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After seeing that your customers have been demanding partial payment abilities and you have basically ignored those pleas for several years, I think it's safe to say we need to search for a new service. You clearly are not interested in providing this feature, and we are tired of having to jump through a thousand hoops just to do what EVERY OTHER program allows. I am determined to be off your service by the end of the year now.

Xero is supposed to make things streamline and easy. A high percentage of our clients take a deposit for their work. The fact the work around is to create 2 invoices (deposit + remainder) for the same job to be paid by stripe, surely makes this a critical feature. Esp when stripe provide this feature so it should be a matter of integration into Xero.

one more related... after the customer partial pay using stripe .. we can edit this invoice?

Being able to pay a deposit on an invoice would be a game changer for us. As deposit payments are essential to our business we are having to use work arounds which are time consuming and open to error. The possibility to split a payment on an invoice with a due date for both would be amazing.

this is defiantly an important must have feature for invoicing and being able to charge a % of total invoice as a start deposit

In a society where cashflow is becoming increasingly tight, it's simply not financially feasible for people in certain trades to start work without a deposit. Speaking for some of our clients, this does feel like it should be a standard feature for a product they are paying a premium for.

Another scenario where part payments are required are when you send an invoice (without allocating credits) and you have some credits on the customer account. There is no way for the customer to pay the balance using online payment methods - they have to do a bank transfer using the amount showing in the top blue bar. One solution is to go through each credit manually one by one and allocate it to the invoice which is a bit tedious if you have a lot!

Xero obviously does not listen or improve based on these post and ideas, as it has been many years asking for this feature. I guess it is time to move to another service everyone.

Our products are custom made overseas. We definitely need this function for our business, as the majority of our customers are required to pay a deposit before we can order the product.

Yes, this feature is very important. I represent both construction clients and motor body repairer clients that works for insurance companies that has to deduct a co-payment (called "excess" in SA) and adding it as a item is not an option for insurances strict invoicing protocol. So the deposit feature can be used for the co-payment received from clients. And the building industries 90% take deposits before starting any job. The bells and whisltes is nice (like the reporting feature) but the deposits must be seen as a basic function and not a nice to have.

Exactly! Xero is a premium service and the fact they are choosing to omit this feature is not acceptable. We are in the construction industry and collect deposits on every job. This feature needs to be implemented or continuing to use Xero doesn't make any sense unfortunately.

It doesn't seem like an advanced feature to add - Xero is a premium service, this should have been sorted already!!!

Xero this has been raised for years and I’m shocked it hasn’t been added yet. Pretty poor form from the Xero crew.

Pretty shocked this doesn't exist and absolutely essential in my line of work and won't be sticking with Xero if it is not possible. Can't think of anyone in construction trades who would not want this

Anyone that contracts with staged payments requires this feature.

Amazing that in 2022 this issue of partial payment/deposits has still not been addressed.

The old board was full of requests for this to be sorted. Nice sidestep Xero. The old board disappears so the problem never existed so you can all start again.

Some transparency about why this is difficult to implement may help us understand your situation Xero.

How is this still not available?

Agree this would be a really beneficial addition. We have had clients ask for this exact option. Instead they have to process many individual invoices to complete what could be a very easy process.

How about the ability for the client to just be able to edit the amount of payment line on the invoices so they can at least make partial payments? Is that feature available or can be implemented?

Both functions should be implemented.
Deposits in invoices, incremental and split payments. The deposit is important before starting the job, but at the end of the job, in recent times, many clients don't have enough money, and they have to be "forced" to pay in instalments to clear the balance

This feature would be incredibly useful. Like others we raise an invoice in full but initially require a 50% deposit. We have to manually type in the invoice body the deposit required and also change the email template to reflect this.