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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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899 results found

  1. It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

    246 votes

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    88 comments  ·  Invoicing  ·  Admin →
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    Hi community, thanks for sharing the challenges you face around deleting invoices.

    Right now in Xero, invoices with a Draft status can be deleted in bulk from the list view - simply select the invoices and you’ll see an option to Delete at the top of the list.

    We understand that for many in the thread here you’re referring to the ability to bulk remove invoices that have an approved status(bulk void) and I have just updated the title of this idea to better reflect this.

    This isn’t a feature we have planned at this stage, but maybe something we explore longer term as a possible enhancement to the list view. For the time being, while not within the product for those with more technical resources there’s capability via our API that you may like to consider.

  2. When a statement is sent to customers it would be great if there was a tick or "sent" next to the customer details in the statements section. At the moment i tick the "send me a copy" box. But i am always having to go back to my emails to check or manually writing down who has been sent statements.

    18 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  3. Ability to have the invoice description on statements sent to customers.

    66 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here. 

    We'll continue to consider this and other ideas for customer statements as the platform evolves. 

    Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time. 

  4. Seems a lapse in the system that you cannot send invoice reminders for over 60 days + for outstanding invoices
    We have clients that still owe us money after 60 days and we have to manually review and resend, rather than the system just picking up that any invoice is outstanding / overdue and sending a reminder automatically
    Would be nice if the system could just send an invoice reminder to any overdue invoice.

    15 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  5. Repeating invoices do not have a preview or print to pdf option so that I can make sure my invoices look correct. Please add

    12 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  6. Please Please put the option to see what branding theme is on the invoice on the DRAFT invoice page -- If you have 50 invoices in a batch with different themes its a nightmare. And then also Step 2 - PLEASE link the email template automatically to the branding theme. It would make our lives much simpler. We process many invoices in batches with two different themes. Not having the ability to even see the branding on the draft page is crazy. How hard can it be to put that field up as a display item - You have others…

    11 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  7. It would be helpful to assign an account to an email sent to Xero containing a receipt (similar to how this is possible in the mobile app).

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  8. The latest glitch is that while using the edit function, something triggers the new invoicing to think that an amount has been added to a quantity or price box in one of the lines, presumably one that is being used as just a text line, and there is no way of knowing which box has been triggered so that you might know what you need to clear as nothing is flagged by the software. This also highlights that you don't have a cancel button making it harder to discard all those edits you have wasted entering making it harder to…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Paul, appreciate your feedback on the new invoicing experience. We're continuing to develop this for all customers so your inputs are valuable. 

    With your first point around the description only line - my recent update on the related idea here may explain the behaviour you're noticing. If you're selecting a saved item to enter description only lines there is a change to how this works between the old and new version and it's not possible to use items as description only atm. We're monitoring this so please do add your vote to the idea there is you feel this applies to your situation. 

    It's best for us to keep one idea per thread so I'll adjust the title of your post here to match your second point on the colouring of the menu button and we can get a gauge of the interest around this too. 

  9. The option to manually or automatically create an overdue statement for late paying customers

    325 votes

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    52 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

  10. Currently, in the Automatic Sequencing setting, the invoice & credit note share the same number sequence. However, for tracking purpose, we prefer to have a separate number sequence for credit notes. Therefore, would like to request an additional 'Next Number' field for credit note, which can come with an option to share or not to share the number sequence with invoice.

    36 votes

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    9 comments  ·  Invoicing  ·  Admin →
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  11. Why are the attach file buttons in the opposite order in New Invoice from the likes of Bills and everything else?

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for also sharing screenshots, Moyra. Appreciate wanting consistency in actions across Xero like this. New invoicing is built on updated technology, bills and other pages you see across Xero with the image in your first screenshot are yet to under go this update, however as we get to them they will adopt the same similar components and layouts that you see in new invoicing today. So while I'll move your idea here to not planned as we will not be updating the buttons in new invoicing, you can expect to see this same layout in other places across Xero overtime. 

  12. I would love if when we merged Invoices into 1 from drafts it doesn't leave the draft that I need to manually go back and delete. This can cause double ups of Invoicing.

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  13. Batch Deposits: allow adding over-payments and pre-payments to a batch deposit from the Invoice > Awaiting Payments tab.

    Currently a bank deposit that includes over-payments or pre-payments will not match recorded batch deposits because over-payments and pre-payments cannot be added to batch deposits. This causes a lot of wasted time communicating with client accounting staff to understand how to reconcile the variances.

    54 votes

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     ·  15 comments  ·  Invoicing  ·  Admin →
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  14. To receive a notification when customer has opened or read quote or invoice. That way you know they have been received and there is less emphasis on following up.

    43 votes

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     ·  20 comments  ·  Invoicing  ·  Admin →
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  15. Ability to default a customer for sending via e-invoicing

    70 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  16. Ability to add bigger better quality logo's at the top of the body of invoices sent as emails.

    132 px x 37 px ends up so tiny and always blury (I have tried all formats but some sort of extra compression is going on in the backend. Don't look so good for us graphic designers ;-)

    ps: screen shot attached so you can see where I mean, designscope logo always blury :-(

    61 votes

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    17 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest in being able to display logos as you need. There are a few different situations mentioned in feedback here and we want to explain and help clarify how logos are shown when using Xero. 

    The first is how your organisations logo is shown within the invoice email sent to your customer. This is taken from the organisation settings page. There was a period that impacted some customers where the logo quality was being reduced when sending with new invoicing. Taking on board feedback our team implemented a change in new invoicing so this should now be appearing correctly - If you’re finding your logo quality is not showing correctly in the invoice email please do raise a case with our team and they can investigate more on this with you individually. 

    The second place the logo is shown is on the PDF of

  17. Ability to upload changes to existing invoices via csv.

    Currently - When uploading a list of invoices that already exist, Xero will not allow the upload to continue. This feature would mean, that for any invoice that exists already, Xero would prompt the user whether they would like to update changes for existing invoices or not.

    Purpose example - For invoices that need to have changes applied, for example amending the due date to an agreed revised payment due date. This change would enable the user to bulk update instead of needing to open each invoice manually and edit each…

    92 votes

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     ·  21 comments  ·  Invoicing  ·  Admin →
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  18. I would like for there to be the option to add a minus figure into a sales invoice in the Xero App - the same as the browser version.

    27 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  19. QR Code on Invoice that goes to same web location as the 'View your Bill Online' link on Invoices.

    Currently, a Xero Invoice can have a link displayed for easy/direct payment by customer.

    I would like to see the option to include a QR Code, embeded within the EMAIL sent to customers, and on the PDF attached to the Email, that translates to the same link, allowing for easy payment of printed invoices at time of delivery.

    Great for 1st time customers, Pay on Delivery or COD customers.

    13 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  20. Discounts - the ability for the discounts in sales to be allocated to an expense account rather than distorting sales figures. At the moment each line item has the cost of the item then applies say 10% discount equals net which then is allocated to the sales account. I would like the option to allocate discounts to an expense called discounts given so that we can track and show the correct sales figures. By distorting sales figures you could be affecting calculations like WET. other programs allows you to setup discounts given & taken and freight even.

    28 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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