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  1. 21 votes

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    Hi everyone, thanks for the engagement on this idea. Our team understand the value this feature would bring, and we're happy to share that this is currently In Development.

    In Australia, a Tax Returns widget is already available on the homepage, with further improvements planned to redirect users into Tax Manager instead of the Returns page.

    For New Zealand region, we’re currently building this functionality for our NZ partners.

    We’ll share further updates as the work progresses.

    Amanda Hunter supported this idea  · 
  2. 18 votes

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    Hi team, really good to hear your feedback on what could improve your experience with new Tax Manager which is currently in beta.

    We're listening to the feedback we're receiving about this from our community and while not in the works just yet, the ability to save custom filters is a feature we plan to develop.

    You can get more of a view of what's to come in Tax Manager through Xero Central, and I'll keep you updated here once this idea progresses with the team.

    Amanda Hunter supported this idea  · 
  3. 29 votes

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    Appreciate you letting us know how filters on the Jobs widget in the new XPH homepage would be useful.

    We're keen to get a better idea of the number of users that'd also find this helpful. Feel free to share the link to this idea with other colleagues that'd find this useful too!

    We'll share if there are any updates for you here.

    Amanda Hunter supported this idea  · 
  4. 74 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Amanda Hunter supported this idea  · 
  5. 101 votes

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    Amanda Hunter commented  · 

    The staff permissions available in client settings are currently too limiting compared with the more detailed options available in job settings. In Jobs, permissions can be tailored more precisely, such as allowing staff to add and edit job notes without granting wider access. In Clients, however, the only available options are No Access, View, and View and Edit.

    This creates a problem where there is no way to allow a staff member to add or edit client notes while restricting them from changing key client details such as the IRD number, address, or phone number. At present, the only way to let a staff member manage client notes is to give them full edit access to the entire client record.

    A more granular permission structure for client settings would be very helpful, particularly the ability to separate note access from client detail editing.

    Amanda Hunter supported this idea  · 
  6. 30 votes

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    Hi team, thanks for sharing this! We can see how resizable widgets would make the Partner Hub feel more tailored to each practice. Some teams might want a big view of their Alerts, while others prefer a compact Time Summary—being able to adjust widget sizes would make the dashboard feel more like your own workspace.

    Currently, fixed-size widgets can make key information feel crowded or require extra clicks to see more rows of data.

    We’ve moved this idea to Gaining Support so our product teams can understand the demand for a more flexible dashboard. We’d love to hear from you—which widgets would you most like to expand or resize?

    Amanda Hunter supported this idea  · 
  7. 55 votes

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    Thanks for letting us know how this favourites feature matters to you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would benefit them, too!

    Amanda Hunter supported this idea  · 
  8. 27 votes

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    We appreciate you sharing feedback on the beta experience, Carol. We'll begin to get feedback and support for this through your idea. Our product teams are keeping a close eye on this forum and I'll be sure to share if there's any change planned

    Amanda Hunter supported this idea  · 
  9. 15 votes

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    Hi everyone, thanks for your engagement on this idea! We completely understand why it matters, especially for our global Partners. A person’s name is a big part of who they are, and having to simplify or change it just to fit into a software field can be frustrating and confusing.

    We’ve moved this idea to ‘Gaining Support’ so our product teams can see its impact. Are there particular characters or languages where you notice this most?

    Amanda Hunter supported this idea  · 
  10. 57 votes

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    Hi team, it’s been interesting to read through all the comments in this thread. We appreciate the ask and the detail you’ve shared around how these changes could make the client edit screen easier to work with when you’re moving quickly between clients.

    This idea is now in Gaining Support, which me

    This idea is now in Gaining Support, so it’s open for the wider community to add votes and comments. We’ll keep following the discussion as more perspectives are shared.

    Amanda Hunter supported this idea  · 
  11. 46 votes

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    Appreciate the feedback and hearing what information would be most useful for you on the new Xero Partner Hub homepage.

    This is something our product team have eyes on for the longer term but there are a few other pieces of work lined up first.

    For now we'll continue to track interest of this here and I'll share as soon as there are any updates.

    Amanda Hunter shared this idea  · 
  12. 23 votes

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    Appreciate the feedback, Arnie. Our product team are staying close to the feedback we're receiving about updates in Jobs. It'd be good to see if there are others in the new experience that feel the same way.

    I'll let you know if we have any further enhancements around the layout for you here.

    Amanda Hunter supported this idea  · 
  13. 17 votes

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    Amanda Hunter supported this idea  · 
  14. 272 votes

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    Thanks for all the engagement and sharing how valuable this feature is to managing your clients with Xero.

    I understand the desire for another update and am pleased to share that this is something our product teams will be addressing and are working on developing within the new unified client experience.

    I'll share more news here as this gets closer to release.

    Amanda Hunter supported this idea  · 
  15. 55 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

    Amanda Hunter supported this idea  · 
  16. 23 votes

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    Appreciate the meaning behind this idea to you all. 

    This is something we'd like to continue to track on the site here, however to upfront in order to generate the barcode there's work that'd need to be done on IRD's end to enable this. 

    We've reached out to engage them on this, but there is no immediate plans from our end, at this time. 

    Amanda Hunter supported this idea  · 
  17. 160 votes

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    Hi everyone, thank you for sharing how we could improve Xero Practice Manager for your use. We understand wanting to highlight important client information to make this more prominent and how it'd help your team stay aligned and provide the best possible service to your clients.

    Please know that your feedback has been shared with our product team. Right now, we're making improvements to centralise the experience across XPM and HQ, bringing clients under one umbrella with Xero Partner Hub.

    Atm we don't have direct plans for enabling the ability to highlight notes but we'll continue to review this as we keep developing this space.

    We appreciate your passion and your partnership in helping us build the best possible practice management solution, and will share if there are any updates.

    Amanda Hunter supported this idea  · 
  18. 167 votes

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    Hi everyone, we get how a 'pause' button would help when juggling multiple tasks, and avoid the need to stop and restart the timer. We want to be honest that there aren't any plans for developing a pause option within XPM. Our teams focus for the time being is on development of the unified practice experience that'll soon be released with the Xero Partner Hub. You can read more on this through our website.

    Amanda Hunter supported this idea  · 
  19. 120 votes

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    Hi everyone, thanks for your valuable feedback and engagement with this idea. We're aware of the importance of real-time error notifications for an efficient workflow.

    While we can' make any commitments at this stage this is something our product teams have lined up for exploration a little later this year and we'll be sure to keep you looped in on any progress here.

    Amanda Hunter supported this idea  · 
  20. 21 votes

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    Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how important proactive notifications could be for managing tax returns efficiently. We've moved this to Gaining Support, which means the community team have reviewed the idea and it's now open for community support through votes and comments. This is a great opportunity for others to add their voice and share how this could help their workflow. Keep the feedback coming!

    Amanda Hunter supported this idea  · 
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