Split-screen (Quick View) bill approval removes rounding adjustments
Split-screen (Quick View) bill approval removes rounding adjustments
Hi team,
I’ve run into a consistent issue when approving bills using the split-screen “Quick View” in Xero, and it’s starting to create real payment discrepancies.
Scenario:
• A supplier invoice includes rounding (e.g. total is $100.01)
• I enter the bill and include a rounding adjustment (either via line item or total alignment)
• The draft bill total matches the supplier invoice exactly
Issue:
• When I approve the bill using the split-screen preview (without opening the full bill),
• Xero appears to recalculate the bill from line values
• The rounding adjustment is removed or overridden
• The approved bill total changes (e.g. drops back to $100.00)
Result:
• The approved amount no longer matches the supplier invoice
• This flows through to batch payments → suppliers are under/overpaid by small amounts
• Creates reconciliation noise and requires manual correction
Important detail:
If I open the bill fully and approve from the edit screen, the rounding is retained correctly. This only seems to happen in the Quick View / split-screen workflow.
Impact:
• Breaks trust in the approval workflow
• Forces us to avoid Quick View entirely for invoices with rounding
• Adds extra review steps for something that should be safe to approve quickly
Request:
• Ensure Quick View respects saved rounding adjustments and final bill totals
• Or at minimum, prevent recalculation on approval if the bill already balances
• Or provide a warning when totals change on approval
Is anyone else seeing this behaviour?
Happy to provide examples if needed.
Thanks
Hi Sue, thanks for raising this with us.
Im sorry to hear the troubles you're running into here, when editing draft bills that are pulled in via the email to bills option. If you're experiencing performance issues, or some thing isn't working as you'd expect it to, it's best looked into with a closer lens. Please raise a case with our Xero Support team on Xero Central and our specialists can investigate with you 1-1. Thanks!