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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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1065 results found

  1. Massive oversight by Xero.
    E-Invoicing only available to VAT registered companies as you have to enter a VAT number. What about all the non-registered companies?
    Why can't you select that you aren't VAT registered and be able to benefit by E-Invoicing?

    14 votes

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    16 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate interest from non-VAT registered businesses that'd like to make use of the efficiencies eInvoicing brings.

    As the UK do not have a standard business number, this creates complexity in being able to identify and register non-VAT registered businesses on the Peppol network.

    While this is an idea that we'd like to continue to gain interest from our community in, we want to be upfront we don't have any plans to support eInvoicing for non-VAT registered businesses in the near term.

    We're actively advocating for this with the UK Government as part of their recent e-Invoicing consultation.

  2. Having the ability to upload invoices in the same manner as the recently introduced bill upload would be great addition for those users who run industry POS software that generates sales their invoices and stock and ordering management.

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  3. It would be great to apply the Customers general discount (as set on their Contact Card) to only specified product items, not all product items. e.g. I don't want the Customers discount applied to say my Freight or Labour product items, but I do want to apply it to other products items we are selling.

    I would envisage a Tick Box on each Product card that we can tick, or untick, for the Customers Discount to be applied to it (by default it would be ticked to apply the Customers Discount).

    9 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Appreciate the differing makeups of our customers and the improvements you see that would help your use of Xero.

    I want to be open that we don't have planned changes for adding a discount option within Inventory items themselves atm but we will continue to watch the trend in this idea and share if there is any change.

  4. Have the option to remove links to invoices on Customer Statements

    164 votes

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    65 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.

    For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.

    Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.

  5. You can only allocate payment on accounts to a customer ledger on Xero by clicking 'Overpayment' which is very long winded. Please can this be simplified to select the customer and then allocate straight as a 'payment on account' and then this can be allocated to the invoice once this is uploaded.

    In addition, if there is money out that gets contra'd against money received from a client, there is no way of coding this to the customer ledger.

    55 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  6. Sending a statement with additional notes in the email. Is there a way to keep record of the additional notes. At the moment you only see under the contact's history and notes that a statement has been sent, but there is no record of the notes that was sent with the statement

    6 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. New Invoicing - Remove the edit button in the item list. It is inconvenient and makes completing an invoice with multiple items harder than the new invoicing already is.

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Appreciate customers use Xero in different ways, Meradene. Want to be open that we don't have any plans to remove this option, but we'll begin to get a sense of the interest of this from the idea here.

  8. Invoice - A total items line in invoices would be extremely helpful for our clients to be able to reconcile inventory sent with the invoice.

    25 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  9. Currently trying to use the new invoicing, but I'll start typing a contact name then tab across before seeing the contact pop up, since I use this contact daily. Under the old invoicing, it would just find the contact once I hit tab. Under the new invoicing, a new contact is created. And since the invoice is saved immediately, this new contact is also saved, so once I finish with the invoice, I then need to go and archive the contact that was created.
    Can we change the defaults or something to fix this?
    It does the same thing with…

    12 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi community, appreciate your feedback. Currently our team are working on some improvements to the To field in new invoicing and the contacts card that appears when selecting a contact. We understand some of our customers make use of the keyboard much more than the mouse and in reviewing the flow when using Tab the team will be making a change to make selection of a contact and movement to the date field smoother. I'll come back to confirm the detail of the change when this is released.

  10. id love to be able to edit the reference field from the invoice tab. Also the ability to build edit the reference field from the same tab would be helpful. We use that field to know the category the sale is in. So some of our work is shipped, or its to a specific event.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    We're always grateful for your feedback and love hearing what features you'd like to see in Xero. We understand that being able to update the reference field directly from the invoice list page would save you time. While this isn't on our immediate roadmap, we're monitoring the demand for this feature. We'll be sure to post an update here if anything changes ⭐

  11. New Invoicing - Type in Item - please change back to only searching start of field, as per old invoicing.
    Now that typing in the Item field in the new invoicing brings up every item with that word or part word in anywhere, we either need to learn all the codes, or make sure our items all contain totally different words. It takes ages to find the item required.

    19 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  12. New Invoicing Autosave function - Does not work in Edit Mode

    When you create a new invoice the autosave function is there.
    However, if you approve an invoice and then try to edit it, then the autosave is not there and you must manually click update.
    Can you please make this feature more consistent. Either everything is autosave or not autosave. Having some aspects will create confusion and lost data

    6 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi all, we appreciate the interest and hearing how you find autosave a useful feature when invoicing. At this stage, we don’t have any plans to roll out autosave to the editing of an invoice once it’s been approved. 

    We’ve made some recent improvements to autosave within the draft state of an invoice that we wanted to share with you - Our product team has optimised how invoices autosave to help reduce the lag, meaning invoices load and save faster. Thanks again for your feedback.

  13. Can we please have the ability to set up daily repeating invoices - currently the only option is weekly or monthly. I can't find an easy work around so far.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. What happend -
    I imported invoices with an invalid account number. When I went to review the imported invoices in draft, the new invoicing AI technology selected suggested account codes for me, almost to fast for me to notice the account code was blank

    Why this is important -
    The "review draft invoices after import" step is critical in getting it right - I should be able to review exactly what I imported to see where the mistakes are. I can see this being an issue with integrations where invoices are imported via the API

    What Xero can do - …

    27 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  15. When Xero are emailing out their invoices please can you go back to attaching the invoices as a pdf as it quicker to be able to forward them rather than having to sign in and save them as draft, especially when you are having to do loads for clients.

    58 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing back on this, everyone. We'd like to confirm the way the options works now when sending in new invoicing - This is triggered by previous behaviour.

    So, when you send using new invoicing, the selection for 'Attach PDF' is driven by the last invoice you sent. If the last selection was unticked the next invoice you send will automatically be unticked, and vice versa.

    What's worth noting is that this is a browser based setting. For example if you change computers or browsers your setting will revert to default where both options are unticked. As you'll see from my recent update on this similar idea this is something we may explore further down the line but we don't have any immediate changed planned for.

    We also appreciate your feedback relating to where a customer's taken when clicking Review and pay. Our team have done a lot of research…

  16. Despite several separate requests on this forum, New Invoicing's email still begins with an invoice summary, unlike Classic Invoicing.

    For us, relationship and communication are more important than asking for payment so Classic Invoicing's email is perfectly set up with our message first and the invoice following.

    New Invoicing's email reverses this with the money part writ large at the top.

    Andrew Chadwick described it better than I can in the post linked below. The idea has been marked as Delivered but, respectfully, it hasn't been. His and my points still stand.

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/48530306-invoicing-keep-classic-email-template-as-an-opti

    13 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  17. Rows on invoices - On the new invoicing manually adding rows is cumbersome for a mechanic business suggest making more than 1 row on the invoice. I rarely have an invoice which is less than 6 rows.
    Font size- Font is very small and should be increased to at minimum 12pt.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Lynda, appreciate your feedback here. As you may have seen from updates on this idea we have now added the ability to add multiple rows to an invoice at a time in sets of 5, 10 or 20 like you could in classic invoicing.

    Earlier this year we also enhanced the invoice grid to optimise font size, padding and column widths. I want to be transparent that we don't have further plans for changing the font size in invoicing.

  18. On classic invoicing, when you click the account category space or the tracking category it would fill in from the contact default, or account default or some default. But on new invoicing it only fills in if you tab.

    12 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for the added detail, Becky. This is good to know when sharing back with the team. While this may be something we look closer at down the line, I want to be open that we don't have direct change planned in the near term.

    Understand it's a few more clicks at present, potentially to save tabbing 8 time clicking on the Tax Rate column and then tabbing once may save a little time atm. Completely get it's not a resolve though.

    Account Team - Is it possible that this would be when you're copying an invoice to a new draft invoice? If so, and you select the same Contact defaults aren't automatically applied and you'd need to remove and re-add the contact on the new draft invoice to trigger defaults to be applied. Otherwise, I'd recommend raising a case with our team of specialists for a closer look as…

  19. Put the paid date on the Invoices screen. It would be really nice to have the paid date showing so I wouldn't have to click on the invoice to see when it was paid.

    21 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  20. Currently there is no discount field on the credit note form which creates a fundamental flaw in the xero system. If you look at the attached invoice report you will notice that all credit note entries have no amounts in the discount column even though they all have discount. This overstates the discount amount when you calculate the total discounts because there are no discount credit amounts to correct the discount. We recommend adding a discount section to the credit notes form to correct this as the report is incorrect without this.

    12 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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