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  1. When completing a tax return for foreign residents we needed to adjust the discount rate for the property that they had sold. Xero had no way for us to change the discount percentage so we said that we used the other method to not include discount and then added the discount we should be able to claim to the costs in the Capital Gain Worksheet. As per Xero Support this was the only solution. Can you please incorporate a way for us to change the discount rate of a CGT event?

    2 votes

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  2. line for previous assessment if return is amended so correct estimate will appear
    private use for depreciation in ledgers
    ability to export / import clients xero full ledger into our ledgers instead of manual journal

    2 votes

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  3. Please add the option to remove the logo from the tax agent profile. Once you add it, there is no option to remove it

    2 votes

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    Thanks for raising as an idea here, Inna. While it's not possible to delete a tax agents logo atm you could upload a blank white picture as the logo where you'd like to remove the existing. 

    We don't have any direct plans around this atm, but we'll get a sense of the interest here and let you know if there's any progress.

  4. Since the creation of the new Job Manager, we are now unable to bulk add new staff members to staff allocations within a job.

    You can bulk add the jobs, but then you need to manually do the job allocations for each job

    When you have a new staff member and you want to assign them to 300 jobs, it would make it easier if we could do this in bulk rather than on a job by job basis.

    2 votes

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  5. When an email is forwarded to Hubdoc, only the body of the email is captured (if you have that option ticked in the settings). We need the full email sent to Hubdoc captured in the document created by Hubdoc, ie please include the email fields FROM, TO, SUBJECT, DATE as well as the body of the email, ie the full email that was sent to Hubdoc. Often we have to reply to the email that has been sent and we only have access to the version sent to Hubdoc as the original email is often sent to the clients email…

    2 votes

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  6. We need to improve permissions on XPM, I want to provide permission to my managers to their staff members timesheets. The only way I can do this is to give them access is by giving them Access Financial data which really is too high for what we require.
    Only other way is to provide them with a report weekly...

    2 votes

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  7. Currently there is no option to create a worksheet behind the trust distribution income at 6E, when completing company tax returns with a trust distribution income (eg from investments). You need to enter the gross distribution at 6E and record attached franking credits separately in the calculation statement at 'Refundable tax offsets'. It creates confusion for some of the junior staff as they can easily put this amount at 7J as franking credits which isn't correct.

    2 votes

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  8. SSO/idp integration
    Can you please urgently advise if you will offer SSO/idp integration for XERO portal this year? Currently you are not meeting corporate security standards!
    Thank you

    2 votes

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  9. Sync all data to Xero HQ.

    We have been moved over to single client record and need notes and custom fields to be synced as well please.

    This would prevent the need to manually update client records and prevent risk of out of date data.

    Thank you.

    2 votes

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  10. Change/Simplify the wording of Medicare Levy item M2-A regarding number of days not liable for surcharge. The question is a double-negative and hard to comprehend sometimes.

    Suggestion: "How many days was the taxpayer covered by Private health during the year?"

    2 votes

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  11. some clients struggle to access their xero account to sign, but want us to lodge it first.

    We still need to resend the emailink to sign

    2 votes

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  12. There could be many possible things to be able to track in there, but I would like to be able to:

    Limit the 'states' shown to things I am directly involved with like 'For review' and 'For Invoicing'.

    My secretary would want to see states that apply to her like 'to sign'.

    Only show 'Priority level' High and Urgent (with the flick of a keystroke)

    Possibly allow some of the functionality in the 'jobs' tab or the report builder to be 'saved' in the dashboard screen like mini tables that update real time?

    2 votes

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  13. PayPal transactions should be excluded from 1099 reports but they are currently included.

    2 votes

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  14. Can we dumb it down for our clients when it comes to selecting the account code. When creating an invoice or a purchase bill we should not be able to code it to Accounts Receivable or Accounts Payable. When posting directly to Xero it gives you an error but when someone is posting to BILL or QuickBooks it continues to let it go through. Then when BILL syncs with Xero it causes a syncing error. This is also an issue with the bank accounts being select as the account code. Why can we just remove bank accounts, AR and AP…

    2 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  15. We use multiple tax agent numbers across our business yet when we lodge STP reports via the client's organisation, we can only use one tax agent number for all clients as Xero only allows for one tax agent number to be set in Xero HQ.

    This is causing many issues, including staff and clients inadvertently updating tax agent details in the STP lodgment area on their own file, which is then updating the tax agent in HQ for all STP lodgements.

    It is also causing issues with tax agent appointments/linking, where the client has to appoint one agent number for…

    2 votes

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  16. In the job list screen, it would be great if you could either customise the "priority" so that jobs appear in the order that you need to complete them or if you could simply move them to the order that you would like to complete them in.

    2 votes

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  17. Need to be able to better identify restricted / confidential clients and have controls in place to not give all staff access to these Xero blue files - currently we need to use manual methods (e.g. add "Restricted" in the client name, and add them to a "Restricted" client group), but this is highly prone to human error, and requires extra steps.

    Further, the new Single Client Record function will prevent us from adding "restricted" to the client record name.

    This function will need to incorporate the ability to filter out these confidential client ledgers when giving new staff access.

    2 votes

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  18. Can a search function in XPM be added to search for amounts that have been paid by clients from the Business Invoices program?

    2 votes

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  19. I believe it would be very beneficial if there was an option to have an overall notes section for each column, and not just only a notes section for each specific return / activity statement. Rather this notes option would just be for the client as a whole, so the impotant notes could be stored here. It is easier to record previous discussions that may have been made about the client and their specific situations. This will make it much more accessible to see the whole history of the client with just one click.

    2 votes

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  20. Reduce size of reports exported to PDF from Xero Tax such as personal tax returns, accounts and Corporation Tax Returns as they take considerably more space than previous software

    2 votes

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