IMPOVE FOR BETTER ACCOUNTING AND AUDITING
The only thing you seem to improve is reporting, and honestly, I’d bet a lot of people don’t even use those fancy reports because they’re unnecessary.
What’s missing are the basics. You don’t even have a proper general ledger customer or supplier report with running balances. Your customer and supplier reports simply aren’t designed that way. These are essential reports for accountants and auditors.
We also can’t do customer or supplier journals, and don’t even get me started on the lack of bulk offsetting of credits.
I love Xero overall, but these areas need serious attention. You are losing clients, trust me, we know this because we are an accounting firm, because the system doesn’t meet basic accounting needs.
On top of that, contacts are all over the place. Anyone can create a contact, there are no proper restrictions in place, and user permissions are extremely limited and basic.
These are the things people have been asking and begging for, for years. Please focus on fixing these core issues.
Rene Lindeque
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