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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1010 results found

  1. Massive oversight by Xero.
    E-Invoicing only available to VAT registered companies as you have to enter a VAT number. What about all the non-registered companies?
    Why can't you select that you aren't VAT registered and be able to benefit by E-Invoicing?

    14 votes

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    16 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate interest from non-VAT registered businesses that'd like to make use of the efficiencies eInvoicing brings.

    As the UK do not have a standard business number, this creates complexity in being able to identify and register non-VAT registered businesses on the Peppol network.

    While this is an idea that we'd like to continue to gain interest from our community in, we want to be upfront we don't have any plans to support eInvoicing for non-VAT registered businesses in the near term.

    We're actively advocating for this with the UK Government as part of their recent e-Invoicing consultation.

  2. Repeating Invoice - Update repeating invoice if contact email address is changed
    Cant add vote to original post since status changed to "Not Planned" so escalated!

    14 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  3. Stop "Mark as sent" pop-up for every invoice. When making multiple new invoices, this pop-up occurs for each invoice made, no matter if reminders are turned off. This is new, started April 2024, and XERO support states there is no way to turn this off.

    14 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  4. It would be better is the invoice reference could allow for input of longer names, without scrolling, so it's all on one line on the invoice.
    Currently, the invoice number character length and the invoice reference character length are the same, which seems odd, as usually the invoice number is just a few characters, but the invoice reference can be long (project name, case name etc)

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  5. It would be great if you could use placeholders in item and in the general text of an invoice. I know this feature is available in recurring invoices but would be great if we could add to all invoices.

    14 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  6. QR Code on Invoice that goes to same web location as the 'View your Bill Online' link on Invoices.

    Currently, a Xero Invoice can have a link displayed for easy/direct payment by customer.

    I would like to see the option to include a QR Code, embeded within the EMAIL sent to customers, and on the PDF attached to the Email, that translates to the same link, allowing for easy payment of printed invoices at time of delivery.

    Great for 1st time customers, Pay on Delivery or COD customers.

    14 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  7. Requested that Xero pull the project names to put on invoices. The information is already entered, would be a big time saver to auto-populated to project name on an invoice rather than manually typing it in

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  8. Currently we can send invoices using eInvoicing through the PEPPOL network, however we can't send credit notes for any changes to these invoices. It would be good if credit notes (or at least negative invoices) would be enabled in Xero so any invoice changes could also be sent through the eInvoice system.

    14 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  9. The 'new invoicing' option automatically removes any leading carriage returns and leading spaces in the invoice description field.
    This did not occur in the classic version and wonder why it was introduced.
    To enable the details of the invoice to be easily read, it is sometimes necessary to separate line items on the invoice and to indent the actual description.
    Can this 'feature' be removed?

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  10. It would be great if you could automatically allocate prepayments to an invoice once the invoice has been created. Or at least receive notification that a prepayment exists so you can manually receipt it.

    We are experiencing that clients have made extra repayments (prepayments) but when the invoice is created and sent to the client they pay the amount on the invoice and the prepayments are still sitting in the system, meaning we then have to issue a refund.

    It would be helpful if the negative balance of the prepayment would sit under the clients name so when you are…

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  11. I mistakenly issued some invoices and had to void them. That made our invoice number sequence non-consecutive. This is a problem for my accountant here in Romania because we need to file the voided invoices as justification on using non-consecutive invoice numbers.
    I want to be able to print them as PDFs and the documents to be marked as voided.

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  12. Create a accept quote button/link within the quote email template so clients can hit the button within their email client to accept quotes instead of having to view it online or missing it within the attached PDF quote.

    14 votes

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    1 comment  ·  Quoting  ·  Admin →
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  13. This column is useful but could be improved.

    As already noted in another existing idea, it would be good if there was a way to indicate whether the discount is per-item or for the line. As it stands, if there is a count, then to emulate a dollar discount on each item, we have to manually calculate the total discount for the line (number * $ discount) to enter the appropriate line value.

    The percentage discount option is good also (as it avoids the above problem with specifying an absolute amount). However, it has a different problem in that the…

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. To include invoice link in column fields when exporting invoice details.

    Reason: During times of audit, we will need to extract the invoices and it has to be done 1 by 1.
    With this function made available, we are able to provide the links to the auditors in 1 click of a button.

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  15. If the company uses the Go Cardless payment feature, it would be good to have the fuctionality to know if a direct debit has failed

    14 votes

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  16. There should be an option to add the Tracking categories in the automatic fees from the Payment services such as Paypal, Stripe, etc. This is a small update but can save a lot of time in EOM processes so we do not need to do Find and Recode at the month-end for these transactions.

    14 votes

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  17. Having recently created a custom invoice template for our business I wanted to include a merge field for payment terms (e.g. "30 days form date of invoice") next to the invoice due date field. Unfortunately customer payment terms, even though a data field in the contact record, is not available to incorporate in a customer invoice template. In my opinion this would be a useful addition to the custom invoice functionality.

    14 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the input and feedback on how a merge field for an individual contact's payment terms would be useful.

    While we're making improvements to the branding experience with our new invoice template editor, we want to be upfront that we don't have immediate plans for adding more merge fields for advanced branding themes.

    We'll continue to watch the appetite here and share if there are any updates. Thanks

  18. Include a tick box or similar to allow a customer accept some line items and reject others within a single quote. This is helpful for offering a choice of materials with different price points so the customer can choose how much they want to pay.

    Example -
    Line 1 - option 1 cost to build a path with high end materials eg paving
    Line 2 - option 2 cost to build a path with lower cost materials eg gravel
    The customer would select either line 1 or line 2, not both.

    Our quotes often have several options so at the…

    13 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Thanks for sharing this idea. We can understand how allowing customers to accept selected line items within a quote could make it easier to manage proposals that include optional services or products, without needing to create and send revised quotes.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest. If this capability would improve your quoting workflow, add your vote and share the types of quotes or scenarios where line-by-line acceptance would be most useful.

  19. Can we please have a 'placeholder' field for 'Overdue Balance' so that an email template may be created notifying the customer that their balance is '£x' of which '£y' is overdue?

    13 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing this idea, and letting us know the changes that matter most for you.

    Now it's up to the community to get behind and support it with their votes and comments.

    In the meantime as you've likely noticed, there are placeholders for Statement Balance, Balance With Currency and Symbol, and Balance With Symbol that you might use in the email template.

  20. At the moment, the options for quote status are: Draft, Sent, Declined, Accepted, and Invoiced. A sales quote that was sent but it's now past the date on which it expired still shows as Sent. It hasn't been Declined yet, but nor has it been Accepted, so there are quotes which are 4 years old still sitting in the list of valid quotes (see attached extract from the accounts of one of my clients). There needs to be another category for quotes which are old but which the customer may want to revisit (and therefore would be more efficient to…

    13 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi everyone, thanks for sharing you idea on quote management. We appreciate you sharing how this could help keep quote lists organised and streamline decisions about which quotes to revisit or decline.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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