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  1. Edited Leave request date sends a notification to the employee for the wrong date. We recently had an employee request an RDO for 19/07/2024. After discussion with the employee this date was not suitable because the employee was due to provide training to a customer this date so we agreed to change the date to the following week (26/07/2024).

    I then edited the leave request to be for the 26/07/2024 and approved the request.

    The employee received an email notification that their request for leave on the 19/07/2024 was approved!

    The employee then contacted me because they were confused and…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Thanks for raising this, Chris and apologies we haven't responded sooner. This was an issue that our product team picked up and I can confirm we released a fix so the date will now show correctly.

  2. WorkflowMax has no understanding of foreign currencies. We now have WFM clients that are being invoiced in either Australian or US dollars as opposed to the standard NZ dollars.

    Before sending the invoice from WFM, we set up the contact in Xero to have the following information:
    Under Financial Details: Currency = US Dollar
    Under Sales Defaults: Sales GST = Zero Rated and Branding Theme - US Invoice
    Please see two attachments showing the settings.

    When we send the invoice (Approved) from WFM to Xero, the GST and Branding Theme are correctly picked up but the Currency setting in Xero…

    2 votes

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  3. The real cost of an employee is not shown on the payslip, even though things like Workcover, public liability, Qleave could be shown as percentages based on no of staff over a year. Eg $20k workcover is / staff/weeks of year/hours work this week or $200000 / 16 staff / 52 weeks and 200 hours worked = 0.12c per hour. Same could be shown for Public liability, and any other costs attributable to each staff member.

    Also showing all forms of leave accrued in $$ values as well as hours gives a clearer picture to the staff member how much…

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  4. Subject: Enhancement Request: Superannuation Payment Reporting

    Dear Xero Team,

    I am writing to suggest an enhancement that would greatly benefit our operations during tax return preparations. Currently, distinguishing between superannuation contributions paid on time and those paid late is a time-consuming and sometimes confusing process, especially for newcomers. I propose the development of a comprehensive report within Xero that automatically categorizes superannuation payments into 'Paid On Time' and 'Paid Late' based on statutory deadlines. This report should allow users to select specific quarters or custom date ranges, include detailed breakdowns with payment and due dates, and offer export options in…

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  5. Part 1: Integrate with Companies office NZ (or similar) so that when I enter the name of a new contact it looks for the details of the company published on the companies office / NZBN. This could reduce data entry and validate that the name entered is a real company, accepting it wouldn't cover other entities.

    Part 2: When a company status changes (e.g. goes into liquidation) you could show Xero users a warning, could do the same for company name & address changes etc..

    3 votes

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  6. In Australia one of the criteria to classify as a "small buisiness" is to have 15 or less employees.

    Could this also be reflected in Xero's pricing which jumps from 10 employees on payroll to 20.

    It would be nice to have a meet half way mark with a fair price for 15 employess.

    5 votes

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  7. As you’ve found, right now it’s not possible to submit timesheets using the casual rate during the weekday and then also to be able to submit timesheets for the casual rate that applies on the weekend.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    From your idea it sounds as if you'd like employees to be able to submit timesheets with start & end times and different earnings rates, Nathan? This isn't possible atm.

    However, an option here where you're dealing with multiple earnings rates for an employee is to get them to submit timesheets using the 'Total hours worked'. This'll let them;

    • record the number of hours worked per day, including partial hours
    • record time spent at different earnings rates and tracking categories if used.

    Your employees may need to edit the timesheet setting, by opening Xero Me, going to Timesheets > Settings and selecting 'Total hours worked'.

  8. There has always been a date column - add it back - why mess with something that has been used for so many years. Absolutely so desruptive to our professional services.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hiya Simona, sorry for not updating you on this sooner.

    Shortly after the release of the new report our team made a change based on feedback, so the report now shows Employee name and Date as separate columns, and the columns will be included when running the report by default.

  9. Currently in XERO if you use more than one Ordinary Time Earnings Pay Item per employee the Annual Salary Calculation on the Payslip is incorrect. Using more than one is useful as there are some employees I like to apportion to 2 x areas. Example: It might be 1 day a week on Admin 4 days on Production. Whilst we can do this currently in XERO, as noted above the Annual Salary is incorrect. So - either - separate the Salary field from the Pay Item or change (fix) the way XERO calculates the Annual Salary. Note I am aware…

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  10. Under the new STP Phase 2 screens there is no-longer options on the 'Tax' tab to select Working Holiday Maker, rather just 'Australian resident' and 'Foreign resident'.

    I understand on the 'Employment' tab you now need to make this selection, however, I've already had many users reach out confused thinking they need to select 'Foreign Resident' now.

    My suggestion is to do one of the following:

    1. Add Working Holiday Maker as an option and have it link back to the Employment tab if selected.

    2. Add a text note in the 'Tax' tab section explaining the requirement to return to the…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Kielan, thanks for the idea. While we appreciate your feedback for where to select Working holiday maker, we want to be upfront that we don't have direct plans for making these changes in the foreseeable future.


    As you’ve mentioned there is a placement to accomplish what you're asking here by selecting Working holiday maker in the employment tab under Income type.

  11. Would like the option to enable auto leave loading to other leave types other than Annual Leave

    Currently leave loading is only enabled for Annual Leave. We have casual workers who are accruing RDO (Roster Days Off) per EBA and Award. Every time they take RDO, we have to manually add 25% casual loading on top.

    I did think about just embed the 25% into normal rate but that will ruin the overtime calculation. I.e. for double time penalty rate, casuals get x2.25 but if I embed casual loading in normal cost it would be x2.5 (1.25x2).

    I understand that…

    2 votes

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  12. When looking at the Pay Run / Pay Run History page, please add number of employees in each pay run to the overview. We report on this each pay period and would make more sense to be shown here then having to click into the pay run or

    2 votes

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  13. Integrate XERO accounting with Bayzat (UAE) for payroll processing.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Aparna, thanks for your idea!


    As this is more of a suggestion for Bayzat, I'll be shifting this to 'Not Planned'. 


    At Xero, we have an open API, which means anyone can develop an app or integration for the product, without providing us documentation.


    If you'd like to see your HR or scheduling software integrate with Xero, I'd recommend reaching out directly to their team 😊

  14. We employ some Working Holiday Makers that would be assessed as Australian Residents for Taxation purposes, but the current STP2 system wont allow us to choose the employment type as Working Holiday Visa and then select one of the 2 tax status choices in the Tax tabs. The conflict seems to come from Selecting the Income Type as Working Holiday Maker - It seems a pointless Selection "Payee's country of Origin' if it doesnt trigger the expected tax rate for that selected country. This is going to create a conflict with the ATO for 3 of my staff. Please allow…

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  15. Appologies in advance for my frustration.

    Are Xero considering providing a Gender Equity report in the future?
    I raised a case for our HR Dept last year and the answer from Xero was no.

    If any community member has any short cuts on gathering this info, please respond to this post.

    I am wasting so many hours trying to gather the required data from your available reports.

    In April I exported Employee contact details to export & sort.
    This morning I have been exporting Renumeration data and then sorting deleting non date range required emplyees. Due to no date range…

    8 votes

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  16. I have had to re-run a payroll before when an employee's pay has been incorrectly calculated. When you re-run the payroll, XeroMe did not update with the new payslip information. Surely this should happen automatically.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Elre, thanks for sharing this idea!


    Xero Me should actually already behave as you've described - any changes to a posted pay run will generate a new payslip for each employee. 


    I'd recommend raising this one with our support team, as they'll be able to assist with troubleshooting. We'll close this idea off as delivered in the meantime.

  17. Hi Xero team,

    For timesheets with the "Total hours worked" setting, would you be able to create a setting that allows us to set our own default shift duration?

    When we go to add a shift to our timesheet, by default the shift duration is set to 8 hours. For those of us who don't work 8 hour shifts, each time we log a shift we have to click on the duration and change it to the amount of hours we worked.

    It would be awesome to have this feature that allows us to set our default shift duration to…

    1 vote

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  18. When a report filter is selected, the filter should be displayed on the report that is displayed/printed. Eg if you use employee groups and you filter a payroll report by said group, the printed report should display the filter chosen

    3 votes

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  19. We signed up several years ago, and were really happy with the software as it was. Now we keep update after update, and price rise after price rise. Our cost has now doubled in 5 years. I know there's fancy "features" added to it now, but I don't need them. All I want is the version from a couple of years ago. Accounting, payroll for 5, Classic invoicing, old style reports, old style bills page, old style contacts, no cashflow analytics.

    Why not just make the older version available as a basic package for say £25 a month. No fancy…

    9 votes

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  20. In the bank account settings, add an optional data field to enter in the Overdraft limit on a bank account. Then on the dashboard screen, show the net available balance of current bank balance + the undrawn Overdraft limit.

    Purpose - to save the user from having to manually calculate how much is available to make supplier/payroll payments or login to internet banking prior to check.

    Should also be a simple feature to add.

    5 votes

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