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17 votes
Freya Pieroz
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8 votesFreya Pieroz
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93 votes
Hi everyone, thank you for your feedback and I do want to apologise for any confusion my update's caused. You're correct in that the responsibility outlined in my response is relevant to the concessional contribution cap. Seeing your responses today, we now appreciate that the idea here is specifically around the maximum contribution base.
I want to assure you this is something our product teams are paying close attention to and though we don't have any immediate plans we can share, we will consider this request as we continue to plan our roadmap - We encourage you to share any further details on your experiences related to managing the maximum contribution base as these will be helpful to the product team as they assess this feature.
An error occurred while saving the comment An error occurred while saving the comment Freya Pieroz
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Every time one of my clients adds another employee who is paid above the maximum contribution base, I have to explain that the annual wage on their payslip only includes the maximum contribution base, and not the salary on which my client does not pay super. They all query it. Every time.
Freya Pieroz
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434 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…Freya Pieroz
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5 votesFreya Pieroz
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39 votesFreya Pieroz
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4 votesFreya Pieroz
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3 votesFreya Pieroz
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405 votes
Hey community, we get the vying interest in this and how having a copy of the invoice sent within Xero would help when following up with debtors, or in disputes.
As many of you have pointed out, the best option that exists within Xero for now is to use the 'send me a copy' checkbox. This gives you a solid record in your own email inbox to fall back on. While it takes a little setting up you could create a filter in your email inbox to route these to a specific folder for reference.
Another smart tip as shared here could be setting up a dedicated email address to file these automatically, and keep things organised.
Though not a solve for the body of the email that's being asked here, a change that we recently made for invoices is that all sent invoices will include the primary To: email address…
Freya Pieroz
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6 votesFreya Pieroz
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7 votesFreya Pieroz
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4 votesFreya Pieroz
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3 votesFreya Pieroz
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44 votesFreya Pieroz
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163 votesFreya Pieroz
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115 votes
Hi everyone, thanks for your on-going involvement in the idea here.
We understand many of our customers are trading internationally. While we haven't been able to deliver a solution as yet, this is still high on our radar.
Right now, depending on the country selected when setting up organisations will have different field options - Sort code in UK, BSB code in AU and Routing number in US. This explains the differences some in the conversation have mentioned. I appreciate it's not a solution but for the time being any extra detail (IBAN or any other banking detail) for the contact could be added as a note to the contacts record that can be looked up before making payments.
For our UK customers that have set up international bill payments - Though not direct from Contacts you can edit and save international payment details for a supplier through the flow…
Freya Pieroz
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7 votesFreya Pieroz
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6 votesFreya Pieroz
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12 votesFreya Pieroz
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2 votes
This is unusual, Michelle. Thanks for the screenshots.
While you could try clearing your browsers cache and cookies as a start, I'd recommend touching base with our team of specialists at Xero Support to dig into this. They have tools that we don't have here in community to be able to get better insight and investigate what's going on here.
Freya Pieroz
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Currently going through and editing all the payroll templates and repeating bills for clients. There would be a lot fewer things to update for the new year during the EOFY rush if the maximum contributions base had been implemented.