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1437 results found

  1. some clients struggle to access their xero account to sign, but want us to lodge it first.

    We still need to resend the emailink to sign

    3 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  2. Improve the look of the client signatures on document packs. Particularly with the financial statements, it includes a date and a name but this already is present on the document.

    If we could have different elements for name, signature and date that would make it look clearer.

    3 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  3. Client Search History: being able to see the clients in XPM that you have searched for recently/previous 24hrs. When needing to go back to a client you recently searched and updated etc and need to go back into same client or cannot remember client name etc. Would have thought this would be 'standard feature' as in other progams we use

    3 votes

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  4. The Client Code field is not available in the ITCRPT report. Having the Client Code field available in all reports is a basic key function of any CRM, as it allows for proper data matching between systems, data cleansing, combining reports and analysis. Using the Client Code field across all systems is common practice.

    We are trying to match and combine client lists from other systems to the ITCRPT report in Xero so key data is available for our teams on the one report. This is critical for lodgement management. Yet we are not able to do this, because the…

    3 votes

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     ·  0 comments  ·  Xero Tax  ·  Admin →
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  5. History and Notes reporting or similar would be ideal to assist verifying time employees spend processing in a client's Hubdoc file.

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  6. From the client record, it would be useful to see a link to the tax returns, and from the tax return, a link back to the client record.

    3 votes

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     ·  1 comment  ·  Xero Tax  ·  Admin →
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  7. Suggestion for development - We continually have problems with WFF transfers to associated entities. We have tried phoning IRD to put a halt on the account, then follow up with secure mail advising what transfers are required - however more often than not the halt is not implemented correctly. Would be great if Xero could implement something (even a tick box identifying transfers required) that would then trigger at IRD for them to hold funds pending transfer. Alternatively the WFF credit could be added into the tax returns, and transfers done via the return. (I have worked with other tax…

    3 votes

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     ·  0 comments  ·  Xero Tax  ·  Admin →
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  8. Can you please add a tool for importing Bank Transfers to the conversion Toolbox. When there are more than two bank accounts, trying to work out the Bank account to transfer to, is a bit hit and miss, causing significant rework.

    3 votes

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  9. Primary issue:
    If the Accounting Firm wants to maintain control over a client's records and Xero integrations, then only one person can be the one that creates every client in HubDoc.

    Workaround proposed - and the related issue:
    - We were advised to create a dummy account for HubDoc to create the client files. This results in having to share a password - changing it frequently with staff changes.
    - This also is not feasible due to the 2-Factor Authorization requirements
    - This also creates a massive privacy breach risk for unauthorized access under PIPEDA (Canada) and PIPA (Alberta)

    I…

    3 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  10. New XPM Contacts that link to multiple clients shows archived contacts when search. This is confusion to know which contact to select when the client has archived entities, if use incorrect one then not using 1 main contact. Currently having to select each one till find the main contact with current contact info.
    Need to block out archived contacts from showing or atleast show a symbol against them so know not to select it.

    3 votes

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  11. A combined lodgement confirmation report for all lodgement done on the same day.

    3 votes

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    1 comment  ·  Xero Tax  ·  Admin →
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  12. The ability to customer the Totals line of the Annual Reports so that they have the top line and Bottom Double line along with the figures having a $ sign. It doesn't right to just have the figure without the finishing touches.

    3 votes

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  13. US Tax - Create Schedule C Report with Full Cost (Total/Gross Cost Inclusive of Sales Tax) for tax return. Currently, it will pull the amounts without the sales tax (created when you match a transaction/enter an invoice using tax on purchases amounts) into the report, which is under-reporting the amount for the Schedule C tax deductions.

    The current work-around is to pull the transaction reports for each account and use the Gross amount from those reports in Excel to link back to the Schedule C report.

    3 votes

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     ·  0 comments  ·  Xero Tax  ·  Admin →
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  14. AU Tax - print return with option to exlude table items from worksheets

    Update from Xero function in Xero Tax imports all ledger items into the worksheets in the financial disclosure section which looks untidy and provides too much information when presenting to the client. A good option would be if we could summarise these items in the worksheets, which would be far more presentable.

    3 votes

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     ·  1 comment  ·  Xero Tax  ·  Admin →
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  15. Remove CTR validation error for label 10A when entering 0 directly into the main label which is required when using temporary full expensing under the simplified depreciation rules. Instead you are required to create a nil schedule to remove this error and report correctly which is pointless.

    3 votes

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  16. We are using the 'Client Queries' function for the first time this year.

    In Workpapers, each time a request for information is sent to a client, the 'Queries History' logs that an email was sent to the client, however there is no record of the content of the email sent for the client.

    We usually would save all emails to clients on file so that anything can be clarified if needed, but have noticed there is no ability to view the email content.

    3 votes

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    0 comments  ·  Workpapers  ·  Admin →
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  17. In the last week the ability to add multiple tasks to new employees has been taken away, you can still add all jobs but without the ability to add all tasks or some as well that feature is now useless.

    please can you tell me why this has been removed and bring it back asap. I have staff unable to complete time sheets at the moment.

    3 votes

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  18. Can we please be able to view and individuals FIRST NAME and LAST NAME on the Client Details Screen. Currently you can only see what the First Name and Last Name for a client is by going in to Edit the page. It seems extremely weird that you can't view the First Name and Last Name of a client on the Main Details page when arguably that is the most important detials of an Individual!

    3 votes

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  19. Have the option to have a tick box to show a section as completed, as if you have to leave a return part completed and then return to it, (which could be nearly 2 months later) as you have requested additional information, you have to go through it all again to check what you have done whereas a tick box would show which has been done and save you some time.

    3 votes

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    1 comment  ·  Xero Tax  ·  Admin →
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    Thanks for your feedback to our last update, it helps beef up our product teams understanding of the needs in this idea.

    Right now this isn't something we have direct plans around. However we'd like to continue tracking the demand in this feature and will share if there are updates, here.

  20. Wouldn't it be great to be able to link the Prepaid Borrowing Costs from the Balance sheet to the Borrowing Costs working paper and have a journal entry that filters through to Xero for the annual write off amount. This is a such a simple thing that would once again save time when it comes to processing.

    3 votes

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    1 comment  ·  Workpapers  ·  Admin →
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