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Payment Services - Add Alipay as a payment service
Proposal: Integrating Alipay as a Payment Option in Xero
Overview
Introducing Alipay as a payment option for Xero invoices will provide significant benefits for businesses engaging with international markets, particularly China. As China is Australia’s largest trading partner, offering a seamless payment method like Alipay will enhance cash flow, improve payment experiences, and reduce barriers for Chinese customers to pay invoices.Key Reasons to Integrate Alipay:
China is Australia’s Largest Trading Partner
China accounts for a significant share of Australia’s exports and imports. For businesses that trade with Chinese companies or customers, Alipay is often the preferred or only method of payment.
Providing Alipay as an option makes it easier for Chinese partners to pay invoices promptly, avoiding delays caused by incompatible payment systems.
Alipay’s Market Dominance
Alipay is one of the most widely used payment platforms in China, with over 1.3 billion users worldwide.
It dominates the digital payment landscape, with Chinese businesses and individuals heavily reliant on it for transactions.
By integrating Alipay, Xero will enable businesses to cater directly to this massive user base.
Seamless Cross-Border Transactions
Traditional international bank transfers are often slow, expensive, and prone to errors, especially when dealing with currency conversions.
Alipay simplifies the process by allowing instant, secure payments while managing the exchange rate in real-time.
This will accelerate cash flow for businesses and reduce administrative overheads related to tracking international payments.
Increased Competitiveness for Xero
Competitors offering invoicing software may already be looking to integrate popular international payment methods.
Adding Alipay will enhance Xero’s value proposition for businesses that trade with Chinese partners, making it a preferred choice for international companies.
Facilitating Growth for Australian Businesses
Australian exporters, particularly in sectors like agriculture, education, gas, manufacturing, and tourism, rely heavily on Chinese customers.
Allowing payments via Alipay will make it simpler for these businesses to collect revenue, helping them focus on growth and strengthening trade relationships.
Improving Customer Experience
For Chinese businesses and individuals, paying via Alipay is familiar, trusted, and easy. This reduces friction and encourages prompt payments.
Businesses will experience fewer payment disputes or abandoned invoices when their customers can use their preferred method of payment.
Strengthening Xero’s Presence in Asia-Pacific
By supporting Alipay, Xero can bolster its presence in the Asia-Pacific region, particularly among small-to-medium enterprises looking to trade with China.
This strategic move aligns with Xero’s goal to expand its reach and customer base globally.
Increased Adoption of Digital Payments
Alipay supports the global trend of moving towards cashless and digital payments.
Adding this payment option complements Xero’s existing tools for managing invoices, automating payments, and streamlining financial operations.
Implementation Benefits:
Reduced Payment Delays: Faster and more reliable transactions.
Improved Cash Flow: Businesses can access funds quickly and reduce waiting times.
Simplified Processes: Streamlined currency conversion and automated payment reconciliations.
Enhanced Customer Satisfaction: A payment method tailored to key trading partners.
Conclusion
Integrating Alipay into Xero’s platform will significantly enhance Xero’s appeal to businesses operating with Chinese customers and partners. This move will not only simplify the payment process but also improve cash flow, customer satisfaction, and Xero’s competitive position in the market. By acknowledging the needs of businesses in an increasingly global economy, Xero can continue to be a leader in innovative financial solutions.Proposal: Integrating Alipay as a Payment Option in Xero
Overview
Introducing Alipay as a payment option for Xero invoices will provide significant benefits for businesses engaging with international markets, particularly China. As China is Australia’s largest trading partner, offering a seamless payment method like Alipay will enhance cash flow, improve payment experiences, and reduce barriers for Chinese customers to pay invoices.Key Reasons to Integrate Alipay:
China is Australia’s Largest Trading Partner
China accounts for a significant share of Australia’s exports and imports. For businesses that trade with Chinese companies or customers, Alipay is often the preferred or only method…
2 votes -
User Roles - Purchase order only access
We wish to let some of our users have access to purchase orders, raising & viewing etc.
Currently if we give them access to purchase orders it also lets them see supplier balances and also click into the supplier and therefore into the accounts i.e invoices etc.
We would like our staff to just see the purchase orders and raise purchase orders but not have access to anything else.
147 votes -
Financial Settings - Ability to adjust time settings
Adjust time settings in Xero for accurate timestamp reporting during BST
1 voteHi Candice, timestamps in your org are set by the timezone set in the organisation's financial settings. From your idea here, would you want to be setting this manually or based off another setting somewhere?
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New Invoicing - Copy invoice to keep existing email
Thank you for delivering to keep the existing contact when copying an invoice. Now when you email the invoice the email address is not populated from the contact file. You have to go and look it up to send the copied invoice.
Please refer to the contact details and pre-populate their contact email addresses.
Thanks
5 votesSorry Lynne, It's a bit hard to troubleshoot and get the detail to understand why your contacts details like email aren't coming through to your copied invoice. I've just tested this with Draft and approved invoices being copied and the email of the contact was bought through each time as expected. I'd recommend raising this with our specialist through the Contact Xero Support option in Xero Central for closer inspection.
Thanks for also checking on this, Olga - that message on defaults application is related to the Sales defaults saved against inventory items or the contacts record but doesn't apply to the contacts personal details. These should be applied when copying an invoice.
To explain a little more - The reason defaults aren't automatically applied is because the line item fields will be prefilled with the information from the existing invoice that the new one is copied from.
We understand some users would still like to see these applied and you may like to vote on the idea here if this is the behaviour you'd like.
Sorry Lynne, It's a bit hard to troubleshoot and get the detail to understand why your contacts details like email aren't coming through to your copied invoice. I've just tested this with Draft and approved invoices being copied and the email of the contact was bought through each time as expected. I'd recommend raising this with our specialist through the Contact Xero Support option in Xero Central for closer inspection.
Thanks for also checking on this, Olga - that message on defaults application is related to the Sales defaults saved against inventory items or the contacts record but doesn't apply to the contacts personal details. These should be applied when copying an invoice.
To explain a little more - The reason defaults aren't automatically applied is because the line item fields will be prefilled with the information from the existing invoice that the new one is copied from.
We understand…
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Dashboard - View exceeded credit limit
Hi, It would be great to see customers who exceeded their credit limits on the dashboard. We push sales invoices from third-party app therefore we don't see alerts if someone has no credit limit left. If we could see a list on the dashboard we could act immediately. Thanks
5 votes -
Bills to Pay - Sort Draft Bills by order date/time created
Hi,
We would like draft bills to be sortable by order inputted.
We are using AutoEntry to post invoices but Xero changes the order that the invoices are being entered.2 votes -
UK Payroll - Extend SSP without reverting pay runs
SSP EXTENSION; There needs to be a way of extending SSP
Most people who are off sick are not aware of when they will return, it is often necessary to be able to extend SSP. It is not acceptable to have a process that requires reverting payroll. I am still trying to get almost £5000 back from HMRC because Xero reported the variance in April as an additional payroll & the YTD figures have not corrected the issue. Reverting payroll should be the very last resort & not used for something as standard as stat sick leave.2 votes -
AU Payroll - Superannuation end of quarter reminder
Would be great if Xero could trigger an automated (email and/or text) reminder to the superannuation payment approver 10, 5 and one days out from the superannuation due date each quarter.
A similar reminder feature already exists in XPM for Activity Statement Lodgements - reminders can be turned on.
Xero also has the ability to automate reminders to Customers around bill payment.
Xero has the email and SMS of the superannaution approver already on file.
Advantage of these reminders:
Super gets paid on time - we're all human and life can take over and sometimes things get missed - a reminder is an additional prompt.
Continues to reinforce to the client the importance of the payment, and that the approval should be made well before the due date
Reduces the risk of late super payments, which have a negative impact on clients - lack of deductibility, additional penalties, and additional SG liabilities - this also has a cost impost in the preparation of SG statements by advisors, and can create friction between the client and the advisor around "why these need to be done"
Would be great if Xero could trigger an automated (email and/or text) reminder to the superannuation payment approver 10, 5 and one days out from the superannuation due date each quarter.
A similar reminder feature already exists in XPM for Activity Statement Lodgements - reminders can be turned on.
Xero also has the ability to automate reminders to Customers around bill payment.
Xero has the email and SMS of the superannaution approver already on file.
Advantage of these reminders:
Super gets paid on time - we're all human and life can take over and sometimes things get missed - a…
154 votes -
currency column in tracking summary
For the line items in the Tracking Summary, please include a currency column! Historically this was available. Calculating commission now takes WAY longer. Seems like it should be an easy fix.
2 votes -
Prepaid Expense Manager
My Idea: Somewhere to enter a prepaid annual or longterm expense (ie Insurance) that can first go into a Prepaid Expenses asset account and then set to either expense at regular intervals until "used up" or able to manually expense as periods come to a close. This manager would help keep track of all prepaid expenses in one place and would keep a running balance for each item. Viewing options would include being able to filter/sort by item (ie 2023 Insurance Premium), or by type (ie software subscriptions) or by expense account (ie Insurance Expense).
5 votesHi team, while we don't have a direct feature that would automate the entire process, there is a way to record and do this in Xero.
You could set up an account for the expense in your Chart of accounts, and reconcile the original payment to this account. You could then set up a repeating bill or invoice template to auto generate and you'd make payments on it to the same account to reduce the balance over a period of time.
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Add the new functionality to add an overdue amount to an invoice
I'd like to recommend add the new functionality in Xero to add an overdue amount to an invoice.
Thank you
2 votesHi Anna, when you say overdue amount would this be when sending an invoice to a customer and only showing the amount left to pay? If so, this is already possible with the email the customer receives and you can adjust the body of the invoice email to include the Amount due placeholder.
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UK Payroll - List contacts in alphabetical order, by Surname
It would help if the list of emplyees were sorted in alphabet order, by Surname. Also, a BACS report that just shows the employee, amount to be paid, and the total at the bottom.
8 votes -
Projects - Repeating projects
Would it be possible to set up repeating projects? IE if I do the same work for a client each month to save me keep setting up a new project could I choose for it to be a repeating project?
8 votes -
New invoicing - Move branding field to right and make consistent with Quotes
Please be consistent with the location of the "Branding Theme" field.
You have placed the "Branding Theme" field in different places, in the Quotes page it's on the right and in Invoicing it's on the left. Can you please put it in the same place consistently. As a user you learn where fields are and automatically go to them, so this is annoying.
My preference would be to keep it on the left.
Many thanks,
Rachel2 votes -
Bank - Change name of receive/spend money transactions
It would be most helpful if we could edit "receive/spend money" with "Bank receipt/payment", where "Bank" is replaced by the name of the bank, i.e. HSBC or Barclays, etc.
If more than 1 account with the same bank, HSBC Vat a/c or HSBC Paye a/c, etc....2 votesHi Bid, trying to better understand the purpose of your idea here and how it would help you when using Xero.
When you say you'd like to change the name of spend or receive money - Is there a place or flow you're using in Xero that causes confusion when looking at these transaction types?
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AU Payroll - Line item breakdown of payslips - YTD
Hi, It would be great if payslips line items match the 'pay template' pay items or alternatively, for pay items that have a YTD amount to be shown on all payslips (with the Nil or $amount for the current pay period as applicable with the YTD) to breakdown 'Other Previous Earnings'.
This will also assist tracking multiple pay items where it can vary each pay cycle, coding and tracking STP rates and categories, YE finalisation and review. Many thanks.35 votes -
Hubspot - Link to Hubspot deal via Xero invoice
Hubspot integration in Xero; a link to the Hubspot deal via the Xero invoice, so that the relating deal can be found more efficiently.
4 votes -
PROJECTS - Keep this as an add on or available for in the lower pricing bands
I am very concerned about the new pricing structure for your plans. I have a number of clients in the trades industry who only require project management for a maximum of two users, and the existing pricing plans would not / will not be conducive to their needs, if they don't already have Projects as an Add-On.
One of my existing clients is interested in adding Projects to their account, but with the current price plans it will cost an additional £29 per month to add just that; this option is far too expensive for them. For a small team with minimal users, this cost is unjustifiable, particularly considering the limited functionality they would actually use.
Given this, I strongly encourage you to review your pricing structure. A more affordable option would likely encourage wider adoption of your platform, particularly among businesses in similar situations, and help ensure that Xero remains an affordable solution for small businesses and practices such as mine. In my opinion, you are risking pricing yourselves out of this market.
As a result of these concerns, I will be considering alternative platforms if the pricing structure is not reviewed.
I am very concerned about the new pricing structure for your plans. I have a number of clients in the trades industry who only require project management for a maximum of two users, and the existing pricing plans would not / will not be conducive to their needs, if they don't already have Projects as an Add-On.
One of my existing clients is interested in adding Projects to their account, but with the current price plans it will cost an additional £29 per month to add just that; this option is far too expensive for them. For a small team…
2 votes -
Adviser year-end template automation
Adviser year-end account templates - it would be great if when allocating account codes to categories in the P&L/BS, they also updated in automatically in the cash flow statements and the notes 1-4.
This would both save time and also remove the chance of human error - there is always the possibility of accidentally allocating differently.
1 vote -
AU Payroll - ABN exempt non-employee contractors
I hope Xero will soon introduce the feature for ABN exemption for non-employee contractors, as there are cases that they are ABN exempt. I'm sharing the ATO link with you for your reference, https://www.ato.gov.au/forms-and-instructions/statement-by-supplier-not-quoting-an-abn?
1 vote
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