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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Invoices which have been created directly in Stripe are integrated with Xero so that the invoices import into Xero and then when payments are received, if payment is received via Stripe, this marks the invoice as paid to the bank account in Xero (which will then allow for reconciliation with the payment from Stripe) or if paid by a bank deposit these can be reconciled in Xero and will mark as paid in Stripe also.

    7 votes

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  2. Repeating Invoices have the option to provide an optional 'End Date', however it can sometimes be difficult and/or time consuming to identify the correct end date. There's also potential to miscalculate the correct end date which can sometimes result in customers being under or over charged if the selected end date results in the wrong quantity of payments.

    It would be very useful if there was a 'Quantity' option for Repeating Invoices which would automatically select the correct end date. Therefore eliminating over/under payments.

    This feature would be useful for those who know exactly how many times a repeating invoice…

    7 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  3. An option to see how many 'days' due in preview section for the new version of invoicing

    Could we have an option in xero please to select 'due 30 days' from when we approve/send an invoice ?
    In the classic invoicing when you preview it (before approving and sending it) it would always say how many 'days' it is due as well as the 'due date' this helps as we expect payment within 30 days of the customer receiving the invoice not 30 days from the invoice date.

    7 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  4. Currently, to invoice from a quote = a standard invoice. There needs to be an option to create an repeating invoice also. This is consistent with the request to change a standard invoice into a repeating invoice also.

    7 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  5. Send a single Receipt for multiple invoices which will help the customers who are expecting an annual Tax receipt for the payments made for the reporting financial year.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  6. New invoicing version makes me tick 'Include files as attachments' for every invoice I send off, whereas the old invoicing remembered my defaults. I prefer the old way where my preferences were saved.

    New invoicing also cannot preview attachments, it always has to open a new tab to view an attachment. Old invoicing I could preview an attachment on a pop up within the same browser tab. I prefer just viewing the attachment quick within the same screen, I personally don't like having another tab that needs closing.

    Invoicing notes are inaccurate. For example; the system keeps marking invoiced as…

    7 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing your thoughts and feedback on how you'd like to see new invoicing developed. All your feedback here is being shared with the team as they continue to iterate and develop this new experience. 

    That said, in order for us to get a better understanding of interest for the different points raised here it's best for us to track and update any progress on these each separately. We appear to have ideas for each of the points mentioned in the thread here and I've linked these below so you can join and follow any updates for each. 

  7. Branding Themes (in Invoice Settings) that are templates for Invoices, Statements, Purchase Orders, Quotes, Remittances, you name it, can only currently be 'deleted' when no longer required (ie, if a staff member resigns). BUT, individual staff themes have generally been attached to a transaction and once that 'theme' is deleted, you lose the history/audit capability. Being able to ARCHIVE instead will maintain the integrity of all the 'theme' template data it was use for.

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. Please add customer email and customer phone to the Standard Xero Invoice Template Packing Slip. It can just go below the main address.

    Thank you

    7 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  9. Invoice - ability to edit Terms & Payment Advice on each individual invoice for each customer

    7 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  10. It would be great to have the option to email a customer invoice as a csv or pdf or both. We are getting an increasing number of requests to send the csv version of invoices for our customers and this is currently quite a manual process to email the exported invoices.

    7 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  11. Dear Sir/madam,

    Is ther a way to have a search bar permanetly open. It disappers every time a change between invoce tabs.
    Perhaps it can be one search bar on top of the tabs with a choice of permanently open or closed with option to search invoice status as per tabs.

    It seems more convenient than clicking search buttom prior search all the time you switch the invoice tabs.
    Best regards,
    Taisiya

    7 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  12. Tracking Quotes - same ability as Invoices to see if the invoice was sent.. viewed.. accepted or denied would be awesome.

    7 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  13. The repeating invoices that go to draft should have an option of saving for the next repeating invoice for that client. If you dont edit the invoice before it goes to draft eg: to increase an annual charge, then it does not save for the next time that repeating invoice comes up. Either that or give an option for a repeating invoice that has been delited to repeat again.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. It is far more common place and practical to set a give day of the week to send payment batches. I would assume that most businesses are not firing off payments every day of the week for every individual invoice (ie based on x number of days after invoice/bill date).

    That being said, I also believe it is far less common to be offering or to be offered payment terms of old (ie x days after EOM).

    It is and has been common place in our industry for more than 20 years, that suppliers provide payments terms of x days…

    7 votes

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  15. Search Job name when searching for invoices
    The search function should be consistent across all search. If you can search for job name or part of job name in Search, you should be able to search for job name in Business/Invoices. This brings consistency to the search function.

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  16. Declined quotes to appear in the activity list of a contact - At the moment they do not and the only way to determine if a quote was raised previously is through a search through quotes.

    Since it is an activity linked to a contact, fruitful or not, this should be linked to activity list of the contact.

    7 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  17. We require more than 10 email templates for our organisation, due to running multiple events and each needing a different message to go out with the Sales Invoice in the email body.

    Please Xero can you review this, I'm sure it wouldn't be too difficult to change!

    7 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Understand the restriction on the current limits and appreciate your detail in how this'd help you, Kira. Is there an ideal # that'd fit for your business? 

    This isn't something we have immediate plans for atm but good to know when sharing your feedback with product. 

    For the time being, you'll need to apply a base template and can adjust as needed when sending individual items from Xero. 

  18. When allocating a credit note to a customer invoice we need to be able to report on this event and no date is stored at the point of allocation.

    In the current system you can see credit notes allocated against invoices only when in the documents as a credit note displays similarly to a bank payment. You can to an extent identify credit notes allocated against invoices by running reports against the Accounts Receivable ledger, filtered by source 'credit note allocation' but you cannot filter this in any way to see recent events. The date of the allocation is deemed…

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. There needs to be the option of including the sales tax lookup feature on repeating invoices. All of our subscription based monthly invoices are taxable in states where we have met the Nexus guidelines and therefore we will have to begin manually creating each invoice on a monthly basis which is extremely time consuming. It's hard to believe that this issue has not been raised before.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  20. When sending a quotation it would be really helpful if the system did not allow the quote to exceed the number of items held in inventory in the same way as invoicing does. There is little point in quoting for items that we do not hold in stock and we do not operate negative balances for inventory.

    7 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Appreciate your interest in raising your idea. Being open this isn't something we have plans for right now. There are some industries where it is common to quote for stock that is yet to be purchased, without having to purchase he inventory in advance. 

    We'll continue to monitor the idea here, but want to be upfront that there are no plans to change this in the near term. 

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