- or
No existing idea results
- ~ No ideas found ~
4614 results found
-
Xero Support - Ability to download support conversations
Xero support is first class. It would be useful to have the ability to download support conversations.
1 voteThanks for the feedback, Steve I've passed along your compliments to our support team too.
Out of interest is there anything in particular you'd like to be able to download your support conversations for? e.g would you be wanting to share these somewhere else or file them somewhere to have on hand? This'd be great to share back with our team.
For the time being, as you might've found (though a little manual) - you can copy & paste the detail of a support case internal an external document such as Google Docs or MS Word.
-
New invoicing | Contact - Wrap full contact name(rather than truncate)
OLD vs NEW XERO INVOICING
Customer Name search - this is when adding customer name on customer/contact field when creating a new invoice
In the old version, the dropdown displays the full hospital name along with the contact email address. However, the new version only shows a truncated name (around 26-30 characters) without the email address. It would be better to retain the old version feature for this especially when there are multiple contacts but different departments, as it was easier to find out whether correct department was chosen and not to make additional right click just to be sure we are choosing the correct customer.
OLD vs NEW XERO INVOICING
Customer Name search - this is when adding customer name on customer/contact field when creating a new invoice
In the old version, the dropdown displays the full hospital name along with the contact email address. However, the new version only shows a truncated name (around 26-30 characters) without the email address. It would be better to retain the old version feature for this especially when there are multiple contacts but different departments, as it was easier to find out whether correct department was chosen and not to make additional right click just to be sure…
1 vote -
AU Payroll - Pay Item Subject to PTX & Workers Compensation check box.
In the same way that there are tick boxes for "Exempt from PAYG withholding", "Exempt from SGC" & "Reportable as W1" on Pay Items, can we have a check box for Subject to or Exempt from PTX & Workers Compensation so that a report can be generated for Payroll Tax & Workers Compensation calculations.
1 vote -
Reports - Add auto save for draft reports
Auto Save - Annual Financial Reports
For Xero to auto save when creating draft reports.4 votes -
Invoicing - copy to bill
Give sales invoices the ability to create self-billing contractor bills - the same as billable expenses but for the the sales side, rather than the purchase side. I produce high vol royalties where the suppliers(producers) do not physically bill, but we need to raise the charges directly in line with the sales received. Massively labour intensive and could be fixed with this function.
60 votesHi everyone, to give a bit more detail from our status update a few months ago - The ability to copy to a bill is a feature that the team will be building into the new invoicing experience. They have a few items on their agenda and I want to be open that this is not planned to be delivered until after the sunset of classic invoicing.
For the time being, you'll find you can still copy to a new invoice, quote, purchase order or bill from the invoices list view.
You can get a bit more of an understanding of what's coming from our Xero central page. When there's more news on copy to a bill I'll share this, here.
-
Profit & Loss - Ability to hide lines
On the P & L reports, there quite often extra lines at the bottom which aren't required this yr, but may be next year. which we don't need ie: Net loss/ profit before beneficiary dist , nor do we need before tax etc as a loss, just need the bottom line ( net Profit /Loss). Companies also have the same issue. Is there a way to "hide" these lines? if not , can we add this as a suggestion please. Don't want to delete, just hide or disable as necessary
6 votes -
New invoicing - Move CIS labour income deduction to bottom of invoice
Keep the CIS Labour Income Deduction line at the bottom of the new invoice format.
why has it been moved to the top of the invoices on the new layouts??
8 votes -
Invoice - Add a page break to standard invoices
Invoicing - Ability to insert a page break in long invoices
Some of our invoices have long narrations with multiple lines. At present if one of your line items goes over to a second page you have no ability to define where the page break should be. It would be a great feature to be able to place a page break at any point in the invoice.
23 votes -
UK Payroll - Timesheets for employees on Annual Salary
Overtime needs to be recorded on Timesheets and be included in pay runs for employees on a fixed annual salary.
We've been using Xero for 5+ years. It's brilliant in so many ways, and this basic functionality is missing, or rather, I expect is poorly coded.
We have a number of employees on a fixed, 5 day per week, annual salary, which is divided by 12 to generate their pay every month. However, it's not uncommon for them to work overtime: additional hours here and there and sometimes whole extra days.
Currently, the flaw (I really think this is a straightforward bug) in the system is that if we record an employee's overtime hours on a Timesheet, it deletes their basic salary. As Xero can't currently handle such a basic feature, it means keeping a note separately for each employee, outside the Xero system.
We use PlanDay to record employees hours for part-time employees and full-timer who work overtime. We chose PlanDay and use it, because Xero bought PlanDay and we assumed they would ensure that both apps were coded to work seamlessly together, but they really don't currently.
So we can neither use Xero, nor PlanDay to record such basic functionality and have to resort to separate spreadsheets and then adding the overtime manually.
Is it just me, or does anyone else have this issue?
Thanks,
Matthew
Overtime needs to be recorded on Timesheets and be included in pay runs for employees on a fixed annual salary.
We've been using Xero for 5+ years. It's brilliant in so many ways, and this basic functionality is missing, or rather, I expect is poorly coded.
We have a number of employees on a fixed, 5 day per week, annual salary, which is divided by 12 to generate their pay every month. However, it's not uncommon for them to work overtime: additional hours here and there and sometimes whole extra days.
Currently, the flaw (I really think this is a…
7 votes -
AU Payroll - Option to rehire employees using the same employee record
Xero recommends creating a new, duplicate employee record when a terminated employee returns to the organisation. This can also happen when an employee switches from permanent to casual, as they need to be terminated to pay out annual leave.
Due to HR add-ons that make the issue of setting up a new, duplicate employee in Xero extremely complicated and almost unworkable, I would really like to see an additional workflow in Xero to handle this. When unterminating an employee, I'd like to see Xero asking whether we're doing this to fix something or because we're rehiring the same employee, at which point we'd confirm/update all the usual details on a TFN declaration. I'd like to see Xero submit the relevant information to the ATO, based on what they need under STP Phase 2 as far as the TFN declaration is concerned and also have the ability to have multiple employment start and end dates clearly visible in Xero. The issue of multiple employees in Xero over longer periods of time and multiple bookkeepers is that long service leave is calculated based on one employee record because the bookkeeper isn't even aware that the employee once worked for the organisation at at an earlier point in time.
Xero recommends creating a new, duplicate employee record when a terminated employee returns to the organisation. This can also happen when an employee switches from permanent to casual, as they need to be terminated to pay out annual leave.
Due to HR add-ons that make the issue of setting up a new, duplicate employee in Xero extremely complicated and almost unworkable, I would really like to see an additional workflow in Xero to handle this. When unterminating an employee, I'd like to see Xero asking whether we're doing this to fix something or because we're rehiring the same employee,…
21 votes -
Projects - Set opening balance for projects
Just brought on a new client on Xero that runs large number of projects. At the moment, Xero does not provide a facility whereby we can bring forward opening blalances for ongoing projects.
1 vote -
Hubdoc - Prevent Hubdoc publishing supplier bills before Xero lock dates
Please stop Suppliers Bills from being published in Xero if the bill date is prior to the period lock date!!!!
I only found out last night that Hubdocs will still publish a supplier bill with a date prior to the Xero lock date, this is crazy and I'm unsure why anyone would want Hubdocs to do this.
If you could add the option in Hubdocs to stop bills from being published in Xero prior to the lock date that would be awesome as it will ensure the integrity of end of period reports.
14 votes -
Invoicing / Quotes - Omnipresent 'Save' button
Please make the “Save Button” omnipresent, so it hovers/tracks the page and wherever the user is working, while building Quotes & Invoices...
I keep having to scroll up to the very top of the page, in order to hit “Save” - and found when moving too fast, i can accidentally skip back, losing changes, and then having to start again.
1 vote -
Projects - Copy time entry on web
Projects - Ability to copy time entries using web platform
Currently you can copy a time entry using the Projects app but this function does not seem to be availible using the web based software. This could be added to the hamburger menu where at present the only options are edit or delete.
7 votes -
Account Transactions report - Include project column
Would it be possible to add Project Codes as a selectable column in the Account Transactions report? We would find this most useful as it would save time.
85 votes -
Cash flow - add invoice or bill number to "What" description
Can the bill or invoice number be added to the description shown when Xero automatically adds it to the short term cash flow. See picture for item added manually where we add the bill number and then item added by Xero where none is shown. This will really help where we have multiple items for the same customer/supplier for the same amount.
3 votes -
User Settings - Option to update name without changing historical data in org
Allow to change user name for a specific email, without changing the name on 'ALL" historical notes on profiles.
Currently, if i have a new user/employee doing the same roll and a previous user/employee, with the same email/log in; if i change this user name, ALL of the notes for that email account log in get changed to the current user name, so it is difficult to make out who actually made that/those notes without looking at the dates to work out when that person/started or left the role!2 votes -
Dashboard - Ability to export graph of bank account
export graph of bank account - the image of a decreasing bank balance in the form of a graph over a period of up to 6 months is very telling, please could the image already available be accessible as a download so this can be shared with business owners
1 vote -
Bills - Improve Contact Matching for Bill Imports
The current bill import functionality relies primarily on contact names for matching, which creates two significant problems:
1. Unreliable Contact Matching
- Contact names can change over time
- Even minor differences (single character) result in creating new duplicate contacts
- No fallback to more reliable identifiers
2. Character Encoding Problems
- Special characters (e.g., apostrophes in names like "O'Connor") cause import failures
- This particularly affects common surnames and business names
Proposed Solution
Implement a hierarchical matching system for contacts during bill imports:
- First attempt: Match by account code
- Second attempt: Match by database ID
- Final fallback: Match by contact name
Benefits
- More reliable contact matching during bills import
- Reduced duplicate contact creation
- Better handling of contact name changes
- Elimination of character encoding issues
- Alignment with standard software engineering practices
- Reduces data integrity issues
This change would improve data accuracy and reduce manual cleanup work for users dealing with:
- Businesses with frequently changing names
- Contacts with special characters in names
- High-volume bill imports
- Integration with other systems
The current bill import functionality relies primarily on contact names for matching, which creates two significant problems:
1. Unreliable Contact Matching
- Contact names can change over time
- Even minor differences (single character) result in creating new duplicate contacts
- No fallback to more reliable identifiers
2. Character Encoding Problems
- Special characters (e.g., apostrophes in names like "O'Connor") cause import failures
- This particularly affects common surnames and business names
Proposed Solution
Implement a hierarchical matching system for contacts during bill imports:
- First attempt: Match by account code
- Second attempt: Match by database ID
- Final fallback: Match by contact name
Benefits
- More reliable…
1 vote -
AU Payroll | Timesheet - Ability to round time Up/Down
Other programs allow for rounding of time in timesheets to blocks of time.
Having the ability to round to blocks of 15 minutes is a request of one of my clients as their old program allowed for this.
1 vote
- Don't see your idea?