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  1. 41 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  2. 7 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    AdminKelly Munro (Community Manager, Xero) supported this idea  · 
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    AdminKelly Munro (Community Manager, Xero) commented  · 

    It would be great to be able to bulk export bills from Xero with attachments, or enable the ability for Xero to check the contact financial bank details with what has been entered in the original bill /invoice received.

  3. 5 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    It would be great to be able to create and publish an invoice from Hubdoc and automatically add a new currency within Xero. This would increase efficiency and save from having to set up manually

    AdminKelly Munro (Community Manager, Xero) supported this idea  · 
  4. 8 votes

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    Thanks for sharing this idea about the onboarding for new clients.

    It's now up to the community to get behind and support your idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero and Practice Manager.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  5. 5 votes

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    Thanks for sharing this idea, and letting us know the changes that matter most for you.

    Now, it's up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve the sending of invoices etc from Xero.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  6. 3 votes

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    Hi, thanks for sharing this idea.

    We've reviewed it, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their generation of customer statements.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  7. 301 votes

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    Great news team, work has been moving along well and I'm pleased to share our teams are developing the ability for employees to self-onboard by entering their own onboarding details within Xero Payroll in Australia.

    We appreciate the extra admin and time this will take back for Payroll admins to be able to focus on the more critical payroll tasks. Currently in testing with a small group of users, I look forward to coming back with more details as we progress to release.

    An error occurred while saving the comment
    AdminKelly Munro (Community Manager, Xero) commented  · 

    Yes, sorry about that Ali! Thanks for checking in on this with me here. We've just updated the form and the link should work for you now. 🙏

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Sincere apologies team, and appreciate highlighting the issue with the form link with me here. The team have just fixed this up, and if you click the link again it should load for you now. 🙏

  8. 115 votes

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    Hey everyone, as a first off we'd like to say a big thank you to everyone that filled in their details and engaged with our teams research in this space.

    I'm pleased to return with a further update for you all.

    We have been developing the capability fir employees to self onboard to Xero Payroll. Our feature would enable employees to enter their own onboarding details via a secure web form. Giving payroll admins back more time to focus on more important tasks.

    We want to be upfront that the intention is to release this in the Australian version of Xero Payroll first, with NZ and UK to follow. We will keep you up to date of the release here. 😊

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for sharing, Liane! We've just fixed up the link and this should work now. Apologies this was an issue on our end.

  9. 5 votes

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    Thanks for sharing this idea, I can see how you'd like to get more control over them, such as removing them for clients where it isn't relevant.

    We've reviewed this, and now it's up to the community to get behind and support it.

    You might like to share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  10. 1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  11. 6 votes

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    Hi everyone, we’ve created this idea based on feedback we’ve heard from the community.

    We know how important it is to be able to instantly search for a client when creating a job in Xero Practice Manager. Manually scrolling through a long drop-down list can be time-consuming, especially for practices with a large client base.

    Adding a search function here would make the process faster and more efficient, helping you get straight to work.

    This idea is now in the Gaining Support stage. Your votes and comments help us understand how valuable this feature is to the wider Xero community and support future development decisions.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  12. 1 vote

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    Hi community, we’ve created this idea based on feedback we’ve heard, to help improve your workflow in Xero Practice Manager.

    The suggestion is to add a safeguard that prevents jobs from being closed when they’re still linked to an active tax return. We believe this would help reduce errors and support smoother compliance processes.

    This idea is now in the Gaining Support stage. Your votes and comments will help us understand how valuable this feature is to the wider community and guide future improvements. We’ll keep you updated here as things progress.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  13. 4 votes

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    We’ve updated the status of this idea to Gaining Support.

    Currently, you can hover over a certification to view the expiry date, with colour indicators showing when a certification is close to expiring (yellow) or already expired (red). This idea suggests extending that functionality by including the certification type directly within the Staff tab.

    If this change would improve how you work, we encourage you to vote or comment to show your support. Your input helps inform areas of focus for future improvements.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  14. 9 votes

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    We appreciate your contribution to the community

    The status of this idea has been updated to Gaining Support. Being able to assign a wider range of user permissions within the practice tools interface could make managing staff roles more flexible and centralised.

    This idea is gaining traction quickly, which shows it’s something many in the community would find valuable.

    If you’d like to see this feature added, please vote or comment to help us understand its impact.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  15. 7 votes

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    Hi community, this idea has been created from feedback in this initial idea. While we are interested to get a better pulse on the interest in this, we want to front foot that we don't have any plans for this change.

    Switching from landscape to portrait was made based on a lot of feedback and testing, so we'd want to see a fair amount of support through the idea here to consider making another change.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  16. 5 votes

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    Hi everyone, this idea has been created from feedback on this initial idea. We understand why you'd like your exported return to appear with the same columns hidden and would like to get a better view of the overall community interest in this from the idea here.

    While we don't have immediate plans, we will keep an eye on this here and share if there are any updates.

    AdminKelly Munro (Community Manager, Xero) shared this idea  · 
  17. 3 votes

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    Thanks for your feedback of how Xero handles sick leave entitlements, Natalee.

    I've made sure this is shared back with our product team, and while we can understand the reason for change you'd like to see here, we want to be open that this isn't something we have planned in the immediate future.

    Right now, if an employee isn't included in the scheduled pay run when their leave anniversary date falls, you'll need to do a manual leave adjustment to grant the employee the missed entitlement.

    If there's any news of change for this, we'll update you here.

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks Natalee, appreciate how a warning could also be useful in this scenario. It's also not something we have planned for the time being but we'll begin to get a sense of the overall interest in the community from your idea here, and continue to review as the team plan and prioritise. We'll let you know if there's any progress to share.

  18. 37 votes

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  19. 420 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Sorry for the back and forth there, Olga. I see your came back to our specialists and they've now confirmed there's an issue with the 'Send me a copy' not remembering the last selection and this is now with our product team. Our specialists will reach back out as soon as it's resolved. Thanks

  20. 25 votes

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    Hi everyone, we appreciate everyone who signed up and participated in the teams discovery here. Right now, focus has needed to shift to other high priority work.

    We value all the input and feedback we've received from the teams discovery, and based on this they found that there is more work needed in solving this for our customers.

    We have good foundations to build from when we are able to bring attention back to this. For now we will move back to submitted and let you know when there is progression to share.

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Apologies about the Calendly invite link issues, everyone. We've just updated this in my post and you should now be able to find dates in June to book in. Thanks, and we appreciate your interest in feeding back to the team! 🙂

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