Account transactions report - Show description of transaction line
Account Transactions Report
It doesn't make sense that you can separately select the 'Contact' column and the 'Description' column, but that the 'Contact' details show in the 'Description' column.
It feels like the 'Description' column in the Account Transactions report is wrongly pointing to the 'Contact' data!
If the 'Description' detail is not available in the Account Transactions report, this column should be withdrawn from the options available for selection.
It would be great to get this issue fixed.
Hi team, we want to acknowledge your feedback and the needs you’ve expressed for being able to view the transaction line description in the account transactions report.
While we appreciate not the news you’re hoping for here - we want to be honest with you all that there are no plans at this stage to change the behaviour of this report.
We appreciate there can be some confusion of what is shown as it does differ based on the account and the line’s origin. We have added detail within our Xero Central article, but I’ve also noted below for ease of reference.
- For accounts receivable, accounts payable, bank accounts, and tax account, it shows the contact’s name.
- For all other accounts, it shows the contact’s name and the item line description.
- As manual journals don’t have contacts, it shows narration and description.
- For wage payments, Payroll Employee displays in place of the employee's name.
We’ll be keeping a close eye on the interest this idea continues to build and votes will remain open. If anything changes with the status or if there are any updates to share, we’ll be sure to post them here so you’re among the first to hear.
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Justine Thomas
commented
utterly farcical
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Glacier Chong
commented
Yes, I'm totally having the same issue, is Xero not looking into this issue?
My contact and description are the same when i generate the account transaction. It's ridiculous because i keyed in the description individually during the bank recon but now its not reflected in the account transaction. Its frustrating for us.. Please look into it Xero -
Cherry Tang
commented
This is needs to be fixed asap!!
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James Dixon
commented
The ability to run a general ledger or account transactions report, but instead of description, to include the lines per the bank statement.
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Patrick Norman
commented
This seems like something that should have been in place at inception. We can't even customize the report to get this information ourselves. It has to be done manually combining two reports out of the software.
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Ann Plush
commented
This is a pretty simple issue, I don't see why it can't be fixed.. And while you're at it, enable split transaction visibility too!
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Trevor Courtney
commented
Please fix this now or I'm heading back to Quickbooks this year.
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John Davies
commented
Another thing about Xero changing the description of an item to just the supplier contact name. At times we order the same item from different suppliers, so if we go searching for how many of an item we've purchased over the past year, we're going to end up with a list of supplier names which might have items we haven't purchased or need information about. How many of the programmers in Xero have actually worked in a small business that orders many different items, from the same supplier as well as different suppliers?
The difficulty in trying to search for important information will be so much more difficult AND time consuming. -
Stephen Humphrey
commented
It is maddening that you cant get the Description in the reports. I cant believe this isn't possible.
Please Xero action this request asap
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John Davies
commented
It's just common sense, a contact name is known, the range of items costed that a contact's bill lists, can be quite large, the same name (contact's name) on every different item purchased on that bill, as that items description, is crazy.
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John Davies
commented
Whose bright idea was it to change something that has worked logically for years !! The description of the expense from a supplier we know doesn't need the suppliers name in the description. Absolute stupidity and nonsense and a total stuff up for something that has worked so successfully in the past. Do fix it ASAP
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Alvin Sun
commented
Very important to accountant!
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Trevor Courtney
commented
I
I'm going to just copy the previous post because it says it all. Fix this already."Its an absolutely stupid feature that will take the Xero Development team 5 minutes to resolve.
Contact = Contact
Description = Description
NOT: Description = Contact + Description" -
Accounts Department
commented
Its an absolutely stupid feature that will take the Xero Development team 5 minutes to resolve.
Contact = Contact
Description = Description
NOT: Description = Contact + Description -
Richard Hollis
commented
It's been like this for ever but completely agree. When you want to see detail against bank for example, you can't without going into every transaction. Contact and Description gives exactly the same information.
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Jennifer Feranda
commented
Invoice description should flow through to payment description for reporting.
My company runs daily receipt reports with a combination of invoiced and non-invoiced items. The Description column on the account transaction report does not show a description of the invoice for which the payment was made, but rather shows the contact name for the invoice. This information is redundant as this is already part of the option for the Contact column.
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Holly Andrews
commented
This is critical for accountants to be able to review clients work. When you have hundreds/thousands of transactions, clicking into each one individually to check the bank line is just not possible.
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Frank Burnham
commented
Account Transactions Report Description Cash Basis - please use the same transaction description text for cash basis reporting as it is displayed for accrual basis reporting. Currently cash basis description text is limited to "Payment: [Vendor Name]" which is utterly useless in performing analytical procedures of scanning to see the general business purpose for a cash basis report. This is a very common practice by CPAs to quickly gain an understanding of the nature of transactions in a given account for tax compliance reasons.
Currently users must drill down in each suspect transaction to the originating bill to see the actual description text entered by a client.
QuickBooks uses the same description text regardless of the basis of accounting for reporting purposes for this very reason. Just sayin....
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Matthew Wheaton
commented
Can Xero please add a field option to the account transactions report to show what the bank statement actually says so we can compare information entered in transactions in Xero to that information within the bank statement.
If a client using the wrong contact/description it can be hard to identify incorrect transactions without drilling down to the bank statement transactions.
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Emma Careless
commented
Keep the transaction message/description per the bank statement visible even once a transaction has been reconciled. It seems to drop off once a transaction has been reconciled? Maybe add in an 'extended description' field. this will provide more insight to those responsible for reconciling account transactions, particularly if they were not the ones executing the transfer/payment etc.