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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Hi,

    You can only create credit notes to Invoices or Bills if these aren't marked as paid on Xero, or by creating them as new items from contacts or using upload via Hubdoc.

    I think it would be beneficial to allow the creation of credit notes from bills or invoices that are already paid. Very often, there is a requirement for a credit note to be created when the bill/invoice is already paid. Adding the feature to allow creating credit notes based on the information already recorded on paid bills/invoices would save a lot of time in dealing with creating…

    122 votes

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    25 comments  ·  Invoicing  ·  Admin →
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    Thanks for everyone’s feedback and detail on how important this feature is for your businesses.

    To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.

    We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.

    To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea

  2. Automated File attachments for repeating invoices.

    Is it possible to add a feature where attachment placeholders can be saved with a repeating invoice.? So that attachments can be bulk uploaded at some future time and they are included in the draft invoice using file name matching. "[contactname][year][month].csv" for example. Even better if this could done with all the attachments extracted from a single uploaded monthly zip file. The zip file could also perhaps contain a txt file with a simple filename to invoice matching array for a more flexible approach. I know that adding attachments is easy via…

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  3. It would be great to send an invoice to a client to be signed electronically, and on signing, the signed invoice is automatically attached to the invoice in Xero.

    64 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  4. Invoice amount and invoice number pre-filled after customer scan Paynow QR code. Increases accuracy and efficiency during bank reconciliation

    25 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Hi team, as you may have seen in our Xero news, we've been making a lot of improvements in the payments space. While not a direct solution to what you’re asking here, we're beginning to roll out a Tap to Pay experience powered by Stripe in the US. This payment method is already available in AU and the UK, and makes it even easier for your customers to pay you in person, using just your mobile phone and the Xero Accounting App - no extra hardware needed. When these payments come into your Stripe bank account in Xero you'll have all the information for easy reconciliations. We will also be launching Tap to Pay in NZ and Canada after the US.

  5. The ability to add the clients credit limit that they have been approved for, as well as how much of the credit limit that they have used on the invoice email template as well as the statement email template. See attachment for example.

    18 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  6. In the Classic Invoice you can select an overhead or expense as the account to raise an invoice against. This is useful where you are incurring costs that will be charged out at a later date. In the new Invoice version you cannot do that.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Having the ability to invoice a percentage of each task in a project.
    Our company invoices as a job progresses e.g 20% of one task is completed the first month, and then 50% has been completed the following month.
    At this stage, I am only able to apply a 'discount' to alter the amount invoiced (while still maintaining the full contract amount on the invoice as a reference to clients). When doing this, it also marks that task as invoiced and I am unable to further invoice. The only alternative to this, is invoicing for a project amount and still…

    23 votes

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    6 comments  ·  Invoicing  ·  Admin →
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  8. Archive invoices that are not paid on time, to avoid depleting stock levels and to still keep a record of what was sent.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  9. Please can the hyperlinks to Credit Notes appear on the statements of customer accounts? We have so many queries to send credit notes after statements are sent out because there is no hyperlink to it on the statement, time consuming and unnecessary.

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  10. in Recurring invoices, placeholders are essential to accurate and meaningful descriptions. Placeholders seem to currently only offer Week, Month & Year but not ‘Day’ or [DATE] or [TODAY]. (with the usual +/- feature). This would be hugely helpful for recurring daily or weekly invoices or for communicating a relevant billing period on a Monthly invoice (that differs from calendar months or calendar weeks) without having to manually update the date in description of every Repeated invoice. Currently more work is required and ALL repeating invoices need manual intervention before approval whereas if this could be automated Bills could be automatically…

    182 votes

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     ·  57 comments  ·  Invoicing  ·  Admin →
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  11. Please change the location of the pop up message "default contacts have been applied". When creating a new invoice, the pop up message appears in the bottom left, but I'm trying to look at my contact info and enter data. The pop up box lingers too long and covers the information I need to enter, interfering with the data entry! This is frustrating every time when creating multiple invoices and I have to "x" the pop up message away each time, which then causes extra steps and takes longer. Data entry is all about efficiency and less steps/clicks..you have created…

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  12. Xero and Shopify integration - Currency should not be an issue to connect both apps, foreign currency should be taking into consideration. A company can be having sales in different currency to different country. Xero and shopify please look into this issue to ensure the integration doesnt limit by the based currency for both apps.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    While we don't have any plans for extending our Shopify integration for this atm, we're watching the votes and support for this through the idea here and will share if there are any plans made.

  13. Branding Themes (in Invoice Settings) that are templates for Invoices, Statements, Purchase Orders, Quotes, Remittances, you name it, can only currently be 'deleted' when no longer required (ie, if a staff member resigns). BUT, individual staff themes have generally been attached to a transaction and once that 'theme' is deleted, you lose the history/audit capability. Being able to ARCHIVE instead will maintain the integrity of all the 'theme' template data it was use for.

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. When using the new Avalara auto taxes, the options are now show every line item tax rate, even if it's except. This is not right. Tax Exempt lines should show Exempt, just like they did with the manual tax entry. My clients are confused why every line item shows a rate rate, even if it isn't being taxed. In the business AND accounting world this is not right. Only items that are being taxed should show tax rate.

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  15. The "Planned Dates" feature in Bills to Pay works extremely well. Key element is that you can bulk update dates as required from a multiple selection.

    The "Expected Date" feature has the same potential but also needs to be able to update invoice "Expected Dates" in bulk.

    Invoices cannot be updated in bulk from Short Term Cashflow if a part-payment has been made against that invoice. Also, you can't update invoices Expected dates if they are not due yet.

    53 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we're continuing to keep an eye on the interest this idea's received however at this time want to be upfront that bulk update of Expected dates for invoices isn't on the roadmap.

    Just to highlight for those that have more recently joined in here - You can currently bulk add expected dates to invoices within Short-term cash flows, however as noted here you can't add dates to invoices or bills that are partially paid, have credit notes applied or are dated within a locked period.

    We'll continue to track the interest for this idea and share if there's any change planned.

  16. Send multiple invoices together on one email to the same customer with one 'pay now' button (e.g. for Stripe payment) rather than sending multiple emails which seem like spam to clients !

    54 votes

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    24 comments  ·  Invoicing  ·  Admin →
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    Hi community, there isn't currently the ability to select and choose which invoices you'd like to bundle and send together. However, we recently released the ability to include an online statement link when sending Outstanding statements to your customer which may solve for some of the needs here.

    If you've set up Stripe as a payment service the customer can select and choose which invoices to pay from the online statement - Find out more in Xero Central.

  17. It would be great to be able to attached documents to statements like we do with invoices/quotes. ie a general company letter, holiday notifications etc. instead of sending the client 2 emails.
    I have an urgent document that need to go out with this months statements.
    Thank you

    20 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  18. Please add customer email and customer phone to the Standard Xero Invoice Template Packing Slip. It can just go below the main address.

    Thank you

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  19. It would be useful if copies of invoice reminders could be sent to myself, so we have evidence of the detail of the reminder that was sent.

    Also, if invoice reminders get a reply, such as the person no longer works at a company, if would be helpful if those responses could be directed to my email. Also would be useful if we could get Read receipts on them.

    62 votes

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    17 comments  ·  Invoicing  ·  Admin →
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    Thank you for engaging with us about how we could develop Invoice reminders so you can get more out of using this feature.

    We've begun some research to help develop the future of Invoice reminders. I'd like to share this form where you can sign up to be a part of this.

    Our team may reach out for input in surveys or direct interviews throughout the research, and you feedback would be very valuable in this.

  20. To allow default settings for individual invoice templates. For example rather than set a default due date or currency for ALL invoices, allow individual invoice templates to be set there own due date timeframes , ie 7 days or immediate payment terms and also the same for currency.

    The more standardised we can make our templates, the less likelihood of user error.

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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