212 results found
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PayPal feed - Show all foreign currency transaction in one bank account
When a new Paypal account is created in Xero and it's integrated with Paypal for bank feeds, all transactions from all the currencies appear in one bank account. However, when due to any reason, this Paypal account in Xero is disconnected from automatic feeds, and is reconnected, all of a sudden Xero pushes to create a new bank account for each currency in Paypal.
It will be very helpful if there's at least an option to either have one bank account for all Paypal currencies (just like it's done in the first time integration), or have a separate bank account…
2 votesThanks for highlighting this improvement. Being able to choose between a single multi-currency bank account and separate currency accounts when connecting PayPal could give businesses more flexibility and help keep their Chart of Accounts organised.
We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and share how you’d like the reconnection process to handle currencies.
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Bank feed - Change set up for start date to make this more obvious
The current Xero set-up does not allow the user to change the start date for a bank feed once it has been activated. The start date must be input during the initial set-up and if missed (since it defaults to current date) or is mistyped in error you have to upload historical bank data by CSV. An option in the Bank Account menu to enter an earlier start date would be very useful. Failing that, remove the default so you have to input a start date at initial set-up and a question coming on after that to double check that…
1 voteHi Sanjit, appreciate if missed this can result in extra manual work to back date and import older statement lines to your bank account in Xero.
Enabling the ability to change the start date once set up does create quite a few complexities, however I've slightly altered the title of your idea to reflect the behaviour of setup and we'll start to get a wider sense from the community in this here.
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Chart of Accounts - Filter accounts by non-zero balances
In chart of accounts create filter listing items greater than 0 t allow a succinct list pertinent to your codes. The filter could be applied to all columns to allow greater flexibility.
1 voteHi Steven, a filter to show only accounts with balances could make the Chart of Accounts easier to review, particularly for organisations with a large number of accounts.
In the meantime, the Trial Balance report can be used to hide zero-balance accounts and show the accounts with activity.
I’ve updated the status to Gaining Support so we can continue tracking interest. If this would improve your workflow, add your vote and share your feedback.
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Bank Reconciliation - Automatically clear suggested matches when recording a prepayment
When reconciling bank statement lines, Xero sometimes automatically selects suggested matches (such as invoices) that may not be correct. If I use the Create tab to record a prepayment, the previous suggested match remains selected. This increases the risk of reconciling to the wrong transaction, as I have to manually untick the incorrect match before reconciling.
It would be much more intuitive and safer if, after creating a prepayment, Xero automatically cleared any previously selected matches so that only the new prepayment is selected for reconciliation. This change would reduce errors and make the workflow more efficient.
1 voteAppreciate you sharing this, Donna. The idea is to automatically clear any selected Match items when creating a prepayment during reconciliation, so they can't remain selected by mistake.
I’ve moved this to Gaining Support so we can continue gathering feedback. How would you expect this to work in Xero?
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Bank Reconciliation - Only autofill existing contacts when using Add details option
On the Reconcile screen, if you click the 'Add details' button for a transaction that doesn't have a suggested contact, Xero will autofill the 'To' field for the new transaction with the statement line Payee field. This is true whether or not that field matches an existing contact name and Xero doesn't indicate new contacts in any way.
I would like the option to restrict this autofill to only use existing contact names, or turn it off entirely. I have a lot of contacts where the Payee field is slightly different than the contact name in Xero and this autofill…
1 voteThanks for sharing this feedback. Automatically copying the bank statement payee into the Contact field can create duplicates when the name doesn't match an existing contact.
For recurring transactions, you can use Bank Rules to map bank statement details to the correct existing contact.
I’ve updated this idea to Gaining Support so we can continue tracking community feedback. If a setting to control contact auto-fill would be useful, add your vote and share how you'd like it to work.
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Bank Rec - Horizontal & Vertical Navigation using Tab+Arrow Keys
Please add the feature so users can navigate side to side and up and down by holding tab while using arrow keys in the Reconciliation screen, especially in the table under add details on a transaction
1 voteThanks for your feedback here, Carver. As you may have found this feature is now available within invoicing, purchase orders, quotes and the quick view for bills.
We'll keep an eye on the interest around this in the Bank Reconciliation space here and I'll share if there are any updates.
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Bank Feed - KEB Hana
Bank feed for KEB Hana Bank Global.
1 voteThanks for sharing your idea about adding this bank feed to Xero, and for letting us know how it would make managing your finances easier.
We’ve reviewed your idea, and we’d now like to get a sense of the support for this from the community. Feel free to share it with colleagues who’d also find this bank feed useful, so they can add their support too. Community members can also comment on the idea to share more detail about how adding this bank feed could improve their experience with Xero.
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Bank reconciliation: add transaction default contact
During bank reconciliation we deal with many customers that slightly over/underpay their invoices, which makes it necessary for us to create overpayments often.
Suggestion: when a payment is partially matched during reconciliation (the user has checked one or more invoices to match with the same contact) and the user selects 'New Transaction' to allocate the remainder, Xero should prefill the contact field with the same contact that the user has already matched.
Reason: Xero makes it a bit too easy to accidentally create new contacts when a user types into the contact field, sees the correct contact showing, but does…1 voteThanks for sharing this idea with the Xero community. We appreciate the time you’ve taken to explain your suggestion for carrying the contact from a matched invoice or bill through to an additional transaction during bank reconciliation. We’re moving this idea to Gaining Support so we can gauge community interest and hear from other customers who would find this useful in their day-to-day workflows. Votes and comments help us understand how broadly an idea would benefit the community and allow others with a similar need to add their support. If this idea would be valuable to you, please vote for it and share any additional feedback or examples in the comments.
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Cash Coding - Spend and Receive Totals
Have a total for each of the spent & received columns in the Fast coding screen. When the checkbox is ticked the total decreases and vice versa. Have a print button to print the data.
2 votesThanks for sharing this idea. Adding visible totals for the Spend and Receive columns in Cash Coding, with the totals updating as rows are selected, would make it easier to review and reconcile transactions. A print option would also help users retain or review the coded data outside Xero.
We’re moving this idea to Gaining Support so we can better understand how broadly this would help. If this would improve your workflow, please vote for the idea and share details about how you would use the totals or print output.
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Documents - Option to select org when sharing receipt from mobile gallery
Having to login to the specific Xero org on the app first before being able to send a captured receipt to the app is time consuming. Is there a way to have a dropdown menu on the 'Send to Xero' screen of all my organisations so I can select the appropriate one. Similar to when a Xero bill is sent to Xero desktop. Currently the organisation name appears anyway but there is no way to select a different organisation
1 voteThanks for sharing this with us.
We’re moving this idea to Gaining Support to help us understand how valuable this would be to the wider Xero community. The suggested experience would add an organisation dropdown to the Send to Xero screen, allowing you to choose the destination organisation directly—without needing to open the app and switch to that organisation first.
If this would make your workflow easier, please vote for the idea and add a comment sharing how you currently capture and send receipts, and how selecting the organisation from the Send to Xero screen would help.
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Bank feed - Cynergy Business Saver account
For Xero to expand their bank feed connections to develop feed that supports Cynergy Business Saver accounts.
Xero claim to support all bank account types but it does not work with Business Saver accounts.
Note, I do not have a business current account with Cynergy, only a Busines Saver account.
4 votesHi Paul, thanks for sharing this suggestion. We understand the request for a direct bank feed for Cynergy Business Saver accounts, which could reduce the need to manually download and import bank statements. You can refer to this article for more information on supported accounts.
I’ve updated the status to Gaining Support so we can continue tracking interest. While there are no immediate plans from Cynergy to support this account type for bank feed, we’ll keep monitoring feedbacks in this space and update you here if there's movement with this request.
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Chart of Accounts - Extra Column to show transactions reference details
When viewing each nominal account it would be helpful if a column to show reference detail, this will save a lot of time as we currently need to click into each transaction to get the details.
1 voteThanks for sharing this idea, Maria. We understand the request to add a Reference column to the Chart of Accounts transaction view. This could make it easier to review and trace transactions without opening each one individually.
We've updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share your use case.
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Customer Statement - Change Overpayment term to Direct Payment
Because overpayments are the only means of receiving or spending money directly in the control accounts (A/R and A/P), they should be called direct payment. On a statement, the activity is called Overpayment, which confuses clients. To the layman, overpayment indicates an error in payment.
If not Direct Payment, can it be called Payment?
1 voteThanks for sharing your feedback here. We understand the request for statements to use terminology that better matches the type of payment being recorded, rather than displaying Overpayment.
I’ve moved this post to Gaining Support so we can continue gathering community feedback. If this is something you’d use, let us know what label you’d choose and why.
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Xero Accounting App - Bulk transaction reconciliation in the mobile app
The app needs SO MUCH more functionality including the ability to multiple select transactions that aren’t tax deductions and then send them to an account all at once. That’s what takes up the most time, painfully going through every transaction separately. You should be able to multi-select a bunch and then send them to an account
1 voteThanks for highlighting this improvement. The request is for bulk actions in bank reconciliation, allowing users to choose multiple transactions and apply reconciliation or categorisation in a single action via the Xero Accounting App.
This could be particularly useful for groups of transactions that need the same treatment, rather than processing each line separately.
I’ve updated the status to Gaining Support so we can continue gathering feedback. Let us know what types of transactions you’d most often process in bulk.
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Navigation - Option to disable or remove "Leave Site?" unload confirmation prompt
The unload confirmation prompt "leave site?" added (what feels like) hundreds of additional clicks to my tired hand.
Please remove the "leave site?" prompt.
1 voteAppreciate you bringing this to the community. We understand the request for a user setting to disable the browser unload confirmation when navigating away from Xero.
The prompt can be useful when there are unsaved changes, while an option to turn it off could be preferred by users who don't need the additional confirmation.
I’ve updated the status to Gaining Support so we can continue tracking interest. Add your vote and let us know on which screen you’d prefer this setting to work.
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Bank Reconciliation - Edit check amount directly without voiding or reissuing
Requires ability to change the amount on an issued check without reissuing or recreating the check
* Does not want to remove and redo payment or void the check to correct the amount
* Needs a direct method to edit the check amount after creation.
Quickbooks allows this feature and if we do not have it we continue with quickbooks and move on from Xero.
We don't always write a simple check as we have various expenses that we track to our vendors.3 votesThanks for sharing this idea. We understand the request to edit the amount of an existing check without needing to void or recreate it. Having more flexibility to make small corrections could make managing check payments and vendor expenses easier.
I've updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you'd like check editing to work.
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Bank Reconciliation - Filter or view for bank transactions matching bank rules
On the Bank Reconciliation screen, please add a filter or checkbox to show only transactions where Xero has identified a matching bank rule. Essentially, “Here are all the lines that match the criteria of a bank rule.”
At present, these transactions are mixed in with all other unreconciled bank transactions. This means users must work through or scroll past numerous transactions to identify those where a bank rule is available.
A simple filter such as “Bank rule matches only” would allow users to quickly review and reconcile all transactions that have triggered a bank rule in one batch.
This would…
1 voteThanks for sharing this feedback. Having a way to quickly isolate transactions matched by bank rules could make high-volume bank reconciliation easier to manage.
We’ve updated this idea to Gaining Support so we can continue tracking interest. If this would improve your workflow, let us know how you’d like to use it.
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History & Notes - view user that created an account
Have history on chart of accounts to see who opened an account or changed.
1 voteThanks for connecting with our Xero Support team to feedback on our last update, Rachel. you can always react to the email notification of the status update from the idea that'll allow you to share feedback that myself and the team review, too. 🙂
Though it's possible to view the history when a change is made to an account in the chart of accounts, there's no current event that records when a user creates a new account.
We'll start to get a feel for the interest in this here, and I'll share if there are any updates.
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Spend Money - Ability to link a received refund directly to an existing Spend Money transaction
Refund transaction that links to a previous Spend money transaction
Hi Xero users,
When we received a refund for a payment, the only option is to record the received amount as a separate transaction in the same account.
There is no option to link the refund transaction to the previous completed spend transaction unless it is a Bill.
It would be very helpful if Xero can add this feature
This way, when we click on a spend transaction, we can know immediately if it is refunded or not, cause the two spend and received transactions are at different date so…9 votesHi Hayley, thanks for bringing this idea to the community. We understand that being able to link refunds back to the original transaction could simplify reconciliation and record keeping.
I've updated the status to Gaining Support so we can continue tracking interest. If this were introduced, how would you like the linking process to work? Your input could help shape the approach.
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Bank feed - Separate Master card and sub cards feeds
Huge problem with the new update! Maybe it's just me.
Combining all company credit cards into a single feed is creating a significant problem for our accounting process.
We have five different company credit cards assigned to different departments, but the system combines all transactions into one feed and sorts them only by date. This means that at the end of each month, when employees submit their receipts, I have to sort through transactions from five different cards just to reconcile each department's expenses. With the old feeds, that was easy. With the new feed going into master account, it…
3 votesHi Lacey, thanks for sharing this suggestion. We understand how useful it could be to have clearer visibility of transactions across individual corporate cards and departments.
I've updated the status to Gaining Support so we can continue tracking community feedback. It would be great to hear which credit card provider you'd like this feature to be available for.
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