Remittance Advice - Show all credit notes and invoices
Ability to produce supplier remittances that include all the credit notes against any payment as unallocated.
Purpose: Because some of the credit notes do not relate specifically to an invoice, e.g. marketing aid, retro discounts.
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Liz Wicks
commented
Everyone else has said it. Please make this happen!
This.....Definitely needed. It is confusing to send a remittance advice to a supplier with the credit note already allocated against one of the invoices.
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Scott Couldrey
commented
Causing real problems for us and it doesn't look like Xero cares to make the change. I will be forced to look at alternative accounts packages which enable this.
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Lisa Coe
commented
This is essential, as we have to do a lot of manual remittances to include credit notes. This stops misallocation which seems to happen with suppliers as they are not receiving all the information needed.
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Nikki Moran
commented
7 1/2 years since this was first (?) raised!
Come on Xero, please address this and make your accounting program complete. This is a seriously problematic area for several of my clients and is holding others off transferring from Sage to Xero. -
Mandy Martin
commented
This is a major set back for our accounts, please sort
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Robert Taylor
commented
It's real problem for me too.
Xero need to work on fixing the basic stuff like this before some of the other bells and whistles. -
Mike Stewart
commented
Don't believe I should repeat what everybody else has mentioned. Simple fix just get it sorted
How long has this been going on for? I'm fairly new to Xero and not having this available means having to use previous remittance routine of entering details from accounts package. -
Nikki Moran
commented
For me this is the main reason for NOT moving the rest of my Sage clients over to Xero. It is a basic but very important feature missing.
This has been brought up so many times but the thread has been moved and buried. Each time it raises is head, a new thread is created so the number of votes is again reset to zero.
Very frustrating that after all these years it still has not been sorted. It's basic reporting.
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Janine Hutchinson
commented
Definitely needed. It is confusing to send a remittance advice to a supplier with the credit note already allocated against one of the invoices.
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Jordan Green
commented
Currently, supplier credit notes will only show on remittances if they are allocated to an invoice and leaving an excess balance being paid. I.e. where credit notes have been allocated to an invoice leaving no further balance outstanding, there would be no trace of this on a remittance advice.
Therefore it would be beneficial to have some kind of remittance report that can be generated for credit note allocations for a specific supplier and time period.
This would assist with mitigating the time corresponding with suppliers when being asked which credit notes have been allocated and to which invoice. -
Helene Lees
commented
I've been asking for this feature since I moved over to Xero from Sage.
This in my view is a basic request
Please can this be actioned ASAP as causing issues and wasting my time.
New update just released should have had this added to it
Very disappointed customer -
Lesley Parker
commented
I can't understand why this is not a normal accounting function. As one person has said - not being able to show credit notes on a remittance causes many problems and extra work. It would be good to get a fix for this - asap!
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Gregory Clarke
commented
For all the reasons listed below
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Jeffrey Wright
commented
We need this immensely. It would be such an easy fix and currently we have to do so many extra steps, either by emailing the vendor or editing a pdf, to show how credits are applied. It's very tedious.
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Amy Rapin
commented
Would be so helpful to have
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Ronna Amigo
commented
Any update on this feature? We really need this as this is very helpful details in remittances.
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Brent McKay
commented
This is a major flaw that needs updating as soon as possible.
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Kristina Juhl
commented
We really need this feature. I have taken to having to edit my pdfs completely just to add a line in showing a credit note.
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Clare Grain
commented
Come on Xero, why is it all my customers and suppliers can send me remits showing credits unallocated but anyone using Xero cannot? please fix asap!
thank you
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Carla Lee
commented
What is even more frustrating is that when a credit is applied to an invoice which then brings that invoice balance to '£0', that invoice is not shown on the remittance either.
It is essential that all activity is shown on the remittance correctly.