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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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1003 results found

  1. Cancel a Draft Invoice from Invoice Screen (rather than delete which loses the invoice number). Another user made this same suggestion and the Xero response was to hit the delete button and they then closed down the comments/voting option. However, her point was that if you cancel out of the invoice then the invoice number you cancelled out of is still usable, whereas hitting delete means the invoice number is no longer usable. Why has the cancel button been completely removed and only the delete function is now there.

    9 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Appreciate you raising this again, Tom. While it's possible to Delete a draft invoice as new invoicing has autosave built in it's not possible to just cancel out without saving once a contact has been entered.

    We'll keep track of the specific interest for this here, and I have merged the original idea that was created around this in with this one.

  2. We would like to see customers contact person's name appearing on the invoice we send. One customer can have different people/contacts for different projects/invoices. Currently we can only pull out the PRIMARY contact's name to the invoice, which means if we would like to add a different name, we have to REMERMBER to edit customer's primary contact to a different person. It is very time consuming and easy to forget too.
    Is there any ways we could simply add a contact person against each invoice instead of against each customer? It could be any extra fields we can use, even…

    9 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  3. How many times have we received a payment from a customer and not known which invoices they have paid? Or followed up an outstanding invoice that they have listed as paid in their system?

    It would be great to have a button to request remittance advice from a customer for a particular deposit. We have a list of customers for many of our clients where we manually send these requests via email. It is time-consuming and inefficient, though it would be great to have the automation of sending the request straight out of Xero from the Bank Rec screen!

    9 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Appreciate no direct feature for this at present, Grace and we'll begin to get a sense of the interest in this here. In the meantime, perhaps including the request in the invoice Terms and Conditions could be a good indicator that this is something you request of your customers when sending the invoice or reminders? 

  4. It would be great if in Xero Blue you could see from the contact profile that they have a credit instead of money owed $0.00.

    It would also be helpful if when creating and invoice or before sending the invoice if a pop up appeared advising the client has credit and asking if you would like to use it.

    Also having the ability to transfer credit between groups/entities would be helpful. At the moment if someone has a credit note against one entity we need to reverse the credit note and reprocess it under the entity you want to credit.

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for your feedback here. Currently when you create a credit note/overpayment the balance is reflected in the contacts record. This shows as a negative value in the list of the customer's invoices.

    With new invoicing, if you create an invoice for a contact that has outstanding credit, you'll be asked if you'd like to allocate this credit once the invoice has been approved. You'll also see the available credit and option to apply each time you view an approved invoice. 

    While it's not possible to allocate credit from one contact to another you could edit an existing credit note to change the contact without having to recreate it from scratch. 

  5. To allow default settings for individual invoice templates. For example rather than set a default due date or currency for ALL invoices, allow individual invoice templates to be set there own due date timeframes , ie 7 days or immediate payment terms and also the same for currency.

    The more standardised we can make our templates, the less likelihood of user error.

    9 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  6. It would be great if you could use placeholders in item and in the general text of an invoice. I know this feature is available in recurring invoices but would be great if we could add to all invoices.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  7. Set a particular contact field (e.g. account number) as a mandatory field, so that an invoice cannot be issued without that field having been added to the customer account.

    9 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  8. It would be great if the placeholder format can be customised:

    i. with all capital letters

    ii. date format "01/01/2023"

    iii. with "JAN" instead of "January"

    iv. with "23" for 2023

    9 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  9. It would be great if there was a function to add a template including a business logo for the monthly subcontractor CIS payment certificates - like the invoicing templates.

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  10. There is no functionality in Xero to 'automatically' send invoices from Xero to Xero via the network key. Is this something that you could look into?

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  11. As a DE User we would like to be able to upload a file to the bank creating the direct debits associated with subscriptions or payment plans. (The converse of the supplier payment batch file.)
    The functionality exists already, including the space for the client's BSB and Account number; and the capacity for "strip invoicing" so this should be a relatively quick and easy job.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  12. There is currently no option to print a packing slip from repeating invoices options.
    We need to be able to print a packing slip at the start of a hire before any invoice has been raised.

    9 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  13. 9 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  14. Would like to be able to enforce Stripe Autopay instead of this being optional.

    9 votes

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  15. Hi,
    I have seen several posts about the Account Number not being searchable/usable within the system or via exports. Contacts' names can vary easily from the different systems used by a company and even between departments: ABCco , ABC Company Ltd, ABC Ltd... - the account number can solve these format issues.
    In my case i need to export invoices in csv to be then imported in another system, also the invoice standard template has this field (to be ticked or not) it does not get exported which is rather peculiar; that obliges our finance to maintain a mapping file…

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    If I understand correctly, you're asking to export the contact account number when exporting invoices from your organisation, Christophe? 

    If so we don't have any direct plans for developing this at this stage. I'll change the title of your idea here slightly and we can get a sense of the interest from the community of this, here. 

  16. Invoices cannot be sent multiple times by e-invoicing - any invoice that was sent by e-invoicing can only be sent again after that by email. This is fine; that ensures that my customers don't have a billion copies of the same invoice in their drafts.

    However, this is also true of invoices where sending by e-invoicing failed and the customer has not received the invoice at all.

    I would like the ability to send by e-invoice to reset when the original attempt fails, because the only workaround I've found involves deleting and recreating the invoice with a new invoice number…

    9 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  17. Invoice setting: There should be the ability to remove the Item Name from the Item column when creating or editing invoices.
    Currently it is not possible to show only the items code.

    9 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  18. Provide functionality in Xero to add attachments to a group invoice.

    Annually when we issue membership
    subscriptions there are a number of attachments that need to be included with the invoice, this is currently a manual process. Adding the sane attachments to over 80 invoices is time consuming and tedious.

    Given Xero has this functionality already, it should be expanded to include the functionality of adding attachments when creating an invoice o a contact group.

    9 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, everyone. While we've recently released contact group invoicing with new invoicing, the ability to attach and send an attachment has not changed for the time being.

    Contact Group invoicing will only create draft invoices for the contacts within that group, so you'll need to attach any documents to the individual invoices that are created and select to include these with the invoice when sending.

    We'll continue to review this idea as a future enhancement, and I'll let you know if there are any changes planned, here.

  19. Currently in European Countries except for the United Kingdom, the comma is used as a decimal separator not the dot.

    Europe: x.,xx i.e. €1.250,55
    UK: x,
    .xx i.e. £1,250.55

    For those Xero users invoicing to Europe countries It would be great if we could change the format of these numeric separators to better conform to European countries.

    The only ability we have at the moment to customise this is to remove the comma separator completely and have no decimal places.
    i.e €1 251

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  20. I would like to have clients phone numbers included when saving a CSV Export of Invoices. This feature is unavailable, though all other client data such as name, address and email gets exported.

    I need to be able to track my clients 6 monthly and 12 monthly and send them SMS and this is the easiest way to access invoice dates and client data in a CSV file.

    I find it very strange the phone data column was not included and hasn't been requested until now.

    9 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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