Settings and activity
12 results found
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626 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
An error occurred while saving the comment An error occurred while saving the comment 
Gavin Smith
commented
@Youssef Abouelnasr - just take a look at any of the community suggestions they are all 5-10 years old and no action from Xero.
Xero does not give a **** about it's users or implementing changes that would actually benefit us , rather they spend time and money on implementing things like the "New Invoicing' that no one asked for and is hated by majority of users.An error occurred while saving the comment Gavin Smith
commented
The ability schedule payslips to be emailed at later date - for example I'm on holidays over the Christmas break so I have had to do all the payroll before I finished.
It would be good to set a date to email the payslips.
I was able to schedule the bank and EFT payments but there's no way to schedule when payslip or Remittance Advice is emailed outGavin Smith
supported this idea
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1,168 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment Gavin Smith
commented
@Yubi Sah - just take a look at any of the community suggestions they are all 5-10 years old and no action from Xero.
Xero does not give a **** about it's users or implementing changes that would actually benefit us , rather they waste time and money on implementing things like the "New Invoicing' that no one asked for and is hated by majority of users or this useless JAX.
I have a question for JAX (Just Ask Xero) - When are you going to listen to your users!!Gavin Smith
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26 votesGavin Smith
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225 votesGavin Smith
supported this idea
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154 votes
Hi everyone, understand the confusion in some of the recent comments here. To explain how this works at present - A report will automatically default to portrait or landscape mode based on the width of the report. The more columns you add, Xero will automatically switch the layout from portrait to landscape mode.
The same report should not change from user to user, if you're finding this it may be worth checking your printer fit settings and if these differ.
We don't have plans for developing an option of whether a report prints in landscape or portrait mode atm, but our teams are across the interest of this, so if there's any change we'll share an update on this with you, here.
Gavin Smith
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35 votesGavin Smith
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441 votes
An error occurred while saving the comment Gavin Smith
commented
When will this be implemented for the Australian Market? It's already available in other regions.
I hate this time of the year, having to manually check and adjust all our payroll with all the public holidays and leave.
Another good suggestion would be to be able to schedule when the payslips are emailed out - for example I'm on holidays over the Christmas break so I have had to do all the payroll before I finished. I was able to schedule the bank and EFT payments but there's no way to schedule when payslip or Remittance Advice is emailed outGavin Smith
supported this idea
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95 votes
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
An error occurred while saving the comment Gavin Smith
commented
I have seen a lot of comments saying that they are considering moving to different platform. Well, today I have decided to cancel my subscription and moved to MYOB. I hope some of you will also join me, maybe then they will get the message.
An error occurred while saving the comment Gavin Smith
commented
Hi everyone, if you're not happy with Xero, have a look at the suggestion I just posted.
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607 votes
Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.
With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.
Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here
We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.
An error occurred while saving the comment Gavin Smith
commented
In reply to Angela Cooke. DON'T DO IT. So many customers are currently looking to take their clients AWAY from Xero
Make sure you have a read of the over 400 comments on the following discussion (https://central.xero.com/s/question/0D53m00009n36b9CAA/petition-for-xero-executives-regarding-alleged-improvements)
Also have a look at the product ideas forum and the hundreds of requests for improvements that are ignored in favour of "enhancements" to an existing functionality (New Invoicing) that has made it worse and users want it reversed.
An error occurred while saving the comment Gavin Smith
commented
@Maya, we have almost exactly the same situation where the work is done for XYZ company but they need it invoiced to Division A - XYZ Company.
It's so frustrating that Xero won't listen to the end users. It seems like they are just interested in providing the bare minimum and anything else they want to sell you the add-on or partner apps like Workflow Max, etc.An error occurred while saving the comment Gavin Smith
commented
@Eunice to be honest, if you're remotely happy with ZOHO, I'd just be moving there, Xero do not listen to customer requests, regardless of how many people may want a feature.
I am a director on 6 companies. 3 of which are on Xero and we are currently looking at the options to move all of them away from Xero.Gavin Smith
supported this idea
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143 votes
Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.
As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.
Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.
In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.
An error occurred while saving the comment Gavin Smith
commented
Don't know why I actually bothered voting, Xero doesn't monitor these requests or listen to their customers feedback anyway.
Gavin Smith
supported this idea
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712 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Gavin Smith
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927 votes
Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.
We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.
I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.
We understand your frustration with the timeline and the limited updates, and we're…
Gavin Smith
supported this idea
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@ Hannah G, don’t you think it’s time Xero actually started listening to its users?
Instead of rolling out features no one asked for or continuing with the tired “Building on Beautiful” slogan, how about focusing on what really matters — BUILDING ON FUNCTIONALITY?
Do you even read these threads? Just scroll through the community suggestions — most of them are 5 to 10 years old, with hundreds (if not thousands) of upvotes and absolutely no action. It’s beyond frustrating.
It’s becoming increasingly clear that Xero doesn’t care about its user base or making meaningful improvements that would genuinely help us run our businesses. Instead, you keep pushing out updates like “New Invoicing”, which almost everyone hates, or now this utterly useless JAX — yet again, something no one asked for.
Enough is enough. Start prioritising the feedback from the people who actually use your product every single day.