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  1. 270 votes

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    Gavin Smith supported this idea  · 
  2. 107 votes

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    Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.

    As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.

    Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.

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    Gavin Smith commented  · 

    Don't know why I actually bothered voting, Xero doesn't monitor these requests or listen to their customers feedback anyway.

    Gavin Smith supported this idea  · 
  3. 400 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

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    Gavin Smith commented  · 

    @Maya, we have almost exactly the same situation where the work is done for XYZ company but they need it invoiced to Division A - XYZ Company.
    It's so frustrating that Xero won't listen to the end users. It seems like they are just interested in providing the bare minimum and anything else they want to sell you the add-on or partner apps like Workflow Max, etc.

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    Gavin Smith commented  · 

    @Eunice to be honest, if you're remotely happy with ZOHO, I'd just be moving there, Xero do not listen to customer requests, regardless of how many people may want a feature.
    I am a director on 6 companies. 3 of which are on Xero and we are currently looking at the options to move all of them away from Xero.

    Gavin Smith supported this idea  · 
  4. 926 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Gavin Smith supported this idea  · 
  5. 600 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Gavin Smith supported this idea  · 
  6. 673 votes

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    Hi everyone, we thoroughly appreciate all the interest and detail of where and why you'd like to attach files to employees in payroll.

    As many will be aware, the team have been making a lot of changes across Payroll to accompany local regulation & compliance such as STP phase2.

    With much of this work still on-going, we want to be open that there are no plans at present for this development. It is top of mind for the team, and will be reconsidered when resource becomes more available however we wanted to share and set expectation for the near term with you all, here.

    Gavin Smith supported this idea  ·