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  1. 4 votes

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    Hi team, we appreciate the feedback however want to be upfront here that we don't have any plans on removing the 24 hours lock off period - This 24 hour cooling off period is designed to give a user time to visit the learning needed to close any skills gap.

    Certifications is a test of a users ability to carry out tasks in Xero accurately.

    We generally recommend completing the full learning course first as it covers everything a user needs to know to pass.

    The direct assessment route is really for those that have been certified before. You use Xero daily and have all the skills, and are just needing to get certified.

    DNC Ltd supported this idea  · 
  2. 62 votes

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    Thanks for the input and sharing your feedback here, everyone.

    We know many of you asked for widget borders to help separate information. As a first step, we’ve subtly darkened the homepage background to increase contrast and make the widget boundaries clearer.

    We’d love to know if this change has made the information easier for you to scan and consume. Please do let us know here 🙏🏻

    DNC Ltd supported this idea  · 
  3. 39 votes

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    Thanks for this feedback on how pension enrollment currently works in Xero payroll. It’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    In the meantime, here's a tip to trigger pension assessment before posting the pay run:

    1. With the pay run in draft click Post.
    2. When the Automatic pension enrolment pop up displays, click Confirm.
    3. On the Complete Pay Run pop up, click Cancel.
    4. You can now open the draft payslip or download pay run reports with the pension deductions included.
    DNC Ltd supported this idea  · 
  4. 230 votes

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    Hi everyone, thank you for your continued input and feedback through this idea. Since my last update as some may have seen we have announced a new plan Xero Simple designed to support non VAT registered sole traders and landlords, as they prepare for the next phase of Making Tax Digital. And, that MTD IT will be available for all Xero business plans - see more on my update here.

    While we understand the desire from small businesses in Xero Tax for the UK, our intention is for this to remain a Partner only feature. We'd highly recommend connecting with a Xero adviser if this is a tool you'd like to make use of.

    DNC Ltd supported this idea  · 
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    DNC Ltd commented  · 

    Looking into the following that may be the answer to my Xero disgust

    https://www.freeagent.com/features/competitors/

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    DNC Ltd commented  · 

    Can you confirm it is only Xero who want to make us pay your partners for the pleasure of filing accounts whether it is something we need or not?
    I remember when Xero was marketed as the ideal software for smaller businesses who wanted more control over their accounts as they didn't need nor could afford expensive Accountants, but those days are gone and Xero is in it 'for' their partners who just happen to be Accountants
    Be careful Xero your customers will only take so much before they move on to the next beautiful software provider

  5. 737 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    DNC Ltd commented  · 

    Over a year on and this vital action is not possible. I have just been asked by our customer why she has to receive duplicate emails all the time and it's rather embarrassing to have to say 'we don't use SAGE' ... maybe we should?

    DNC Ltd supported this idea  · 
  6. 72 votes

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    DNC Ltd supported this idea  · 
  7. 50 votes

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     ·  6 comments  ·  New Homepage » Homepage  ·  Admin →
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    DNC Ltd supported this idea  ·