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Payroll & expenses

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Payroll & expenses

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  1. When you change an employees address on xero, it changes the address on all previous payslips to the new address it should be the address the employee was living at when the payslip was sent

    42 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. When running reports to review Staff costs & looking into account transactions, Payroll journals provide descriptions that don't give correct/clear context. For example, under Employers Pension Contributions, the description provided is "Benefits" rather than Employers Pension Contributions. Or under Employment Costs it just says Earnings rather than "Gross Earnings". A final example was when an employee took unpaid leave, however the only description provided was "Deductions". This does not reflect clear context. It would be helpful if Xero had the means to be able to customise these descriptions or maybe have the option to ask Payroll/Reports to mirror the descriptions…

    16 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sophie ✨, thanks for your feedback on this idea. We're well aware how the generic descriptions in pay run journals can be confusing when they don't align with your specific payroll settings. We understand that you've been using workarounds like exporting reports to Excel and manually editing them to get the detail you need. While this can help in the short term, we recognize it is a time-consuming process that shouldn't be necessary.We've shared your valuable feedback with our product team. As with all new features, we have to balance this against other development priorities. We can't promise a specific timeline, but the more support an idea gets, the higher it climbs on our list. Please continue to vote and comment on this and similar ideas to show your support. We'll be sure to provide another update when we can✨

  3. 1 vote

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    Hi Martin, thanks for sharing this feedback. We understand how having the bank balance visible when selecting a payment account could make payment processing more straightforward.

    We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and share how this would help your process.

  4. For a new starter, if "This is their first job since the start of the tax year" has been selected (A), then any tax and pay figures in the YTD fields should be ignored as they could have been entered for a P45 given for a previous tax year.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Good to hear your feedback to our last update. Monica and we can re-open your idea to get a sense of interest from the wider community, however want to be open that this isn't something we have direct plans of atm.

    Just to re-iterate for others coming across this post - For new employee's, if this is their first job since the start of the tax year, you should not enter a P45 or any opening balances in their employee record. Leaving these sections blank ensures the system calculates their tax correctly based on their current circumstances.

  5. Make the New Layout as Efficient/Productive as the Classic Layout. It takes too many mouse clicks to set up the timesheets, compared to the Classic Layout:
    1) The Classic Layout had "weeks" for the employer to choose. It didn't require you to click the starting date & the finish date. Can the New Layout have the most recent unpaid week already present, so that the employer/manager can immediately input the hours for each day?
    2) The Classic Layout allowed me to click each employee & immediately input their hours. The New Layout does not. This wastes time & makes me…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Junn Thanks for sharing your feedback about what you enjoyed in the old timesheet layout.

    We don't accept ideas for removing or reverting to a previous experience as this forum is specifically for new ideas.

    However we appreciate the points you've raised about productivity gains that you'd love to see in the new experience, so we have moved this to gaining support.

    Now it's up to the community to get behind and support it. This helps our product team know what matters most to you all.

  6. Salary sacrifice pension when set up as the default pension scheme, enrols employees with a pension deduction item "Pension provider (NPA)"

    Salary sacrifice and Net pay arrangements are entirely different and should not be confused.

    Xero support have repeatedly told me it is an NPA so nothing needs to change but this is incorrect.

    Would it really be too difficult to have it say (SS)?

    It has caused huge upset and confusion among a few of my clients who have made a full move to salary sacrifice and there is no explanation from Xero, it is just wrong.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Would be good if an Employer could add/send a personal welcome/info note when sending a Xero Onboarding invite request via email to a Contractor or PAYG Employee

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Natasha, thanks for sharing your idea. Employee onboarding is something we're working on, so we'll update this idea to graining support to see what input the community bring.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can comment to share additional detail about how your idea could improve their experience with Xero.

  8. The problem:
    Xero Payroll does not currently allow reporting by Tracking Categories (e.g. by location, cost centre, or department). While Tracking can be applied to invoices and expenses, payroll reports (Pay Runs, Pay History, Payroll Activity, etc.) cannot be grouped or filtered in the same way.
    For businesses with multiple locations under a single entity, this means payroll costs cannot be easily allocated to the correct branch. At present, the only workaround is to export payroll reports to Excel and manually tag employees, or rely on journal postings into the P&L.
    What’s already set up
    Employees can already be allocated…

    8 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hey Timothy! It's great to see ideas like this from the community, thank you for posting it. After reviewing your suggestion for filtering payroll reports by tracking category, we've now made it visible so it can gain support from other community members. Community members can now add their votes and comment on how your suggestion would help them. 🙂

  9. Please show Super+Earnings on the payroll screen so I dont have to do the calcualation manually every month for every employee when trying to work out their pay which includes super. it would be a 15 min job to add this to the screen and would be very very helpful. see screen shot

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Entering leave and timesheets need to tie in together. Currently if an employee enters start and finish times on their timesheet it creates four decimal places and when they enter leave for the same day it does not link to the timesheet and the employee enters their leave with two decimal places resulting in the days pay not being the full hours for the day. The reports for timesheets need to default to four decimal places if that is how it is going to be calculated.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. The character limit for the "Individual message for [employeefirstname]" input box on the payrun appears to be 300 characters. Please remove that limit so that I can list the titles of the jobs that the employee is being paid for at the rates shown in the Earning Rates section.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
    How important is this to you?

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. For mileage expenses a way to have a total amount of miles used so that I can track once I reach 10,000 miles and adjust the rate from 45p to 25p. Or have this set to automatically.

    9 votes

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    Thanks for the idea ✨ and for explaining the need to be alerted at a mileage threshold so the rate can be updated. We’ve reviewed this and, at this stage, we’re not planning to progress it. The approach needed here would rely on a GPS component for automated tracking, and this isn’t something we’re exploring right now. In the meantime, you can continue recording mileage manually and adjust the rate when you reach your threshold. We’ll keep monitoring interest in this space, and if our direction changes, we’ll update here. Thanks again for sharing your use case and helping us understand your needs 🙏

  13. Currently, employees cannot add allowances to their timesheet if they are setup as fixed amounts (i.e - nightshift allowance where an employee works at night)

    An employee should have the capability of adding the allowances they are entitled to where appropriate. The approver would then review before approving.

    12 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea Keiran !

    We've reviewed your idea and it's now open for the community to support.

    Encouraging other users to vote and comment on your idea will help it gain traction.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  14. Feature Request: Streamlined User Re-invitation & Access Request Process for Organisations. To the Xero Product Team,

    Firstly, thank you for continuously developing a fantastic platform. We rely on Xero daily for our core business operations.

    We are writing to highlight a significant administrative challenge we face and to propose a feature that would drastically improve efficiency for organisations with a large number of employees, such as ours with 200 staff.

    1. The Problem: Inefficient Invite Management & Access Issues

    Currently, we experience a high volume of access-related issues that are incredibly time-consuming to resolve manually. We estimate receiving ~50 requests per…

    12 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. I am looking to change the automatic text that is contained in the emails that my employees receive when their Payroll Admin approves their leave. Is there a way to access the template for these emails like there is for invoicing and purchase orders?

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Stephen, we appreciate you reaching out to share your idea, and letting us know that the ability to send a personalised message to your employees when approving leave is something you'd like to see.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. Could you look into allowing employee groups to allow the set up different employee group with distinct expense accounts for direct cost based employees versus administrative staff (for example). this provides a better way to categorize and track labor costs as either direct costs or expenses (variable versus fixed)

    8 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. the current opening balance figure are only taxable pay , i need gross pay. My client has salary sacrifice and the taxable pay is less than gross so on the payslip the YTD gross is wrong. its shows the YTD figure less the deduction.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Julia, thanks for sharing your idea about having non-taxable figures entered on the opening balances so that YTD figures reflect accurately on payslips.

    From an HMRC compliance standpoint, Xero does calculate the correct tax because it captures the accurate "Taxable Pay" opening balance. However, we completely understand how the lack of a "Total Gross" field can cause confusing presentation issues on payslips after a mid-year migration.

    We've reviewed your idea, and now it's up to the community to get behind and support it! Make sure to share this with colleagues who would benefit from this change so they can add their vote, too.

  18. This was an with EOFY. Because of Pay Day Super, even if you haven't filed the Pay Run, if the Super is lodged through the Xero super clearing house, the Pay Run cannot be altered. Same applies to a future posted Pay Date with the pay frequency getting out of sync. What should have been in the previous is now in the new FY and can't be rolled back.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for sharing this feedback with us!

    Currently there is a pop-up reminder each time you post a pay run; however, it doesn't explicitly prompt you to check the pay period of the pay run you're posting.

    If you happen to post a pay run with an incorrect period or payment date, you can correct this by creating an unscheduled pay run to reverse the incorrectly posted earnings.

    That being said, we definitely see the value in having a warning trigger if a pay period or payment date is set in the future. To help us gauge demand for this feature, I’m moving this idea to Gaining Support so other community members can vote and share their thoughts as well.

    Thanks again for helping us improve!

  19. Hi,

    Do you have a feature where if employees have 25+ expenses it can still say the value rather than just saying approve 25+ expenses. This would mean manually adding them up to get the total? I know you can see a total on the homepage but not all employees show!

    Thank you!

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Paige, thanks for sharing this suggestion. We understand the request to show a total for expense claims awaiting approval. Having the combined amount visible at a glance could make it easier to review upcoming reimbursements and manage cash flow.

    We’ve updated this idea to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share your use case.

  20. When editing or approving timesheets there is an option on the right hand side of the timesheet line to delete. This is presented as a trash icon. when you press this for a particular week, it then subsequently deletes this line if all other weeks within the payroll period with no warning. Could you implement a simple warning message for a user to click ok advising them that this action will result on deleting that particular line for all weeks of the pay period. Screenshot attached.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, I understand you would like to see a "are you sure" type message before deleting a timesheet line.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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