Enter your idea

It would be preferable if it could be fully automated - that any payment receipt clocked in via bank feeds etc would automatically send a customer payment receipt, via an option in settings (on/off).

I imagine though that this might require much larger and more fundamental coding and programming changes - but at least the tick box options should be created, per my last post.

Whereas I appreciate that Xero must receive hundreds ideas every year for upgrades and they have to be balanced for functionality against user needs as one upgrade might compromise a different area. Eg a new interface would enhance some features but others may prefer the old way.

However, in this case, it would be simply adding in a tick box from the invoices paid screen and an option to tick whichever you wanted on bulk and then to be able to select send the receipts all at once.

It seems so simple, it feels derisory that Xero is not adding in this, so very very simple feature and ignoring a request from many users that goes back many years and would so simply enhance the life and user experience and save time from so many users (and turn us all into your greatest fans).

Can we at least have the courtesy of a reply and reason why this is not being considered and implemented??

Perhaps we all just move to QuickBooks or Zoho, this feature is available on these software platforms. Xero had a massive update last year and yet such seeming simple requests were not on the agenda??

Hi - I would like to ask if this a feature Xero could add asap. I run a childcare business with over 150 participants and all the parents need payment receipts to be able to claim back from Universal Credits. It is very time sensitive and the payment receipts need to be emailed immediately and is a very time consuming job.

Pls can you keep me updated to if/when this feature will be included in Xero. It is really very important to me!

Could this be made as an option? Obviously not all customers will need to use it but that it should be available if required. What woul dbe a reason for not including it in Xero?

I have been made aware that other financial programs do offer it. I have a colleague using Freeagent and I attach a couple of screenshots where yu can see the option to enable automted Thank you notes to costomers upon payment receipt.

Noooo. Please reconsider. Individually sending receipts is such a time waster when you need to send 100+ per week

I am a contractor and this feature would save me hours and hours after I finish a custom house.

Without it, I need to somehow open every transaction, hundreds, and open the receipt upload, screenshot it, and drag into a folder.

Instead of just saying you dont have any plans, why dont you tell us why? Your stance is very difficult to understand. This has been requested for 5+ years and may users want it. Why would you NOT do it? It makes perfect sense. Current workflow is basic and time consuming. Xero is meant to be market leader?? This is 2026 - get your finger out and do it. Should be easy to send mass receipts simultaneously and / or flag an invoice to receive automatic receipt.

This is critical, it is very time consuming to send receipts one by one

I think the alternative suggestion is the best one - just make it possible to send receipt automatically whenever an invoice is paid.

@NZOIA I found it better to not include the PDF, just the message saying:

Hi,

Thank you for your payment of invoice [Invoice Number] for $[Invoice Total].

The amount outstanding of $[Amount Due].

If you have any questions, please let us know.

The function would be really useful. At the moment our work around is sending out bulk from Invoices, but the PDF file says INVOICE rather than RECEIPT which is misleading for some and they accidently pay it again.

As someone who writes code, I simply can't understand why this would be so difficult for Xero's development team to implement. This, along with many other user suggestions seems to fall on deaf ears.

The feature is ALMOST available, for example: opening the Statements screen, there could be a dropdown for receipts and a date column or filter, to choose payments received on X date or date range. The other example is the Business, Invoices, Paid screen. Sorted by latest paid date, tick the customers you want to issue a paid receipt to, click email (or print) and send the payment receipt, instead of an invoice. The alternative is to send an activity statement, but this layout isnt as user friendly for the receiver/customer as a payment receipt is, in my opinion.

Apparently this has been talked about since 2020 (https://central.xero.com/s/question/0D53m00005kdrYoCAI/bulk-receipt-email-from-account-transaction-list) but still no solution.

After asking Support for help, I was sent the url to this link. So it seems like if you're struggling with this issue, the best Xero can do is emotional support. Not actual solutions.

Anyway, my workaround, which is pretty terrible, but the best I can do, is to churn out a list of all the invoices paid on a certain date, then mass send an 'invoice' email, but thanking them for their payment, and updating them on the total outstanding (which should be $0).

Need this to process multiple donations. It's painful to process receipts individually. Would love an option to send receipt automatically upon payment received.

Please implement this feature ASAP as it is critical for me to send receipts soon after reconciliation.

I really need this feature. We need it to send litvreceipts for donations received at the bank. Please inplement quickly

I would like to be able to send receipts in bulk to my customers after payments have been reconciled.

So once an invoice and the payment has been reconciled and the invoice is now labelled as paid I would like to be able to select multiple paid invoices and select an option to send a receipt for that invoice with via email to my customer to acknowledge the payment for their records.

Currently I have to go into each invoice go through multiple screens and then eventually I can send the receipt.