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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1010 results found

  1. It would be great if there was a function to add a template including a business logo for the monthly subcontractor CIS payment certificates - like the invoicing templates.

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  2. We are a professional services company and use the quote feature to outline our objectives, scope of work and deliverables for a potential new project. As such, we use the summary window to enter all this information.

    It would be very useful for us to be able to resize the summary window to view a larger portion of the text. Some of our descriptions can run to several paragraphs and as such, the ability to review more text would be incredibly useful.

    I hope this can be implemented with some simple coding.

    Thank you.

    9 votes

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     ·  5 comments  ·  Quoting  ·  Admin →
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  3. The ability to distinguish between invoices by reference and invoice number rather than client name which could be 100 different invoices under the same name.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  4. I need 'Invoice Value Discounting' where we provide a discount on nett price and a different percentage is applied dependant on the net amount. For example 5% applied on invoice of 250, 7.5% over 500, 10% over 750, etc. You would set these up in a table and you can decide which clients have IVDs

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  5. Hi,
    I have seen several posts about the Account Number not being searchable/usable within the system or via exports. Contacts' names can vary easily from the different systems used by a company and even between departments: ABCco , ABC Company Ltd, ABC Ltd... - the account number can solve these format issues.
    In my case i need to export invoices in csv to be then imported in another system, also the invoice standard template has this field (to be ticked or not) it does not get exported which is rather peculiar; that obliges our finance to maintain a mapping file…

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    If I understand correctly, you're asking to export the contact account number when exporting invoices from your organisation, Christophe? 

    If so we don't have any direct plans for developing this at this stage. I'll change the title of your idea here slightly and we can get a sense of the interest from the community of this, here. 

  6. It would be great if Xero could automatically attach the remittance advice to each invoice after making a batch payment?
    This would save time when we get queries from suppliers as to the status of their payments, rather than searching for the batch remitttance and emailing it to the supplier again, it can be easily found as it will be attached to the paid invoice.

    9 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. Provide functionality in Xero to add attachments to a group invoice.

    Annually when we issue membership
    subscriptions there are a number of attachments that need to be included with the invoice, this is currently a manual process. Adding the sane attachments to over 80 invoices is time consuming and tedious.

    Given Xero has this functionality already, it should be expanded to include the functionality of adding attachments when creating an invoice o a contact group.

    9 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, everyone. While we've recently released contact group invoicing with new invoicing, the ability to attach and send an attachment has not changed for the time being.

    Contact Group invoicing will only create draft invoices for the contacts within that group, so you'll need to attach any documents to the individual invoices that are created and select to include these with the invoice when sending.

    We'll continue to review this idea as a future enhancement, and I'll let you know if there are any changes planned, here.

  8. Here's a copy of my note to Xero Support & their response below:

    Hi,
    I prefer to check 'include in emails' for all contacts in an organisation, as the quote & invoice recipient/s often vary & I find it simpler to delete unnecessary recipients from the list on each quote or invoice than to add them. I've only just accidentally realised (after years of use) that invoice reminders go out to every email address in an organisation that is 'included in emails' & not just the email recipient/s of the original invoice - I've been unintentionally sending reminders to multiple…

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  9. We use the app to add a photo to an invoice. It would be great to be able to add a photo to a credit note too.

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for raising the idea, team. 

    Right now, we don't have plans for developing the ability to edit Credit Notes within the mobile Accounting app which is where functions like adding files would come in, too. 

    It's good to begin tracking the interest of this here, but want to be upfront with this atm. 

  10. Please look at amending the template for customer statements. Its terribly presented at the moment with overpayments being recognised under the invoiced amount section as a negative and balances not cumulating at the end

    9 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi Neilin, I know you've mentioned customising the template, however from the sounds you'd like to change the behaviour of how items within a customer statement is represented?

    If so it'd be good to understand more of the reason of why you're wanting to show overpayments as a positive? 

    If a customer has paid more than expected amount this amount is then a credit on their record and in turn draws down the total amount owed. 

    Alternatively you may want to be looking at recording as a prepayment? 

  11. I would like to have clients phone numbers included when saving a CSV Export of Invoices. This feature is unavailable, though all other client data such as name, address and email gets exported.

    I need to be able to track my clients 6 monthly and 12 monthly and send them SMS and this is the easiest way to access invoice dates and client data in a CSV file.

    I find it very strange the phone data column was not included and hasn't been requested until now.

    9 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  12. When sending a quotation it would be really helpful if the system did not allow the quote to exceed the number of items held in inventory in the same way as invoicing does. There is little point in quoting for items that we do not hold in stock and we do not operate negative balances for inventory.

    9 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Appreciate your interest in raising your idea. Being open this isn't something we have plans for right now. There are some industries where it is common to quote for stock that is yet to be purchased, without having to purchase he inventory in advance. 

    We'll continue to monitor the idea here, but want to be upfront that there are no plans to change this in the near term. 

  13. 9 votes

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  14. Ability to share a link to share Xero to Xero key

    9 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  15. Ability to update the date of quote when it’s revised. So the date doesn’t automatically changed by the system.

    Purpose: To save users time from changing the date when it’s automatically changed by the system.

    9 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  16. The existing CN is being phased out in favour of a new-format CN (now in 2026). It is less user friendly than the old one; there are 2 options to create them as follows.

    1. Using Create & Apply Credit from an invoice automatically applies the full amount without giving you a chance to edit first, requiring you to then un-allocate, edit, and re-allocate.

    2. Creating a blank credit note from the Sales Overview means manually copying line items from the invoice, which is cumbersome with room for manual errors..

    I'd like to create a CN off an invoice, and edit it…

    8 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback on the new credit notes experience here, Zoltan. Can see how this would be useful when you need to make a few changes to the credit note that's related to a specific invoice.

    While we don't have immediate changes for this planned we'll start tracking the interest here and can keep yu updated if there's anything in the works.

  17. We have a customer that is billed for direct expenses incurred for travel to their site.

    We code the sale to offset the expense, but the tax code doesn't use the default as set against the customer (zero rated income), instead, because we have selected an expense account, it uses the expense account tax rate (zero rated expense, or 20% VAT on expense).

    Left as it is, it is in the wrong box on the VAT return (our external accountants have picked this up recently).

    The only way to correct this at the moment is by using 'find and recode'…

    8 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for taking the time to share this.

    We understand you’re looking for customer tax settings to take priority over account defaults when creating invoice lines, so tax treatment is applied more consistently.

    Having the right tax option as a default could help reduce manual checks and make invoicing easier when managing customers with different tax requirements.

    We’ll continue to track feedback and interest from the community for this idea.


  18. Add a field for the date the customer requires delivery. I currently use the expiry date, but if I mark the quote as accepted this date disappears.

    This date is crucial for forecasting.

    8 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi Catrina , thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. We'll monitor this space for more traction in the meantime. Cheers

  19. Advance Template. Allow custom fields for advance templates (For all forms). like custom field 1, custom field 2 and custom field 3. So that we can add fields like salesperson name, contacts, terms, etc.

    8 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Choonke thanks for raising this here. We understand the need for having Sales person's fields both on the invoice itself as well as the custom template. We have opened this idea up for the community so they can add their votes and comments on this idea. In the meantime, we'll monitor this space for more traction.

  20. When two users open the same invoice draft on different devices and make changes simultaneously, only the changes made by the last person to save and close the invoice are retained, resulting in earlier changes being overwritten.

    It would be very helpful if Xero could restrict invoice drafts to be opened by only one user at a time, or provide a warning/lock to prevent simultaneous editing and accidental data loss.

    8 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Malki! Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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