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  1. 31 votes

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    Nerissa Cope-Allen commented  · 

    Whilst that report isn't something I use, I totally agree with the sentiment that the names of available reports are a bit useless without a brief summary of what the report actually is (perhaps with an information icon that can be hovered over for a summary). Every time I want to create a report, I have to click into various different available report templates (with similar names), enter a date range and then submit to see if it's the one that fulfills my need (inevitably I find one that will do, on about the 3rd attempt).

    Nerissa Cope-Allen supported this idea  · 
  2. 963 votes

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    Hi everyone

    We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.

    I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.

    The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please

    Nerissa Cope-Allen supported this idea  · 
  3. 16 votes

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    Nerissa Cope-Allen supported this idea  · 
  4. 32 votes

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    Nerissa Cope-Allen supported this idea  · 
  5. 92 votes

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    Nerissa Cope-Allen supported this idea  · 
  6. 131 votes

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    Nerissa Cope-Allen supported this idea  · 
  7. 19 votes

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    Nerissa Cope-Allen supported this idea  · 
  8. 77 votes

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    Nerissa Cope-Allen supported this idea  · 
  9. 138 votes

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    Nerissa Cope-Allen supported this idea  · 
  10. 228 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    Nerissa Cope-Allen commented  · 

    I agree with every single comment! The new invoicing has absolutely zero improvements and sooooo much loss of usability, efficiency and flexibility.
    It seems like one of those big, poorly thought-out change-management ideas that inexperienced business teams come up with and are usually nipped in the bud by internal stakeholders or experienced staff members who know that the consequences for the company will be far-reaching.

    Nerissa Cope-Allen supported this idea  · 
  11. 143 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Nerissa Cope-Allen supported this idea  · 
  12. 209 votes

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    Hi all, thanks for feeding back on the ways you work with invoicing and what you'd like to see with new invoicing in Xero.

    Our team are reviewing the flow when copying an invoice and having the contact name automatically populate.

    In the way this currently works, once you add a contact to the new(copied) invoice any defaults you've applied to a contacts record will then be applied to the invoice. This flow of default application is something the team will consider as part of their review and what works best for majority of users.

    Nerissa Cope-Allen supported this idea  · 
  13. 239 votes

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    Hi community, we've released our first update to history and notes of new invoicing, where you can now view more detail of changes such as where an issue or due date has been altered or the amount of your invoice is changed. There's more improvements for this space coming soon and I'll keep you up to date with these, here. 

    Nerissa Cope-Allen supported this idea  · 
  14. 16 votes

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    Nerissa Cope-Allen supported this idea  · 
  15. 450 votes

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    Hey community, 👋 thanks for all your support on this idea, I’m pleased to let you know that this has been delivered for UK Payroll initially! It includes the ability to select the date range you’re interested in, and check boxes to either select all results or multiple. Then you can download your selection as a single PDF of multiple payslips.

    For users in AU and NZ we know this is a highly anticipated feature, however to be open this is not any immediate plans for those teams so we’ll leave this idea open. While we appreciate it doesn’t help employers needing bulk downloads, employees can be invited into the Xero Me portal to self-serve payslip collection.

    Nerissa Cope-Allen supported this idea  · 
  16. 34 votes

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    Nerissa Cope-Allen supported this idea  · 
  17. 108 votes

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    Nerissa Cope-Allen supported this idea  · 
  18. 256 votes

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    Nerissa Cope-Allen supported this idea  ·