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Invoices & quotes

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  1. When using Xero Projects, we can assigned Bills and Sales Invoices to a Project.

    However, it is possible to create a Sales Invoice and easily overlook assigning it to a Project.

    There is no way to identify Sales Invoices which have not been assigned to a Project. (A recent update provided a feature to do this for Bills but not Sales invoices)

    73 votes

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    20 comments  ·  Invoicing  ·  Admin →
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  2. When showing a list of statements to send (from Business - Invoices - Send Statements) from Send Statements, can the invoice number be shown on the screen so sorting can be done on invoice number. Also the date of the invoice would be handy as well to give an idea of when first looking at the front screen as to how old they are. It would make choosing and sending quicker and more efficient.

    2 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  3. Is it possible for cash sales/one off payments to chose not to save an email address? Every time I do a one-off cash sale for a new/random customer, the email address automatically saves into the Cash Sale contact file. But the next cash sale invoice is going to a different email address, so while I can input the new email address, the one prior is printed on the invoice! It is getting very tedious having to go into the contact file, delete the previous email address and get back into the new invoice to reprint it every time I do…

    10 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback, Carolyn. Appreciate the different use case and why you may not want information from a singular invoice to update the contact. We'll get an understanding of the demand for this here. 

    In the meantime, it'd be good to understand if recording as Receive money could help your flow here for cash sales so you don't have to enter contact details?

  4. It would be better is the invoice reference could allow for input of longer names, without scrolling, so it's all on one line on the invoice.
    Currently, the invoice number character length and the invoice reference character length are the same, which seems odd, as usually the invoice number is just a few characters, but the invoice reference can be long (project name, case name etc)

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  5. I recently encountered errors like "account must be valid" when updating invoices. It is important to list and/or highlight the relevant rows or item nos in the error message.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  6. Please change the editor in the email copy, when sending an email & creating an email template, to a rich text editor. It would be useful to be able to bold/highlight particular lines especially when invoices are late & reminders are being sent

    21 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, while we appreciate and initially provided a solution for the idea here within the new invoicing email modal, we wanted to return as after further testing this feature has needed to be removed.

    That said, we know being able to add basic formatting to your emails is important to some of our customers and while the tool bar has been removed you can still add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.

    • Bold = <b> and </b>
    • Italics = <i> and </i>
    • Underline = <u> and </u>

    We understand not all customers are familiar with these tags so I've added an example image that shows the different tags that can be added and how these will show instantly within the email preview so you can make sure you email looks as you expect.

    If…

  7. In the New Invoicing Template you have to enter a Qty for every line as the default Qty is "0"... In the classic version and what we are all used to it's "1".. As a ball park guess I'd say the use of Zero qty on a line is a lot less common than any other number from 0-9 and I'd guess most lines are a qty of x1.. If I wanted to default my qty's to Zero, I can not see the point in making invoices :)))) Come on who made Zero a default qty for invoicing??

    26 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. Automate 'send me a copy' on invoices.

    Have the option to automatically select 'send me a copy' ticked when creating invoices/repeating invoices.

    127 votes

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     ·  77 comments  ·  Invoicing  ·  Admin →
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  9. Please squeeze all the information in a box as the old version? the new stupid design and layout really make our job harder. i have attached the pics of the comparison for your reference.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  11. Keep the CIS Labour Income Deduction line at the bottom of the new invoice format.

    why has it been moved to the top of the invoices on the new layouts??

    12 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  12. Reducing clicks:
    When applying a payment to a bill or an invoice, I usually want to attach a source document (image of check, confirmation of our POS system, etc.). Right now I cannot do it while applying the payment. Right now (in 'old' invoicing/bill) I have to instead apply the payment, find myself in the accounts transaction overview, go back to invoice, click on the payment I just applied and then I have to option of uploading/attaching a document. Very inconvenient.

    10 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  13. Ever since Xero updated the online view to hide invoice info, I get one or two clients a month asking me what they're being billed for.

    Of course all they have to is click for details, but users are funny that way... they're not seeing it, and there's really no good reason to have this info hidden. I wish there were at least a setting to show them as expanded/visible by default, or even just have the first bit revealed so people would notice that they can click to expand.

    As it stands I have people who think I'm invoicing…

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. When copying an existing invoice to a new invoice, the reference should not be copied over as well or the user to be given the option to not copy the reference number to the new invoice.

    There are many times, reference number is not updated or removed and then needs to be fixed at a later point.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  15. When reviewing a payment for an invoice, you need to click 3 times to review the transaction details..going into 4 screens, as it's on a separate screen (1-invoice 2-payment 3-transaction 4-transaction details). It would be more efficient to have the transaction details screen build into the same screen as the transaction screen. I don't see a need for a 4th screen, especially when you have click to go back to the previous screens when investigating multiple payments.

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  16. We would like to upload a batch of customer refunds via csv instead of going in one by one to do a refund per customer per invoice.

    4 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  17. The ability to edit including remove header from invoice cover note (that is company name, invoice amount, due date and invoice number).

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  18. Functionality to export ABA files for invoices owing, i.e. direct debits

    21 votes

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  19. Ability to turn off invoice reminders based on the invoice branding template.

    This would mean we can prevent invoice reminders being sent to customers who have payments scheduled via direct debit.

    27 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing with us here, everyone. We appreciate there are many improvements our customers would like to see to improve their workflows for setting up invoice themes for their customers. We do have a product team that have been focused on improvements to simplify and enhance the look of branding applied to your invoices. Being upfront this doesn't stretch to adding invoice reminders at the branding theme level for the time being.

    We're continuing to watch and stay tuned to the ideas we have around this in our community and if there are any changes to share we'll post an update for you all, here.

  20. For a food wholesaler, product prices can change weekly. Select each draft invoice & bulk change product prices

    10 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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