available KiwiSaver options through IR.


    As such I'll be shifting this one to 'Not planned', but if the advice from IR changes, we'll update the update the settings accordingly!

  16. It would be helpful to have a "Skip" timesheet option for part-time staff to indicate that it's a non-work day (rather than assuming they've just forgotten to complete their timesheet). E.g. a checkbox above each day on the weekly timesheet that if checked would grey-out the relevant day. Rough example attached.

    1 vote

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  17. Holiday requests automatically declined if holiday balance is '0' of minus value.

    2 votes

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  18. Please amend pay rates to 2 decimal places

    2 votes

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  19. The ability to import annual leave from Planday to Xero so you are not creating it twice on both platforms.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Chris, thanks for your idea here. Understand you may have completed the process yourself by now, but incase you have other orgs you're looking to set up and for others that may be looking for the same - We've released new Switching Wizard in Payroll for the UK. 

    This'll make it easier to transition from your current payroll provider to Xero Payroll, reducing errors and saving you time.

    As part of the experience, you'll be able to import a Full Payment Summary(FPS) from your current software provider to Xero Payroll. You can get more understanding of how this works on our website and through our short video.

  20. I use ADP ROLL as my payroll. Can we have links to ADP payroll services of all types they provide?

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
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