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  1. I have a number of clients that have employees that are paid a daily rate rather than an hourly rate. We currently can't use Xero payroll for them as the payroll needs to use hours rather than days to pay. It would be great to use Xero if there was an option to pay a daily rate rather than an hourly rate.

    2 votes

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  2. Add default hours for Public Holiday's based on the employee's standard work pattern.

    3 votes

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  3. When adding a Director to payroll midway through the year the status can only be set to 'Annual'
    It would be great if we were able to choose either 'Annual' or 'Alternative' Setting a new director on 'Annual' in January has affected their NI contributions. On Annual the NI does seem to vary but sort its self out by the end of the tax year. It just means paying more NI for a period of time.

    15 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  4. Add a template another file option for payroll. HSBCnet allows file uploads with a SUN however as Xero does not have this template it means only options is to apply for a SUN and increase costs of paying our payroll. We need a file that accommodates ACH CR BACs (non-SUN) files. Requirement is Xero payroll ERP configure the file without a SUN then please ask them to do so, as it should be identical to the one we have tested for supplier payments, meaning the word ‘HSBC’ should be quoted on the VOL1 line and the areas where…

    10 votes

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  5. Allow a timesheet to be created for the week ahead of the pay week. This allows employees with standard hours to enter their hours in advance. It also allows managers to run payrolls in advance if circumstances need it

    13 votes

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     ·  8 comments  ·  Payroll  ·  Admin →
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  6. Changing an employee's surname due to marriage, for example, changes their details for historical payslips and all other payroll historical reports. Could a field be added perhaps that allows for 'maiden name' or 'previously known as' without disrupting historical info?

    3 votes

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  7. The option to choose a date to send EE payslips would be a huge help , when you are running multiply payrolls this option would be invaluable. I may run a payroll on the 10th of the month yet payday is 30th so need to remember to log in and send payslips on the 29th. Takes a lot of time up.

    11 votes

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  8. 24 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Hi team, thanks for sharing your interest in a payroll product for Canada. We don't have any plans in the near term for developing specific payroll products for other regions, and I will move this idea to Not planned. 

    If you've been using our Global Pay Run product you may have recently received communication of changes we're making that we believe will help you manage your payroll more effectively. 

    • From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 
    • Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their…

  9. The current option available for updating the time in lieu of XERO is to previously inform the fixed number of hours that will be added to the leave balance in the leave register. However, the number of hours varies each week, so I cannot predict in advance how many hours each employee will work.

    My suggestion includes an automatic update from the time in lieu of using a timesheet. Thus reducing the probability of errors by entering the balance manually.

    27 votes

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    9 comments  ·  Payroll  ·  Admin →
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  10. Be able to add a message for each individual employee to tell them what their premium is for their medical insurance benefit.

    The premium for each employee is different, so can't use the payslip message on a payroll run. Adding individual data to a person's payslip each month is too labour intensive.

    Maybe some type of pay item without affecting their pay/tax/NI etc. It could then be added to their pay template so it appears every month.

    5 votes

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  11. Employee loans and advances should have the ability to add the gross amount starting date deduction amount this should then be reduced by each payment so the amount still owe can be seen at any time.

    8 votes

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  12. Not sure about other pensions, but when using NEST, Xero doesn't currently link up how you would like it to.
    Whether you pay staff monthly or weekly, you are bound to have a cut off date for calculating hours which is before the date you send payment to employees.
    The info that gets shared when filing the pension records is the "payment date". This physical date falls under the following pay period meaning when the info is transferred to NEST it comes up as the wrong period.
    For example:
    (monthly pay) 24th Aug - 23rd Sep, with pay on…

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  13. We need to be able to account for annual leave transactions in the general ledger but Xero does not currently facilitate this. Is there any chance that an update will be done which will allow this? I know that this has already been raised but it is baffling as to why a basic payroll/GL integration is lacking.

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  14. Ex Employees older than 5 years cannot be deleted. Data still contains payslips. Old data can be overwritten but payslips remain and employee cannot be deleted because Xero thinks it is in a payrun. This is a cyber security breach as old data of ex employees can still be accessed and cannot be deleted.

    1 vote

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  15. Add other gender options for personal settings, non-binary & intersex

    24 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Thanks for confirming, Andy - Really appreciate the screenshot. 🙂

    I've checked in with our Payroll team where this detail is saved.
    We appreciate wanting more options for gender when entering personal details, and in some regions such as AU & NZ this is optional.
    Currently, in order to ensure successful payroll filings with HMRC in the UK, we need to match the schema they provide. That said, our team are reassessing how this fits in Xero so I'll shift this Idea to 'under review' and can share any updates that come.

  16. Allow us to turn off the pop up that shows when posting a pay run. I don't need reminders to pay the employees and file the pay run especially when I do payroll for 20+clients.

    3 votes

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  17. When going to Payroll -> Pay Employees -> (inside your payrun) -> (Inside an employee's pay)
    There is an option to drop down the list of employees included in the pay-run to change between. Could this be made much bigger please.

    Same goes for teh Drop-Down in the Employee Setting Pay-Template tab

    2 votes

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  18. Why can't Xero make editing a timesheet easier by automatically showing bank holidays and any days off that have been entered as holiday?

    If the timesheet showed bank holidays or days where time-off has been allocated in a different colour or with an asterisk by the date then checking timesheets against time-cards would be much more straight forward.

    4 votes

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  19. Send a link to on board new employees info ie TFN, bank accounts, super account and all personal particulars to get them ready for a pay run.

    111 votes

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    30 comments  ·  Payroll  ·  Admin →
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    Hi everyone, we're doing some research on managing employees, particularly looking at our customer's experiences onboarding new hires and setting them up in payroll.

    We'd love to get input from our community here that we know have a vested interest, and we'd really appreciate your time.

    If you'd like to take part, we're looking to schedule sessions that'll be about 60 minutes via a video call.

    You can apply using the link here - It just takes a few minutes to fill in and your answers are confidential. I'll be sure to share any updates or progress that comes from this work with everyone here. Thanks!

  20. Auto accrual of Alternative Leave - It would be great if there was a permanent payment item setup in Xero for public holidays worked, and when it is used Xero automatically accrued the alternative leave earned. Or at least make it more obvious that you have to manually adjust the alternative leave accrual in each pay.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    Our Community team have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

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