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1200 results found

  1. Enable feature allowing users to Hide resolved queries, so only outstanding queries are showing and user does not have to spend time locating outstanding queries to resolve.

    1 vote

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  2. Allow for documents to be downloaded from 'Documentation' icon as well as previewing - The preview feature is not great

    1 vote

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    Hi team, we’re excited to let you know about a confirmed improvement coming to our new Xero Workpapers, where you'll find a much improved preview and ability to download supporting documents!

    The rollout of new Workpapers will be phased, beginning with Australia with more regions to come in FY26.

    While the new solution will make this process more seamless, you can still download supporting documents in classic Workpapers today by; downloading individual files from the 'Supporting Documents' list or exporting the entire workpaper pack as a ZIP file, which keeps all your original documents organised and ready for download.

    I'll be return to let you know once new Workpapers is live to you all.

  3. Thanks to the team for releasing the ability to link one contact to multiple clients! While appreciated, it falls a tad short since only the "Position" is set per client. If possible, it would be great if the Salutation, Addressee, Phone, Mobile, Email Address, and Custom Fields, could also be set on a per client basis. This would allow for flexibility where the one contact has different contact details per client.

    One example is a bookkeeper that works for 5 clients of ours. For two of those clients, they use hey@awesomebookkeeping.com. For the other three, they use accounts@client1.com,…

    4 votes

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  4. Would be great for team members to be able to enter timesheet credits for flexitime hours over their standard daily hours, without having to enable the Financial privileges option in Staff settings (as this then provides visibility to all timesheets, ability to lock/unlock timesheets, ability to enter time for other team members, along with various practice financial report features etc).

    6 votes

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  5. Delete Multiple Jobs. When you want to cancel/delete a job, you have to do this one by one. This is okay but if you have like 30 BAS jobs from x client, it is a pain to delete one by one.

    26 votes

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  6. Foreign Rental Schedules - set up the same as AU rentals where you can link spouses for the information to pull through so you don't have to re enter everything

    5 votes

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  7. Change the order of lines entered into worksheets. Either by drag and drop to re-order or having the ability to sort alphabetically.

    5 votes

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  8. Make it so that when the document is closed, it returns to the same page with the same selection conditions that were before working in this document?

    2 votes

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    Hi all, we've been listening to your feedback and have worked many highly anticipated enhancements into new Xero Workpapers. This includes one of the most requested features - a smarter navigation experience.

    With the new solution, after you close a document you'll automatically be returned to the prior page with all your original filters and conditions intact. Our aim is to deliver a seamless, context-preserving experience for our users. We're actively working on this and plan to roll it out in phases, starting in Australia. You can read more about this in the Xero blog, and I'll be back with more news as rollout continues.

  9. Include "Statements" in the XPM Business\Settings\Personalisation - Email Sending Settings section so that emailed customer/client statements are sent from the practice and not the individual staff member email address who may happen to have emailed out a customer/client statement.

    2 votes

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  10. Prior year workpapers - would you be able to change colour for financial years for workpapers. I refer to prior year workpapers to complete a job. It would be helpful to have different colours for current and prior year Xero workpapers to avoid confusion when both open at once.

    1 vote

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  11. We have lots of Xero systems that belong to one client, one of their admin employees left and we had to remove their e-mail address from each Xero system manually. It would be much easier if we had users' directory and be able to filter by e-mail address and remove people much easier from the associated companies.

    4 votes

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  12. Need the facility for Indexation allowance on capital gains to be automatically calculated by Xero Tax

    1 vote

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  13. Xero workpapers should change depending on entity type selected. It appears that the selection of entity type in workpapers only serves to customise the query gallery and has no bearing on the actual workpapers created. An number of examples of this can be seen whereby selecting the trust entity type, the workpaper pack incorrectly contains M & M2 imputation credits, N Shareholders Current Account should be named N Beneficiary Current Account, and most significantly L - Income Tax does not contain a defined field for tax credits allocated on beneficiary income (instead users are having to use the free form…

    46 votes

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  14. Show in 'status' if signature has been requested

    4 votes

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  15. It would be great to have the option to prepare amended financial statements prior to previous financial year as this option is not available now.

    4 votes

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  16. Ability to edit review point, internal query and client query responses.

    Currently once you click reply to an Internal Query or review point or client query in workpapers there is no option to edit. This is frustrating if you make a spelling error or accidentally respond to the wrong query. It would be great to have the ability to be able to edit these responses if necessary.

    18 votes

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    We appreciate the interest and attention around this idea, team. As you might've heard, at Xerocon we announced our new Xero Workpapers.

    Taking on board feedback from our community to develop this, new Workpapers provides the ability to edit internal queries in Workpapers. We're excited for you to try this new experience and have just begun rollout to Australian partners, with other regions soon to come in 2026. Thanks for sharing how this feature could benefit your practice. We'll return to share once rolled out to 100%.

  17. Link Xero Ask to XPM Job Numbers. We want to use Xero Ask, but we need it link the questions to specific jobs as well as specific clients.

    6 votes

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  18. It is not really Xero HQ, it is in MyXero dashboard and in subscriptions where you can input a client code. This is the code that then shows on the CSV file attached to the monthly Xero bill for client subscriptions. At the moment this client code can only be input manually. We really need the ability to export client subscription list and re-import with a client code so that it would make allocating client Xero files for billing easier each month. At the moment this is a manual task that can only be done by someone that knows which…

    13 votes

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  19. When will we have an option to update all client emails/phone numbers at the same time?
    It would be really helpful if the system would search for all 'same' emails or phone numbers and allow for these all to be updated/amended.

    31 votes

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  20. Automatically email invoices from Xero to client, upon Practice Ignition proposal approval

    1 vote

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