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Practice tools

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1008 results found

  1. We need a centralised user management solution for add-ins/apps. What is in place now is too unwieldy once you have more than a few clients. Apps are an important part of the Xero proposition and add tremendous value to the platform. The solution would allow clients and practices to manage users across Xero and the apps enrolled for, which would save significant amounts of time and be much more efficient than what is in place right now i.e. having to set-up users indivdually in each app.

    1 vote

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    Hey Edward, thanks for raising this Idea with us, we appreciate the time taken to put this forward. We understand this change could be a time saver and we have moved this to Gaining Support 💃 We encourage you to share this with friends and colleagues so they can vote and comment and get this idea some traction wiht the Product team.

  2. Report Builder - for Tax Payment due report can information held in Tax Statements tab be included ie Tax Pooling Transfers information in Summary tab and Notes tab

    2 votes

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    Thanks for sharing your idea for improvements to the NZ tax reports and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. The option to filter the reports by tax returns that have been lodged as Final in a certain tax year would be beneficial.
    We could then cross check and archive clients as necessary.
    There are so many fields to choose from in the Fields and Criteria, but this is not one of them.
    It would save us from having to keep a manual list as some can get missed this way.

    7 votes

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    Hi Alison,

    We're grateful for your engagement and for this very specific and useful suggestion for reporting in Xero Practice Manager.

    We've reviewed your idea to be able to filter reports by tax returns that have been lodged as 'Final' for a specific year, and it's now open to gain support from other community members. We can definitely see how this filter would streamline end-of-year processes and remove the need to keep manual lists for cross-checking and archiving clients.

    Along with votes, other practices can now comment to share more details on how this reporting criteria would improve their own client management workflows.🙂

  4. Relationships: Adding the correct group structure while distributions still being able to flow to the right tax entity

    We have a company called Sample Company Pty Ltd. The shares of that company are held by Share Company Pty Ltd on behalf of Beneficiary Trust. We should be able to put in that Share Company Pty Ltd is a shareholder of Sample Company Pty Ltd but that the distribution flows through to the ultimate shareholder Beneficiary Trust. Right now, we have to put that Sample Company Pty Ltd has a shareholder Beneficiary Trust which is not actually correct. Xero currently has…

    1 vote

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    0 comments  ·  Clients  ·  Admin →
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    Thanks for sharing your idea with us. We appreciate you explaining how important accurate representation of complex shareholding structures is for your practice.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. 60 votes

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     ·  11 comments  ·  Admin →
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  6. AU 100% GST on Imports - this function needs to be improved. It's 2025 and we are still required to do manual adjustments for GST on imports to get the correct result. It shouldn't be this difficult!

    2 votes

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    Hi Ryu, thanks for sharing this idea here. Appreciate that you're wanting to see improvements in the way 100% GST on import is recorded in Xero. We've moved this idea to Gaining Support and now it's up to the community to get behind it. In the meantime, we'll monitor this idea for more traction.

  7. When creating a journal and posting it, if we want to go back and make it an auto-reversing journal, the only way is to click "copy" or "reverse" then enter a new journal at a required future date. When doing this, Xero does not link the two (i.e. does not recognise the new journal as an auto reversing journal with the usual hyperlink and note). My suggestion is for Xero to keep the "auto reverse" field open when editing already posted journals. Two example use cases:

    1) Accidentally posted journal as a standalone journal and want to then make it…

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Develop a booking calendar that integrates with our XPM client database. At the moment we have to run two different databases for the same information, to schedule bookings for clients with accountants/block out time for jobs.

    1 vote

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    Thanks for sharing your idea. We appreciate you explaining how a booking calendar integration with XPM could streamline your practice workflows.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. We enter company number, company UTR number, director name when setting up client but why does this not get processed when preparing the company accounts and tax. We need to enter the company number, Company UTR number, Companies House authorisation code and director signing the return every time we want to use XERO tax. Surely there must be a way to simplify this so entering this information every time is a thing of the past.

    2 votes

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    Thanks for sharing your thoughts on auto-populating statutory company details. We appreciate you explaining how this could streamline your tax preparation workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Low Value Pool:

    Xero has locked the entry of low value figures taken from Quantity Surveyors Report for rental properties in tax - item D6 and insists on creating low value pool schedule by entering the asset.
    Per advice I received from specialist, I entered the figures and date from the beginning of low value pool e.g. 01/07/2019 with starting amount of $431.00. The following errors and issues come up:
    1. The calculated amount was $162 which was claimed five years ago
    2. On validation Xero gives error and asks for a date in current year i.e. between 01/07/2024 to…

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. It is recommended that for assets purchased in the current year, enter the date they were first used; otherwise, leave that field blank. Also, note that the Xero Tax Low Value Pool is not a comprehensive asset register and therefore does not record the original purchase cost. We've added this idea to Gaining support and it is up to the community to get behind it and support it.

  11. Keep the Salutation where it was before.
    and be able to upload client photo in their Profile.

    2 votes

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    1 comment  ·  Clients  ·  Admin →
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    Hi Arnie, thanks for your feedback as part of the Xero Partner Hub beta.

    I can see you're already joined in this idea for the Salutation when adding a new contact and we'll keep you updated on that through the idea there.

    I've slightly adjusted the title of your idea here to focus on the 2nd point you've raised for adding a logo so we can get a view of the interest in this too. 🙂

  12. It would be beneficial for the Bank Reconciliation Status to return positive insights as well. I have attached a rough adjustment for the 'Up to date' flag, and I feel the slight CSS value adjustment here makes it more visible that the Bank Reconciliation is in fact up to date.

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate you highlighting how visual improvements to the 'Up to date' status in Xero HQ Insights could make positive reconciliation statuses easier to spot.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Want to be able to post money received overpayment's to accounts payable.

    At the moment, if a supplier sends back money and we don't yet have the paperwork, to clear the bank rec we need to add as an overpayment (tight closing dates) However, as its money received it automatically gets posted to the sales ledger. It would be good to have the option to post to the payables ledger so this can be allocated here

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. If the Job has a Partner and Manager - carry this across to the client view with a notification for the Admin to check if correct. Most of the time the Partner and Manager will be the same staff as in the job. Result more streamlined for reporting purposes in client manager.

    2 votes

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    0 comments  ·  Clients  ·  Admin →
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  15. Hi there, we would like to have a report in XPM to show all the invoices. This would include the normal invoices and prepayment invoices(miscellaneous invoices).

    2 votes

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    1 comment  ·  Admin →
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    Hi Martin, thanks for sharing this idea! We totally get how useful it would be to have a dedicated report for prepayments and miscellaneous invoices in Xero Practice Manager. It could save time, cut down on errors, and make reporting a lot easier.

    Right now, there’s no built-in option for this, and we know the manual workarounds aren't ideal.

    This idea is in the Gaining Support stage — so if this matters to you, we encourage the community to keep voting and sharing their inputs! Your feedback really helps us shape what comes next.

  16. Since the XPM update (April 2025) milestones in XPM are now at the bottom of jobs. They should be at the top of the job (as they were previously) so that they are one of the first things we see on a job. We use milestones to remind us of important filing dates so relegating this to the bottom of jobs requires too much scrolling and is very frustrating.

    7 votes

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    Thanks for sharing your idea,

    We've reviewed your idea and now it's up to the community to get behind and support it. You could also share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. It would be good to have more control of the error messages, and ability to dismiss these for specific clients. This would reduce noise for clients that you do not do VAT for.

    6 votes

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    Thanks for sharing this idea, I can see how you'd like to get more control over them, such as removing them for clients where it isn't relevant.

    We've reviewed this, and now it's up to the community to get behind and support it.

    You might like to share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  18. In the new HQ experience it'd be good to see staff's certifications without having to click into each of them individually

    4 votes

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    We’ve updated the status of this idea to Gaining Support.

    Currently, you can hover over a certification to view the expiry date, with colour indicators showing when a certification is close to expiring (yellow) or already expired (red). This idea suggests extending that functionality by including the certification type directly within the Staff tab.

    If this change would improve how you work, we encourage you to vote or comment to show your support. Your input helps inform areas of focus for future improvements.

  19. When reviewing WIP for a client you can't see the title of each job without clicking in to it. Could we please make the job column wider so we can see what the job is without opening it.

    17 votes

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    1 comment  ·  Admin →
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    Thanks for sharing with us here in Product Ideas, everyone.

    We're working on modernising the client record user interface(UI) and your idea here is being worked into this change.

    We'll first be making this available to our UK practices, with the aim of eventually expanding this to all regions. I'll be back to confirm as this starts to roll and give more detail of the change.

  20. When XPM search finds a client, you can click the arrow > to the right of a result to view the client's name, basic contact details, enter time, etc. For clients that have a linked Xero file, it would be great to be able to click "Go to Xero" from here as well.

    1 vote

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    1 comment  ·  Admin →
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    Hey Chris, thanks for raising this Idea and we are excited to say that with the new PartnerHub release you will be able to click the Go to Xero option as XPM and XHQ come together in a new platform. You can find out more about the upcoming release here.

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