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  1. At the moment Xero only produce standard 18 format files for paying employees electronically. There is very minimal banks that accept this kind of format. I I think it would be of great use if we could upload a template file to Xero of the format our bank accepts and it then produces this type of file for us.

    20 votes

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     ·  12 comments  ·  Payroll  ·  Admin →
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  2. It would be great if Xero could implement an automatic change/suggestion to change to category A after an H-category employee doesn't meet the criteria anymore.
    One of our employees just had his birthday and I noticed the category doesn't automatically update and there's no flag to say they might now be ineligible for a certain code.
    I imagine there are more companies with the same problem where it's gone unnoticed that the National Insurance Category hasn't automatically updated as nearly everything else does and it's easy to miss a birthday!

    164 votes

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    37 comments  ·  Payroll  ·  Admin →

    Hi community, we've rolled out a change to Xero Payroll (UK), and now Xero will automatically apply the new NI category to a pay run based on an employees birthdate, and if they are entering into a new NI category. Meaning you no longer have to manually track and updates these.


    We appreciate all your contributions and letting us know how valuable this feature is for you. 😊

  3. When calculating annual leave the ordinary hours changes to include allowances. The loading is then based on this figure. However the allowances are still included as separate lines on the pay template and need to be removed manually. Can this be automated as it needs to be done manually for all employees for every annual leave period?
    I can opt not to include allowances in the calculation, but it makes sense to gross up allowances in the ordinary rate for this purpose.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks Lisa, for sharing your idea! We've reviewed it, and it's now live for the community to support. Other Xero users can now vote and comment on how it would improve their Xero experience.

  4. As a Chartered Accountant, I’ve observed an issue in Xero’s handling of sick leave entitlements that I believe warrants improvement. Currently, if an employee is not included in the pay run closest to their sick leave entitlement date, the entitlement does not accrue. This creates a significant gap in compliance with employment obligations and adds unnecessary administrative burden to correct.
    To enhance the functionality and flexibility of Xero's payroll system, I think that sick leave entitlements should automatically accrue when the employee is included in any future pay run following their entitlement date. This adjustment would ensure compliance with employment…

    2 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for your feedback of how Xero handles sick leave entitlements, Natalee.

    I've made sure this is shared back with our product team, and while we can understand the reason for change you'd like to see here, we want to be open that this isn't something we have planned in the immediate future.

    Right now, if an employee isn't included in the scheduled pay run when their leave anniversary date falls, you'll need to do a manual leave adjustment to grant the employee the missed entitlement.

    If there's any news of change for this, we'll update you here.

  5. It would be great if all the Completed leave was in order with the most recent at the top instead of having to change the order every time I need to see the most recent or scroll all the way to the bottom. I love how the rejected leave requests are now all at the bottom of the Leave list on the employee record but I'm not sure what the "Employee Surname (A-Z)" sort option is for when I'm in just one employee

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  6. We have just moved onto Xero Payroll and it would be very helpful if employees could add notes to their timesheet each day.

    19 votes

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    6 comments  ·  Payroll  ·  Admin →
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    Hi everyone, an update to my earlier message:


    This change was specific to users of the Australian payroll.


    Apologies, and we'll shift this idea back to 'Submitted' so we can continue to track and share if there are developments in New Zealand Payroll.


    However, at the moment this is not in the team's plans.


    • If you operate across multiple regions, and are interested in reading more, I've updated this idea. which is specific to AU.


    Thanks for your understanding.

  7. Xero defaults to full pay period hours for a new employee in the 1st payrun even if the employee start date (already entered into Xero) is part-way through a payrun. This doesn't make sense and is too easy to overpay a new employee in this way, if a manual override has not been done. Ideally, Xero would calculate the expected hours for a salaried employee based on the start date, but another idea would be to flash up a warning before finalising a payrun with employees that have a start date listed within the pay run period.

    9 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  8. Xero recommends creating a new, duplicate employee record when a terminated employee returns to the organisation. This can also happen when an employee switches from permanent to casual, as they need to be terminated to pay out annual leave.

    Due to HR add-ons that make the issue of setting up a new, duplicate employee in Xero extremely complicated and almost unworkable, I would really like to see an additional workflow in Xero to handle this. When unterminating an employee, I'd like to see Xero asking whether we're doing this to fix something or because we're rehiring the same employee,…

    21 votes

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    1 comment  ·  Payroll  ·  Admin →
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  9. To be able to produce a report on historic timesheets, week by week and or month by month for each employee

    Timesheet report

    11 votes

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     ·  4 comments  ·  Payroll  ·  Admin →
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  10. Moving employees from Part-time to causal or visa versa without deleting them!

    The Solve: Just have a date range/calendar within their employee info for what classification of employee they are during that date range.
    Transitioning employees causes undue messiness of information, which is counter to the point of the software. You have 2 employees that are the same person. Which also counts towards how many employees a business has for xero pricing purposes.

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  11. The Payroll History Report needs to be available as a customizable report for which you can choose the reporting period and include all employees in one report. Currently only available for one employee at a time.

    7 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  12. The Pensions Act 2008 requires all employers to enrol their eligible employees into an auto-enrolment compliant qualifying workplace pension scheme, if they are not already in one, and pay specified minimum contributions. At the moment there is no way to check if and when the letter was sent to the employer. As this is a point on our audit checklist for all our clients would it be possible to add a field showing the date when the letter was sent out to an employee or ideally add it to a pension report.

    21 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  13. It would be useful to be able to deselect employees form completing time sheets and therefore not appear on the time sheet screen. We have admin staff that don't complete time sheets but I still have to submit nil time sheets to ensure all are up-to-date

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your idea, Susanna. We appreciate you taking your time to share changes that would be most meaningful to you. We'll get a sense of the interest and track support your idea receives from the community from your idea.

    You can find out and stay updated with Xero releases on Xero Central.

  14. Produce a report/statement in Xero or Xero Payroll which would inform my clients on how much to pay to HMRC, which HMRC account/sort code to use, what reference to use, and what date it should be at HMRC by.... available for each time a Payroll is run.

    7 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  15. We currently need to manually enter additions such as tips to several employees which is time consuming. It would be nice to enter all the tips with one CSV import into Xero.

    5 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. PAPDIS file download to include total Gross Salary and not just the Salary with the £520 not pensionable deducted and the pension provider we use (Creative) expects this in their upload. EVery month I have to edit Gross Pensionable Pay for all employees to add the £520 on the PAPDIS CSV I download.

    14 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  17. For clients we have with director only payroll, if we could schedule all the filings and pay runs to be done automatically and we just get a pop up box just before they go to confirm nothing has changed for a number of different clients rather than one at a time? I believe Sage Payroll are working on this and Keypay payroll system can already do this too. Just wondering if there's anything on the radar for Xero to to the same?

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  18. I have a number of clients that have employees that are paid a daily rate rather than an hourly rate. We currently can't use Xero payroll for them as the payroll needs to use hours rather than days to pay. It would be great to use Xero if there was an option to pay a daily rate rather than an hourly rate.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  19. Include a note section on employee timesheets to enable employees to note where they have worked/ how long they have worked at various locations.

    14 votes

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     ·  10 comments  ·  Payroll  ·  Admin →
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  20. When using the final pay function and annual leave is in negative, please flag with a "check with your bookkeeper, accountant or Fair Work before processing negative leave on a final pay." Some business owners are unaware that this may be contravening Fair Work laws.

    7 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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