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Great Idea

Totally agree, massively overdue.

I would add further to the below comment, it would be great if an option of a drop down box could be added for delivery addresses, linked to each invoice address. As soon as you enter the invoice address, the drop down box appears, should allow you to add additional / remove addresses as and when required, thus building a stored database to select from. I would suggest the drop down selection would just need to show first line of address and postcode.

Makes it a simple process all around........

Would also be EXTREMELY beneficial to have the ability to run reports based on delivery address, to allow full sales analysis. We have a number of different sites we deliver to under one entity address, trying to analyse the sales for each site to ascertain gains / losses is nigh on impossible..... or a very manual process......

Why even have a 'Delivery Address' field if it can't be unique to an invoice? It's just stupid beyond belief!

This will be massively overdue. It is THE biggest frustration of mine and causes so much manual entry. The answer is simple:
1. Master address set - stays the same until you change it
2. Delivery address - Never stores - and is asked for every time
3. Historic invoices must show where they were shipped to for historic reasons - so must be written onto the invoice

Simple as that.

Any update on this????

Ability to have several delivery addresses for one customer

This may work for some of companies while waiting for xero.

Xero always said they listen to users, but for so many years, this issue has not been resolved, i believe is because if they develop this feature, it will affect their vendor.

Recently I found a workaround. I created a new branding theme. and switch the "contact name" with delivery address "attention to" for quotation purpose. Meaning contact name is client's site project manager (usually the site manager names are different) and attention to is company's name. then i utilise the "account code" example "ABC Company [Harbour Site]" for future convenience.

and i default that branding theme from the contact for future convenience too.

Note: if later on bill to headquarter and SOA combine all project site then when create sales invoice, we will change the contact to finance contact.

But if client prefer SOA by project site, then we continue to use contact as per quotation for sales invoice.

Please share if any of you have a better alternative without incurring extra subscription fee =D

VERY IMPORTANT

Is this multiple address feature intended to become native within Xero this year, or will we need to opt for the third party Control C add-on?

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I would also like to add our company's name to list, we have clients that we several projects for and different quantity surveyor emails, so to create multiple email addresses would be a godsend to us all

Hilarious that it takes this long to implement such a critical feature; perhaps if Xero dedicated more resource to development and less to advertisement we'd make faster progress.

We really need to be able to email an invoice to the primary client in an organisation, and ALSO to copy in their accounts or payments team as doing so usually speeds up payment to us.

Please, please can you improve this part of Xero such that multiple email addresses can be applied when sending invoices or statements.

Very Critical

I have this structure - Head office - property manager - then they have multiple sites up to to 50 individual sites each that they manage.
I have to email invoice to property manager then send statement to accounts department of all sites

how do i do this????

I can see this feature will be a bonus for many. However, we need to be able to pick from our saved emails who gets what document sent to them. It is not as simple as one department/person gets one type of document. I'd like to still be able to have the option to see all saved contacts in the "Send To" field and delete/add as required.

All these workarounds using various versions of the customer name are fine, but I can see it would be incredibly annoying to have to faff around allocating payments if the customer makes batch payments. We really need the multiple address update!

Very critical for SMEs in Singapore. Please add more email addresses. Currently, the maximum is 10 only for Quote and invoice, as we need to send to our customers and suppliers, who have multiple departments and personnel to address.

I currently work with Woods Hole Oceanographic Institution. I have 25 shipping contacts spread across 5 accounts, all with the same billing address. My data base looks like this

Woods Hole Oceanographic Institution
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Institut
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Instit
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Ins
--Primary Person is Billing contact
--5 additional people
WHOI
--Primary Person is Billing contact
--5 additional people

Another example is my Canadian distributor that has ONE billing address and 5 shipping locations.
This mean I have 5 different company accounts in Zero.

We do a ton of work with Universities - similar issues, one billing with multiple ship tos.

Every shipping address should have a name, email and phone # associated with the shipping address.

Please see SalesForce or QuickBooks for working examples - both offer a free trial to get you started!

Please consider the impacts on our sales tax reporting and filing in Avalara when you develop multiple delivery addresses for one company. It has been a nightmare to get the destination of the sales to match with the invoice and stay with it for companies with multiple ship to locations.