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  1. Ability to add subtotals in the invoices.

    Purpose: Because some clients are questioning and would like to see more details, and having subtotals can satisfy their needs & wants.

    210 votes

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    Hi all - thanks for taking the time to provide your votes and commentary on the idea to enable subtotals in invoices. We appreciate how this would make invoicing easier and enable you to provide a clear breakdown on invoices.

    As you can imagine with a global product, the variety of ideas we receive is expansive and so the product team focuses on building features that will meet most people’s needs. In the interest of transparency at this stage this idea is not currently planned. However we’re still open to receiving feedback and votes. It could always be reconsidered at a later date.

    In the meantime it’s worth highlighting (as a few have mentioned already) a workaround is to generate an invoice as a PDF and then edit the PDF externally. Alternatively our Xero App Store has many invoicing providers who may do this. You can browse the invoice providers

  2. Ability to issue progress payments on quotes /invoices to percentage claim certain items or expenses.

    Purpose: Users can see the progress of the payments from their customer just from one invoice instead of sending separate invoices.

    134 votes

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  3. Ability to edit a bank account without having to delete the transaction and then re-enter it in the correct account.

    Purpose: Save time from deleting the transactions and entering them from scratch in the correct account.

    109 votes

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  4. Ability to automatically put customers/contacts in Xero on credit hold.

    Purpose: This is to make staff within the Xero org can’t send the invoice to the customer if they have an overdue payment.

    64 votes

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    Hey community,

    As some of you are aware, you can edit a contact and set a credit limit, and optionally block new invoices when the credit limit is reached in new invoicing.

    Understand that a few of you are asking for a feature to put a stop on a contact so they can’t be sent invoices regardless of what their credit limit is, as well as others who'd like to see this implemented on the supplier side.

    We'd like to confirm that this is not something we have plans to develop at this time. We're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here 👀

    If there's any change we will let you know on the thread. Thanks

  5. Ability to replicate standard invoice branding theme appearance to look like online invoice.

    Purpose: To make the standard invoice appearance better and more presentable.

    22 votes

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  6. Ability to notify an approver within the Xero org when items are in the Awaiting Approval status.

    Purpose: Approver can approve or decline the transactions faster.

    254 votes

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  7. Ability to reuse invoice number if voided, so the next invoice will use the number from the voided invoice.

    Purpose: Ease of reference and to make the list of invoices cleaner to manage

    51 votes

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  8. Ability to include GST when users’ sending statements to customer/client.

    Purpose: To make the customer/client able to see the total GST on their statement.

    7 votes

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  9. Ability to have multi-VAT tracking for EU companies.

    Purpose: Because lots of companies in the UK are also registered VAT in other EU countries. So having this feature will make users easily calculate their tax.

    23 votes

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  10. Ability to create email templates using HTML.

    Purpose: It’ll make users’ able to edit the email templates easily, especially when inputting their company logo.

    47 votes

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    Hi community, thanks for supporting the idea here. We understand interest in being able to adapt the email templates that are sent from Xero.

    Current focus for the team at present is on the experience when using and creating invoices in Xero. We will get to email templates overtime, and your feedback and support in ideas here will help drive the teams thinking but this isn't planned atm.

  11. Automatically add bill when GST return is finalised.

    Purpose: To save accountant’s time and help Identify where a client pays penalties and interest.

    5 votes

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  12. Ability to add 'comment' only lines on invoices that run the full width of all the invoice table boxes.

    Purpose: Users often want to add some comments specifically to a client in the line item.

    74 votes

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    Hi everyone, understand the difference between a description only line and what's being asked for in the idea here. 

    This isn't something we have planned at present. 

    We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco) 

    Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer. 

    We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share. 

  13. Ability to match multiple transactions to one invoice, then reconcile it.

    Purpose: It’ll save users’ time when they’re doing reconciliation and matching the transactions.

    60 votes

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  14. Ability to add interest for the late payment. This includes part-paid too

    Purpose: Save time by adding the interest without having to delete the existing one and remake a new one with the additional interest.

    629 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

  15. Ability to combine and hide line items in the invoices.

    Purpose: To have good accounting and tracking of sales without showing the client the breakdown of all the items involved

    174 votes

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    Hi all, appreciate the interest and rationale for wanting to be able to combine and hide line items on an invoice for sending to your clients, while having your usual detail tracked on the invoice in Xero.

    While this may be a function we look to explore in the long-term we want to be upfront that this is not something we’ll be developing in the near term. Our team is focussed on other key priorities right now such as improvements to invoice branding and getting paid.

    If you want to hide all line item details, you can create a custom invoice theme where you can decide which data fields appear on the PDF invoice. For example to print only the Subtotal and no line items.

    However we’re aware that in other cases you want to be able to show some line items and not others. We’ll leave this idea open…

  16. Ability to see audit trail for all transactions and user activity in Xero.

    Purpose: So accountants and clients can work better, and can identify who did what in Xero easier.

    149 votes

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  17. Ability to add all contact details needed when creating a contact from a bill

    Purpose: Ease of use being able to create, and send invoices all within the transactions screen

    16 votes

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    Hi everyone, currently our product team in the bills space are focused on the modernisation of Bills, upgrading technology. 

    Over the coming months you'll see some visual changes as we build and release these updates to Bills. 


    While entry of a Bill and contacts will come this is not the core focus atm. We'll move the idea here back to Submitted and will let you know when there's movement. 

  18. To make users able to open different Xero organisations in different tabs.

    Purpose: To improve the accountant's workflow, rather than jumping into different browsers.

    64 votes

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  19. Applying discount on account payables invoices.

    Purpose: User doesn’t need to manually recalculate the cost of each item

    72 votes

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  20. Ability to have a flag feature when potential duplicate expense claims are uploaded.

    Purpose: To make users easily noticed when the same/similar expenses are already uploaded.

    28 votes

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