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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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607 results found

  1. Can you implement a notification sent to payroll admin in advance of a team member turning 18, so we can prompt them to set up or choose a superfund to ensure compliance with payday super

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea to notify an employee asking for their superfund details when they turn 18. We can certainly see how this would streamline the process for you.

    Whilst the system won't currently remind your employee, we can suggest a workaround as a reminder ask the employee for this info when they turn 18.

    Here's how:

    For under 18s, leave the superannuation line out of their pay template. When they hit 18, you'll receive an error when attempting to post a pay run stating that there's a missing super line with SGC contribution type from their payslip. This can serve as a reminder to set up or add a SGC line in their pay template.

    Our product team will keep an eye on this idea's progress and we'll update along the way.

  2. Ability to set a specific account for Salary Sacrifice amounts to go into instead of a default gross wages account.

    5 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi Gemma, we took a closer look at your idea and can see we misunderstood your idea, our sincere apology for the mistake.

    We've now updated your idea to Gaining Support so that the community can show their support for it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Can we right align the column of numbers for super amounts in the new superannuation page, so that the decimal points of the dollar amounts are in a line?

    (As it is, the white space between lines and between columns means I have to use a ruler to see how much was paid on what day without my eyes skipping to another line, unless I zoom out to 80% and make the window take up a third of my monitor, but that bad UI design choice is consistent across all the new stuff, whereas the left alignment of a column…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. When editing or approving timesheets there is an option on the right hand side of the timesheet line to delete. This is presented as a trash icon. when you press this for a particular week, it then subsequently deletes this line if all other weeks within the payroll period with no warning. Could you implement a simple warning message for a user to click ok advising them that this action will result on deleting that particular line for all weeks of the pay period. Screenshot attached.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, I understand you would like to see a "are you sure" type message before deleting a timesheet line.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Salary sacrifice pension when set up as the default pension scheme, enrols employees with a pension deduction item "Pension provider (NPA)"

    Salary sacrifice and Net pay arrangements are entirely different and should not be confused.

    Xero support have repeatedly told me it is an NPA so nothing needs to change but this is incorrect.

    Would it really be too difficult to have it say (SS)?

    It has caused huge upset and confusion among a few of my clients who have made a full move to salary sacrifice and there is no explanation from Xero, it is just wrong.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. This was originally raised in 2022. The request hasn't been acted on yet. The 2022 request is being closed due to lack of support.

    However, the lack of support is likely to be an indication that current Xero Partners aren't using XPM for recording time, and/or aren't using Xero Payroll. XPM improvements over the past 18 months show that they are investing in that product. Xero Payroll has also been significantly improved in the last 18 month. If Xero wants it's Partners to go full Xero and by extension encourage our clients to go full Xero, then they have to…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your suggestion about syncing XPM timesheets with Payroll, Rebecca. We see how this could add value and reduce manual work.


    Atm, this isn’t on our roadmap, however we'll continue to keep a watch on the support this idea receives.


    We appreciate your feedback and involvement in the Xero community. If the status of this idea changes, we’ll update you here.

  7. Would be good if an Employer could add/send a personal welcome/info note when sending a Xero Onboarding invite request via email to a Contractor or PAYG Employee

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Natasha, thanks for sharing your idea. Employee onboarding is something we're working on, so we'll update this idea to graining support to see what input the community bring.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can comment to share additional detail about how your idea could improve their experience with Xero.

  8. Feature Request: Streamlined User Re-invitation & Access Request Process for Organisations. To the Xero Product Team,

    Firstly, thank you for continuously developing a fantastic platform. We rely on Xero daily for our core business operations.

    We are writing to highlight a significant administrative challenge we face and to propose a feature that would drastically improve efficiency for organisations with a large number of employees, such as ours with 200 staff.

    1. The Problem: Inefficient Invite Management & Access Issues

    Currently, we experience a high volume of access-related issues that are incredibly time-consuming to resolve manually. We estimate receiving ~50 requests per…

    8 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. It would be useful for child support deductions to be able when we get the letter saying "this much from this date to that date and this much from that date going forward" to be able to put both those things in at the same time rather than relying on all-too-fallible humans to remember to go in and change the amounts on a particular date.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Tronc pay item to be set up as PAYE applied only. Currently there are 2 options but one has PAYE and pension applied, the other has PAYE, NI and pension applied.
    The standard Tronc set up is PAYE only, yet there is not pay item for this.

    11 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hey Kayleigh, thanks for raising this idea with us! We appreciate that you've found an opportunity to improve our default Tronc pay items.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. The character limit for the "Individual message for [employeefirstname]" input box on the payrun appears to be 300 characters. Please remove that limit so that I can list the titles of the jobs that the employee is being paid for at the rates shown in the Earning Rates section.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Timesheets - In the old timesheet menu we were able to select which payroll the timesheets related to so I could ensure all timesheets have been completed and see who had not even created a timesheet yet. I have been unable to do this in the new experience. Is this something that will be brought in the filter option please.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Samantha. Thanks for letting us know the features of Xero that matter most for you.

    We can see how gaining an overview of the timesheets completed and not completed can streamline payroll processes, so have moved your idea to Gaining Support. It's now up to the community to get behind it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. I appreciate that the "Assign to customer" option is useful, but I do not want all of our field staff who use Expenses seeing our customer list. Surely this option can be removed for "Expenses Submitter" roles (but kept on for "Approvers" and "Admin")?

    4 votes

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    Hi Dan, thanks for sharing your idea about how you'd like expenses submitters to not see customers in the Contacts list.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes too!

  14. I am looking to change the automatic text that is contained in the emails that my employees receive when their Payroll Admin approves their leave. Is there a way to access the template for these emails like there is for invoicing and purchase orders?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Stephen, we appreciate you reaching out to share your idea, and letting us know that the ability to send a personalised message to your employees when approving leave is something you'd like to see.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. I would like to be able to allocate a team tracking category to each employee on our payroll, this way when the payroll journal pulls through, each employees salary, Er NI, pension costs and any benefits will automatically be allocated to their team.

    I do quarterly reporting for our client and as it currently is, each quarter I will have to manual journal all the above accounts from an unassigned 'team', back into the same account but allocated to their correct team. I will have to work out the amounts to credit out looking at the detailed report and manually…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea to have group tracking apply to liabilities such as NI, PAYE and pension contributions.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  16. the current opening balance figure are only taxable pay , i need gross pay. My client has salary sacrifice and the taxable pay is less than gross so on the payslip the YTD gross is wrong. its shows the YTD figure less the deduction.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Julia, thanks for sharing your idea about having non-taxable figures entered on the opening balances so that YTD figures reflect accurately on payslips.

    From an HMRC compliance standpoint, Xero does calculate the correct tax because it captures the accurate "Taxable Pay" opening balance. However, we completely understand how the lack of a "Total Gross" field can cause confusing presentation issues on payslips after a mid-year migration.

    We've reviewed your idea, and now it's up to the community to get behind and support it! Make sure to share this with colleagues who would benefit from this change so they can add their vote, too.

  17. Have the option to select what all-purpose allowances are included in the final termination pay rate. This will ensure the correct leave loading is calculated on the full pay rate on the final termination payout.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea. While allowances don't currently contribute to the final pay, you can manually adjust the rate on the payslip.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. Invoices submitted by contractors - Xero should have a tick box where we can tick 'I need to pay super on this invoice' and it tracks and records contractor super owing.

    64 votes

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    31 comments  ·  Payroll  ·  Admin →
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    It's been a while since we've provided you with an update about this idea, so wanted to touch base.

    We've reviewed your comments and can see the that this idea has been steadily gaining support.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. We use the description field to identify when staff use different types of leave that reduce the PL balance, but require tracking - Moving Days, Wellbeing Days, Special Leave etc. Being able to include these descriptions in the Leave Request report enables us to keep track more efficiently.

    3 votes

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    1 comment  ·  Employees  ·  Admin →
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  20. A Planner with a visual representation of staff approved leave (with an option to note who is covering that leave) would be super helpful. We're trying to do this with with spreadsheets and it's diabolical - but the info is all there in Xero - seeing it in a planner would be AMAZING!
    It would also assist with seeing overlaps to better manage additional requests for leave before approving them.

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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