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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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31 results found

  1. We use reports every day, far more often than analytics. I would prefer Favourite Reports to be above both of the Analytics sections in the Reports menu.

    110 votes

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    2 comments  ·  Navigation  ·  Admin →

    Hi team, we really value your input and sharing back on the new navigation. We'd like to confirm as those in the beta may have already noticed - we have released a change to the order of the Reports menu!

    As raised here we have moved your Favourite reports up and shifted Analytics beneath. Thanks again for your feedback and keep letting us know what else you think good improve things through Product Ideas 😊

  2. It would be useful if a Xero Me App - Approver had the ability to view a break down of the hours an employee works across the week (not just the total hours worked) before approving the timesheet. I see there is a lot of support for adding start & finish times and break times in the Xero Me App and this would be an extension of that.

    29 votes

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    Hello community 😊

    Thanks for sharing this idea. I’ve just updated the title to be AU specific as this feature has been delivered in the AU region! For our NZ voters I’ve split this to a new idea and transferred your votes.

    We added a timesheet setting in Xero Me (AU) that lets employees record start and end times for work and unpaid breaks. With this, Team Manager / Approver roles have the ability to review and approve start, end and break time entered, as well as any notes added by an employee on timesheets within the Xero Me app 🎉 

  3. Expenses search and sort.

    If you only have access as a user and not full access to the accounts, searching past expenses is a painful experience.

    What a painful thing searching for expenses in Xero is.

    Can't filter by date range, or search for a particular description, or search by account. And they're in some unfathomable order which you can't sort by date.

    Suggestions: Sort by date option to help answer questions like 'did I remember to file that expense 3 months ago'

    Filter on date range: 'Show only expenses between January and March last year'.

    Search on description: List…

    17 votes

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    Released! 😁You'll find new Filter and Sort options so you can sort or filter by Purchaser, as well as filter by Account to help you zone into and process ideas more efficiently. Thanks for your contributions in product ideas.

  4. The “Favourite” feature in the Reporting section is excellent, please consider expanding this to other dropdowns or sections across the platform.

    This could help address the long-standing need for sub-menu shortcuts or easier navigation, especially for commonly used tools like Repeating Invoices or the Chart of Accounts.

    Note: historically, I’ve used browser bookmarks as a workaround for this. However, recent updates seem to have made these bookmarks unreliable, some now fail to link correctly, and this issue appears to be getting worse. I fear with this update It may no longer be viable to rely on bookmarks as quick links.

    16 votes

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    0 comments  ·  Navigation  ·  Admin →

    Hi community, thanks for your feedback here! Chart of accounts page is now available within the Accounting menu 😊

    In terms of bookmarks you may have saved, there's a chance with the change some bookmarks may have stopped working - In this scenario you should be able to bookmark the page again and it'll work in the new experience.

  5. Please make it so that the user can begin typing immediately upon pressing the Search Magnifying Glass Icon. The new Search Magnifying Glass Icon button for this prototype needs to be manually clicked on twice before anything can be typed in via keyboard due to the cursor not automatically placing itself inside the search box that pops up. This is bad.

    10 votes

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    0 comments  ·  Navigation  ·  Admin →

    Hi team, as you may have noticed we've made an update within the new navigation, and you'll now find that your cursor will automatically default to the Search field when you click on the magnifying glass icon from the blue navigation menu. 😊

    Thank you for sharing with us on this idea.

  6. I would prefer Projects to remain with its own Menu dropdown on the Homepage, not included under the Sales menu. I like the introduction of the "Expenses to review" and "Recent Invoice payments", but I would prefer to see them as a sub-menu from the Homepage dropdowns, not on the homepage.

    10 votes

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    0 comments  ·  Navigation  ·  Admin →

    We appreciate receiving feedback on how adding Projects to the main navigation would be useful to you.

    As you may have noticed this is something our Product team paid close attention to and you'll find if you use Projects it is now its own menu on the new navigation experience.

    Thanks again for sharing, and keep letting us know what other enhancements could make a difference for you on Xero Product Ideas!

  7. Currently it is not possible for a user with the Invoice Only access to view paid invoices under the contacts tab. It doesn't make a lot of sense that they can view all of the invoices however when in contacts can only view invoices that are unpaid.

    10 votes

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    Sorry for not updating you sooner here, team.  We've just released an update for Invoice Only roles in Contacts. What you can see will now be dependent on the level of access the user has.  

    • Invoice Only Draft will no longer see the I Owe and They Owe columns, 
    • Invoice Only (Sales) will only see They Owe, and 
    • Invoice Only (Purchases) will only see You Owe. 

    This change applies to sorting on the page as well.

    Thanks everyone. 

  8. Ability to export documents that suit the Santander Personal and Business bank format from Xero.

    Purpose: To save users time from having to convert the document after exporting.

    9 votes

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    5 comments  ·  Export  ·  Admin →
  9. With the new Navigation menu, the Search for an Organisation will only appear once you have gone into more than four Organisations on the one day - per response from Xero Support:
    "Currently, the Search option to swap between organisation only appear if you've recently accessed four or more organisation from your Xero HQ.
    So, it may happen that at the start of the day you won't have the search option, but once you have accessed four or more organisation from Xero HQ you will get the Search option."

    Need to have the Search option available when first login -…

    8 votes

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    2 comments  ·  Navigation  ·  Admin →

    Hi everyone, I wanted to share that our team have resolved the issue that was raised with this idea. All users should find they can view and use the Search option from the blue navigation when wanting to change organisations 😁Again, thanks for sharing with us here!

  10. User role- Limit invoice access to seeing and working on only user's own invoices. So as to enable different user to work on their own invoices without having access to other user invoices. Only manager should have access to all members of his team .

    6 votes

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    Hi team, coming back across this idea I wanted to confirm that this is how the Invoice Only - Drafts role currently works - Someone with this role will be able to create and submit bills and invoices they enter to be approved by someone else with the right permissions in the org.

    They will only have access to view invoices and bills that they have entered themselves, and will not be able to view bills or invoices raised by others in the organisation.

    Danny, it sounds like you're referring to the Invoice Only - Purchase role which will enable a user to raise and approve bills they have entered. The user is not able to access Sales, but they'll be able to view any bills or purchase orders that have been raised by any user in the organisation. We have a somewhat similar idea for a tick box option…

  11. For those of us that have multiple entities in Xero - Somewhere along the way an extra step (click) has been added when changing from one entity to another, you can no longer just choose your required entity from the drop-down menu (in the top left-hand corner), but now have to click on the drop-down menu and then click 'Change organisation' to show and select your entity.

    Are we able to remove this unneccessary extra step (click) and have it back how it was originally?

    3 votes

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    1 comment  ·  Navigation  ·  Admin →

    Sorry we've not rounded back to the idea here sooner, team. Testing this within our new navigation this is now working as requested here. From the organisation name you can drop down to select a recent organisation and simply click to navigate to it. If the organisation you need to hop into isn't on the immediate list you'll just want to do a quick search to look it up and click through. 🙂

  12. Not a major one but I feel the whole online site needs a facelift.
    Information is not given in an easy to process way and this can make navigating the program more complicated than it seems to be.

    I recently transferred over from MYOB and where I feel the general program of Xero is better for ease of reconciling etc. some tasks can feel super overcomplicated and difficult to carry out due to poor layout and outdated visuals. This is something MYOB seem to have done well, Xero seems clunky and outdated in comparison, whilst having all the programming and…

    3 votes

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    0 comments  ·  Navigation  ·  Admin →

    Sorry we haven't returned to update you here sooner, Rebecca. As you may have noticed we have recently given our Navigation a bit of a facelift 🙂

    There was a lot of research that wen into the new experience and we hope you'll find moving across different areas of Xero smoother.

    You can find out more about the new navigation and what's to come soon with our new homepage experience.

    We appreciate your feedback here and hope you like the changes.

  13. Please can we have the product enhancement for the LOCKED DATES, whereby the Advisor role can LOCK THE DATES to stop other employees/departments posting entries, but the Advisor can OVERIDE the lock dates to post month end/year end journals.
    This is critical !!

    3 votes

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    Hi there

    There are two Lock Date settings in the Financial Settings screen; one for all users except advisers, and one for all users.

    To do this, you could leave the 'all users' date blank, and set a relevant lock date for 'all users except advisers'.

    This would allow Adviser users to bypass the Lock Date, while still leaving this restriction in place for other users.

    Alternatively, you might leave the 'all users' setting in place to prevent Advisers unknowingly making an change prior to the Lock Date.

    If the Adviser does need to override this, they could temporarily delete this date, or move it forwards.

  14. HMRC's guidance on invoices in currencies other than GBP, found at https://www.gov.uk/guidance/foreign-currency-transactions-vat-and-tour-operators lists specific requirements that need to be met when creating an invoice in a currency other than GBP, namely:
    1. "the total net value of goods and services at each VAT rate" needs to be shown in GBP (as well as in the foreign currency)"
    2. "the amount of VAT, if any, at each rate" needs to be shown in GBP (as well as in the foreign currency)"
    3. the currency conversion for VAT purposes needs to be calculated in one of the following two ways:
    - "UK…

    3 votes

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    Hi all, apologies we've not responded here before now. Checking in with our team on this our current invoice templates do accommodate what's needed here.

    With the standard invoice template you can select to 'Show currency conversion as' 'Net amounts with tax totals', which display a currency conversion table with the net amounts and tax grouped by tax rates or tax components. A base currency equivalent is also included. You can see more information on displaying currency conversion on Xero Central.

    We also provide a highly customisable DOCX invoice template that can be used to provide more detail if you choose.

  15. For manual reconciling, the bank statement file can be generated using a CSV template and requires inputting details like the Date, Description, and Reference. However, users, especially those with high monthly transactions, may want to change/edit the descriptions after the file has been uploaded and reconciled.
    Currently, to do so, the bank statement needs to be deleted and re-uploaded, which means unreconciling previously reconciled items and repeating the entire process. If there are many to be amended, this process may need to be repeated multiple times. It would be beneficial if we could directly edit the contents of the bank…

    3 votes

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    1 comment  ·  Import  ·  Admin →

    Hi team, with the new Bank Reconciliation report you can now enter a Bank statement ending balance.

    This means, if you don't have an imported statement balance or this doesn't match your actual bank statement balance you can enter the balance yourself, update the report and Xero will show the Calculated balance out by amount.

  16. The ability to set a closing books date so that no entries in a prior period closed date can be changed without an administrative password or an approval process chain of more than one approver.

    3 votes

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    Hi community, this is possible via the use of Lock Dates in the organisations  Financial Settings.

    You have two optional date settings:

    1. One date that applies to all users except Advisers
    2. A date that applies to All users, including Advisers

    These prevent the relevant users from adding or making changes before these dates.

  17. Unlimited favourite reports on dropdown menu as previously existed.
    The new dashboard only allows for 20. It's disappointing that we have less functionality in this area.

    2 votes

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    3 comments  ·  Navigation  ·  Admin →

    Hi team, pleased to share that we've had a quick turn around here. We appreciate there are some organisation's that customise and favourite multiple reports and would like these easily accessible from the Reporting menu. We have added the ability to favourite >20 reports and make these available from the Reporting menu.

    While there's no limit now to the # of reports you can favourite - for ease of access we'd recommend regularly reviewing and limiting the number of reports you favourite in your organisation.

  18. Reports: Bank Summary Report
    The recent shift to new reports has not considered the Bank Summary Report. It is an important report in the sense that it tracks movements and balances for all the banks.
    Please consider creating the Bank Summary report in the new format.

    2 votes

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    1 comment  ·  Homepage  ·  Admin →
  19. Year-End Change:

    If I want to change the year end on Xero say from September to June so that I have a 9 month year from Sept-Jun and then the new 12 month year starts Jul-Jun, is there functionality for this on Xero?

    For example: I did change the year end where I know to do it on the settings, but it doesn't create the 9 month reporting period like Pastel always did, it immediately makes the year Jul-Jun without that 9 month interim time and now it throws my year-end journals a bit messed up...

    2 votes

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    May be good for your to raise a case with our specialists for more individual direction on conversion dates, Danielle. 

    From the sounds you'd like to be able to enter data for date prior to 'starting on Xero'. This is generally facilitated via the comparatives and entering Manual Journals for dates prior to the orgs conversion date - We have some help on picking a conversion date and troubleshooting conversion balance on Xero Central 

  20. Need the option to be able to force all users to use 2FA.

    Security is only as strong as its weakest link.

    2 votes

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    1 comment  ·  Login  ·  Admin →
    Completed  ·  Rudi Moritz responded

    Hi everyone. Multi-factor authentication has now been rolled out across the globe and this is now a requirement for all Xero users.
    We have a hub of resources available to help everyone get set up and accustomed to the change - Please feel free to share these with your clients and employees. (Sept 21)

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