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Practice tools

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1207 results found

  1. The productivity dashboard does not have the functionality to automatically account for staff start dates. It calculates capacity for the whole year which does not work for staff commencing mid year. There's no functionality to set a historic capacity level. The workaround is to manually adjust the reporting date for the productivity dashboard to account for each staff's start date or use the Time Productivity Report as an alternative. I'd love to see this feature improvement / functionality in the future.

    2 votes

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    Hey Julie! Thanks so much for sharing this suggestion for improving productivity reporting in Xero Practice Manager.

    We've reviewed your idea about setting historic capacity levels, and it’s now open to gain support from the wider community.

    Along with votes, other accountants and bookkeepers can now comment to share how this feature could improve their own practice's experience with resource planning.

  2. The job budget is a key piece of information for all staff to have visibility. However the Budget field on a job is only visible if staff have Access Financial Data permissions. Giving Access Financial Data permissions allows staff to view and edit client billing details, edit practice subscription and export subscription. Surely, such wide ranging powers is not appropriate for ALL staff.

    Surely this permission should fall under the "Manage Jobs" permission matrix not under Finances permission matrix.

    6 votes

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  3. The User access for Workpapers is very poor. I find that I need to give the Staff high access levels in order to allow them to create and complete workpapers. Rather than just having a very basic Standard and Admin level, the names and levels of access should reflect more the sort of work that staff will be involved in. For example, you don't need to be highly qualified to set up a set of working papers for a new year that you can then work on, so staff members should be held up by needing line managers to initial…

    1 vote

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    Hi Rebecca, thank you for this valuable feedback on user access in Workpapers.

    We can certainly see your point. The current 'Standard' and 'Admin' levels can be too broad, often requiring you to give staff higher access than necessary just to perform routine tasks like setting up a new workpaper file.

    Your suggestion to introduce more refined user roles that better reflect the actual work your staff are involved in is a great solution to improve both workflow and security.

    We're grateful for your engagement and for letting us know the changes that matter to you. We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how more granular user roles could improve their practice's efficiency.🙂

  4. Ability to export an invoice created in Xero business edition to a document pack.

    For example, if I prepare a BAS or tax return for a client and send it to them in a document pack along with my invoice, I have to export the invoice from Xero and save it, and then add it to the document pack.

    It would be beneficial if there was an option in the invoice screen to add the invoice to a document pack, similar to adding a completed tax return from Xero Tax to a document pack.

    3 votes

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    Hi Rebecca, thanks for taking the time to share your idea for adding an invoice directly into a Document Pack. We can see how this would streamline the process and save valuable time, removing the manual steps of downloading and re-uploading invoices when sending documents to your clients.

    Our Community team has reviewed your idea, and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Thanks again for your contribution!

  5. Currently, Xero only provides a generic “Additional Disclosure” box when preparing accounts in Xero Tax. However, there are many cases where specific disclosures are required, such as:

    • Guarantees and Other Financial Commitments

    • Going Concern

    It would be highly beneficial to have the ability to either:

    Select from a list of standard disclosure titles, or

    Create a new custom disclosure title, which is displayed in bold in the final report—making the disclosures clearer, more compliant, and professionally formatted.

    Benefits:
    Improves compliance with reporting requirements.

    Enhances the presentation and clarity of financial statements.

    Saves time for preparers by avoiding repetitive workaround text…

    1 vote

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    We appreciate you submitting this insightful suggestion and detailing the improvements you need. Your idea has been reviewed and is now live, awaiting community support. To help us prioritize this change, please share the link with your Xero-using colleagues so they can vote and contribute further feedback on how this update would benefit their workflows.

  6. Currently you cannot edit the DOB in a client record in XPM for individual clients you can only edit if you export the database and re import it. For GDPR reasons it is important that we can delete DOB when a client leaves the practice. Please make this field so it can be deleted if required

    1 vote

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    Hi Katrina, we appreciate the desire for being able to easily update your client data without the need to export. I'm pleased to share that this'll soon be enabled with the Xero Partner Hub which will incorporate this and many other improvements we know our partners have been asking.

    You can get to know about the Xero Partner Hub on our website, where you can also register for early access. I'll keep you updated as this begins to roll out to partners. Thanks!

  7. To have a function that essentially works as a sticky note on the details page of the clients file. Although there is the notes function, it it easily lost within the multiple tabs, however if something was right there on the home screen for all to see it isn't as easily missed/ignored. It could be something simple like a staff member has been trying to get in touch with the client, or bringing attention to an address change, noting the preferred method for documents to be signed etc.

    38 votes

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  8. It would be very handy to be able to create a formula in a custom report that could reference a group/custom row that sits within a closed group as sometimes you need these rows in order to drive the formula but they dont add any helpful information to the final report.

    2 votes

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  9. Would love to see Xero Tax to prefill STP data (W1 and W2) into BAS/IAS.

    12 votes

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  10. Job with live Tax Record – it would be good to receive a warning when completing (or cancelled) a job that has a live tax filing

    1 vote

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    Hi community, we’ve created this idea based on feedback we’ve heard, to help improve your workflow in Xero Practice Manager.

    The suggestion is to add a safeguard that prevents jobs from being closed when they’re still linked to an active tax return. We believe this would help reduce errors and support smoother compliance processes.

    This idea is now in the Gaining Support stage. Your votes and comments will help us understand how valuable this feature is to the wider community and guide future improvements. We’ll keep you updated here as things progress.

  11. We 'import from xero' the data to preopolute the tax return. However, the P&L and Balance Sheet items appear in the tax return as a worksheet when printed. It would be great if this was excluded, but retained the other worksheets.

    2 votes

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  12. on the cover letter just has clients name in addressee box , would be nice to include full addressee details including their address

    2 votes

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  13. It would be good to see the tax rate deducted for RWT/DWT/ICA for interest and dividends when printed on the tax statements worksheet/schedules. Then you can see that the information has been entered correctly (ie 33% for tax on dividends)
    Also be better to have use of money interest adding into the terminal tax date in the tax payment summary showing total payable, rather than a sentence above it!

    2 votes

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  14. It would be useful to be able to file historic tax returns prior to the dates shown in Xero. I have a client who submitted his own accounts but has never submitted his own tax returns so we need to file 4 returns for him but we are only able to go back 2 years.

    6 votes

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    Hi Natalia, just to make sure I'm sharing this back with the right team internally. Where abouts is your client based. Our Tax products for each region are developed separately for their own needs and regulations so this information will make sure I get it back to the right team to consider.

  15. Customer payment with stripe not linked to invoice number. Unable to identify customer payment related to invoice for reconciliation.

    1 vote

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  16. Xero HQ report templates overwrite the order of accounts to alphabetical when accessed at a client. The report templates are in the correct part of the financial statement for the client, but then it defaults to alphabetical order. This requires you to change the order for each client, even though it was done at the HQ level.

    8 votes

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  17. We occasionally have issues when transferring Xero subscriptions with the notification being missed by the other party. Is it possible for the subscriber to receive an email when the transfer period is due to expire and the other party has not accepted?

    1 vote

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  18. To have a check box next to supplier when you have matched their monthly statements so you know who is left to receive a statement from

    7 votes

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    Aaah wait, sorry just saw this is for Workpapers not Bills in Xero, Teresa. M suggestion of the notes on a contacts record may not be as useful for this scenario.

    While no plans for this at present, we'll get a feel for the interest of this here. Thanks

  19. FBT Returns - I have been informed by Xero Support that FBT Returns can only be created for the following structure types:

    Individual
    Company
    Trust
    Partnership
    Self Managed Superannuation Fund

    Noting that individuals, partnerships and SMSF do not require FBT Returns it seems more prudent to make them available for the club and society structures who actually my have FBT to lodge.

    1 vote

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    Thanks for sharing your idea and letting us know exactly what changes would make the biggest difference for you!

    We've reviewed your suggestion, and now it's up to the community to get behind it. Please share your idea with any colleagues who would also benefit so they can add their vote and comments.

  20. When entering a cost create a dropdown selection menu of standard costs that are setup in settings. Current system requires a prompt to type in the correct cost to appear and fill out preset cost and charge figures.

    Also include a drop down to select staff member entering the cost. This would be a time saver for mileage and expense claims so you could filter a disbursement report quickly and submit to save double working.

    2 votes

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