XPM - Restore phone number display for contacts on client
Following the XPM updates in November and December 2025, on the client screen in XPM, the contacts section no longer displays a contact’s mobile or phone number. Only the name and email address are visible, which means you must open each contact to check whether a phone number is recorded. Previously, having the phone number visible on the main screen made it much quicker to assess contact details at a glance.
Restoring the display of mobile and phone numbers in the contacts area would improve usability and avoid unnecessary extra clicks when a number is not listed.
Natascha Natke
shared this idea
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Natascha Natke
commented
Since the recent XPM update in Nov/Dec 2025, when editing an existing contact, the mobile phone number and salutation fields no longer appear. Only the “phone” field is visible.
When adding a new contact, these fields are still available, and when viewing an existing contact, the data is still present. However, it is not possible to see or edit these fields during contact editing.
Most of our phone numbers are stored in the mobile phone field, so this change significantly impacts usability.
Please restore the mobile phone and salutation fields in the edit contact screen, along with access to the existing data stored in those fields.
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Mireille Casella
commented
The new version of XPM now only shows contacts' phone numbers (land line) if that field has been completed and not mobile numbers - to view the mobile number we now have to open the contact up to view this. Can you please change this so that the contacts show mobile number instead thanks.