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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1014 results found

  1. The repeating invoices that go to draft should have an option of saving for the next repeating invoice for that client. If you dont edit the invoice before it goes to draft eg: to increase an annual charge, then it does not save for the next time that repeating invoice comes up. Either that or give an option for a repeating invoice that has been delited to repeat again.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  2. There is a difference between the functionality of new quote page and the old one.

    On the old quote page, when a new contact was entered and the quote was saved, you could then click directly on the contact field which was linked to the contact page. This allowed you to quickly add additional info (email address, phone number, etc). This made emailing the quote quick and easy.

    On the new form, after you save the quote the contact name remains in edit mode.... so you cannot click on it to get to the contact page. There is no link…

    51 votes

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    24 comments  ·  Quoting  ·  Admin →
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  3. It would be super useful to add the xero organisation name to the subject line of emails sent from recipients of online invoices so firms with multiple xero organisations can see straight away, which xero organisation the contact belongs too, when they submit an email query via their online invoice link.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. Would like to be able to enforce Stripe Autopay instead of this being optional.

    9 votes

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  5. Currently eInvoicing attaches the user's email address to an eInvoice. So that we can centralise how we track our invoicing, we would like to change this to our generic email address xyz@entity rather than name@entity. It would be great if there was a drop down button added to eInvoicing to make this change.

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  6. Ability to tick/select invoices over multiple pages.

    Purpose: To save users time when they’re doing batch deposits.

    101 votes

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    23 comments  ·  Invoicing  ·  Admin →
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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

  7. Ability to have an alert in Xero when a Quote has been accepted

    15 votes

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     ·  3 comments  ·  Quoting  ·  Admin →
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  8. It would be ideal to have the option to add Wise as a card payment provider for invoices (instead of Stripe). Wise are now offering cheaper rates than Stripe and this would be a good option for some of our clients who pay our invoices by credit or debit card.

    4 votes

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    Hey community, thanks for your continued interest in this idea.

    From the 4th September, we removed the option to add Pay with Wise to your Xero subscription for new sign ups, and we made the decision to completely remove the feature from 26th February 2024.

    Our team is hard at work on an alternative bill payment solution that uses Open banking. 

  9. It would be a time saver if copies of outstanding invoices were attached when emailing customer statements

    44 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

  10. I would appreciate to see when you create a PO that everything from the Invoice gets carried over to PO and then to Bill

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  11. Sometimes clients pays an invoice but then if a refund is issued from that invoice to the same client, in Xero there is no option to add a refund on an invoice, you can only add a payment.
    You can only add a refund on a CN but no always there is a CN available.
    When a company has multiple clients and there is a large movement of funds, refunds and payments it is very difficult to keep track of these and a suspense account has to be used and therefore be reconciled at the end of the year. Is…

    14 votes

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    Hi Sara, along with Credit Notes, there is also facilities for Overpayment and Prepayments. Would these commonly fit the scenarios in which you're describing here where large amounts of funds are transferred and perhaps a business overpays their invoices to the business through which a refund is then issued? 

    Bein quite a tied in feature to the payments model I want to be open that we don't have any immediate plans for changing this or adding a new type of transactions that would directly add refunds to an invoice. 

  12. Just an idea that might help a lot of businesses.
    We generate a lot of invoices over the span of one month, the feature of bank rules are amazing, but ineffective if the payment is a overpayment.

    I would like to have a way for Xero to have a Global setting to auto allocate overpayments to the oldest invoice for customers.

    Currently overpayments will go to the customer account and just lay there until manually allocated to an invoice.

    With bank rules it will automate the process by adding payments as overpayments to the customer account and then auto allocating…

    20 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  13. In due date fields (and why not other fields), allow Excel formulae with invoice fields as variables into the formula to drive the default value. The existing constant value is a valid excel formula so would be backward compatible.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  14. Would it be possible to send a customer receipt to a mobile phone/cell phone?

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Nice to hear your interest in this, Sarah. While we don't have immediate plans for sending invoice receipts to customers via SMS, as you may have heard we've made steps in this space with sending of invoices via SMS now available to AU customers, and in the works for the US - See my update on this idea.

    We're continuing to expand on this feature for the time being but we'll continue to track interest in your idea here and share if there's any plans made. 🙂

  15. Currently, when creating an invoice, the payment terms dropdown gives you the following options:
    - Today
    - 7 days
    - 14 days
    - EOM +1
    - EOM +20
    - end of next month
    I would like to customise this list; the Australian government has recently brought in payment standards of 5 days if sent by e-invoice and 20 days if not, for all invoices sent to all non-corporate Commonwealth entities (including Defence) and neither of those are amongst the standard options. This means that I have to manually change the due date based on the contract for every invoice sent,…

    13 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  16. Could we implement an option to pay an invoice via bank transfer when a customer clicks on the 'pay now' link on an invoice?

    At the moment, most of the connected services are done via card and may have fees included on top of what the customer already has to pay.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  17. It is far more common place and practical to set a give day of the week to send payment batches. I would assume that most businesses are not firing off payments every day of the week for every individual invoice (ie based on x number of days after invoice/bill date).

    That being said, I also believe it is far less common to be offering or to be offered payment terms of old (ie x days after EOM).

    It is and has been common place in our industry for more than 20 years, that suppliers provide payments terms of x days…

    7 votes

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  18. Ability to create Sales Orders as well as Quotes and Invoices to make it easier to see what is on order but not yet completed and invoiced.

    58 votes

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     ·  33 comments  ·  Invoicing  ·  Admin →
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  19. I have a long list of draft invoices, however in the app, I don't know what each one is unless I click on it? Why is the reference not in the heading? This would save a LOT of time for such a small feature.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  20. Add a payment link to quotations so clients can pay on a quotation as well as an invoice.

    Purpose: This would allow clients to pay on the quotation sent.

    34 votes

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     ·  13 comments  ·  Quoting  ·  Admin →
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