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  1. Currently if an invoice is sent to GoCardless for DD collection, and it exceeds the transaction value set by GoGardless, the DD isn't collected, but no error message is sent by either Xero or GoCardless.

    Need to improve visibility of errors in Xero, so alternative collection arrangements can be made.

    6 votes

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  2. The 3 Project categories at present are Draft/In Progress/Closed. I would like another category called "Invoiced" so I could see which projects have been invoiced and are waiting for payment before we close them.

    3 votes

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  3. I would like to ask if there is a possibility of having on suppliers' and customers' activity bar (please see attached screenshot, what I mean) and one more column - bill/invoice description? I used to work with QuickBooks, and they had this feature, which was very helpful.

    6 votes

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  4. There is no functionality in Xero to 'automatically' send invoices from Xero to Xero via the network key. Is this something that you could look into?

    5 votes

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  5. Automatically generate payment invoices when creating payroll.
    The current help article suggests creating spent money entries on the fly when reconciling.
    It would be better to be able to generate accurate payment and separate code tax invoices when the payday is filed.
    The advantages are that:
    - the payment is reconciled to where it is created ensuring it is correct,
    - the invoices are easily selectable into batch payments from payable invoices which correctly connects to bank batch payments,
    - payments to IRD could be raised to different contacts for each payment type allowing the right references to be attached…

    4 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  6. It would be great if we could search from within a customer or supplier record for a specific invoice or bill number.

    It is difficult at the moment to search as
    1) there are always notes in the way that can't be hidden
    2) you have to exit the customer/supplier to find the screen where a search is available.

    Having used other accounting packages, I was shocked to see this wasn't available within Xero.

    7 votes

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    Hi team, sorry we've not returned to this idea sooner. You'll find with some of the updates we've made to the contacts record it is now possible to view transactions in separate tabs within the Activity of a Contact, and are also able to search transactions in the tab by amount, reference or invoice number 🙂

  7. When importing bills from a csv file, Xero will currently treat all lines with the same invoice number as one transaction, even if the separate lines are from different suppliers. The system should ideally not ignore the fact that the supplier name is not the same. Would be good to assume that the bill is posted against the correct supplier, even if it happens to have the same invoice number as another supplier's invoice.

    4 votes

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  8. Can we include the Project field on the invoice summary screen - to help us manage whether a project has been allocated to an invoice but also manage potential duplicates.

    2 votes

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  9. Ability to automatically attach a file to all invoices when users send an email out from Xero.

    Purpose: To save time from having to manually attach the files.

    230 votes

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  10. When emailing an invoice to a customer there is an option to insert a link to the invoice. However the link is always placed at the end of the message and I have to cut and paste it where I want it in the message.

    Could the link not be inserted where the active cursor is instead? Saving the user the hassle of moving the link.

    See mock up.

    2 votes

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    Hi community, with the improved send experience in new invoicing you'll find this is now possible. 

    When you add the Online Invoice link through placeholders, you'll see it is automatically inserted wherever the cursor is placed in the email on the left and you can get an instant visual of what this looks like to your customer on the right. 😊

  11. Allocate specific tracking categories to transactions instead of showing every category when a transaction is created.

    Currently all tracking categories show when creating a new spend/receive money. In our business one of these categories is used for timesheets only. I would like the option to be able to choose which tracking categories display when creating new spend/receive money transactions in Xero, in the same way that I am able to do this for payroll and on invoicing.

    1 vote

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  12. There has been an ongoing BUG in Xero, on the bank reconcile screen, when you select more details about the transaction, it covers the invoices. If you have invoice references in the details, you have to close that then select the invoices in the reference. Xero should not cover the invoices, but display the details along the side, see CASE BUG CX0013467462 for full details and screenshot.

    4 votes

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    Appreciate your screenshot and can see what you're meaning here, Craig. 

    While this is not a bug we appreciate this is not ideal and understand why you'd like to be able to view these to items at once. Currently these are two separate features in the Reconcile screen which is why they work in isolation and the More details view can be open and closed while working with Find & Match. 

    We don't have immediate plans for changing this behaviour, however I've shared with our team and we will let you know if there's any change planned. 

  13. We often need to create invoices to the same customer with different attention to contacts. Since this field reads in from the customer card, when an old invoice is reprinted it picks up the current details from the customer card, which is inconvenient as we need to research who it was originally sent to and amend the invoice.

    It would save us time, if once an invoice is posted, this field is locked in and does not change.

    Thank you.

    2 votes

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  14. View Invoices in the Invoices menu - Add View Option

    3 votes

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    Hi community, thanks for your insights on how this feature would be useful to you within Sales invoices. Being open we don’t have direct development for this planned atm, however our product teams are doing some more discovery in this space and we’d like to invite you to feedback through our survey here. Your input would be really valuable to the team as they get a deepened sense of our users for future improvements.

  15. add column in invoice overview. Hi, I was wondering if I can add a column in the program in invoices overview. When I used sage 50 account before, I could see a list of invoices and first few lines of what the include. Now when I go to a customer and would like to check how much I charged for particular job and I don't know when it was done, I need to open each individual invoice to see description. My invoices usually include one to three lines and would be very helpful to see in one of the column…

    4 votes

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  16. Make it possible to create a new project while entering a supplier invoice in a similar way that you can create a new contact if the one you want isn't there. At the moment if we are entering a batch of invoices and there is one that hasn't had a project created we have to create a new one in Projects first before we can continue.

    2 votes

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  17. Add feature to automatically follow up on quotes / send quote reminder *days before expiry or *days after quote issued — as there is with invoices. This feature comes standard with most other quoting interfaces.

    473 votes

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    Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.

    I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.

    When the teams resources open up and we can consider new development in Quotes like being…

  18. Xero is very limited by only allowing 200 invoices to show on the page on the awaiting payment screen - a filter to exclude some clients based on the client type would be helpful
    e.g. creating a client type for direct debit payments would help reduce the number of invoices.

    58 votes

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  19. Ability to add a discount for unit price just for a single line item.

    Purpose: To save time from manually allowing percentage discounts.

    16 votes

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    Hi community, this is possible for invoices with the use of the discounts column where you'd only enter a discount for particular line items. With new invoicing you'll have the option to enter a discount as either a % or amount. 

    Alternatively if you'd just like Xero to calculate the unit price and not need this shown you could use Xero's inbuilt calculator to enter an equation that'll automatically calculate the price for you based on a given amount. 

    We have a separate thread going for the ability to add discounts to bills (accounts payable invoices) that some of you may like to join for any updates. 

  20. We need a report that will give us a list of lapsed customers. We as a small business need to be in touch with customers who haven't had any transactions with us for 6 months or a year. It would be great to have a feature or report where we can easily find these customers. On our old accounting system, all of our customers had a " last invoice date" column so we could easily pull a report for any of these customers who hadn't been invoiced for 6 months or more.

    7 votes

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