Settings and activity
26 results found
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463 votes
Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.
Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.
Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.
We…
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Janice Mcgrother
supported this idea
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819 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
Janice Mcgrother
supported this idea
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An error occurred while saving the comment Janice Mcgrother
commented
What's happening with this? It's a standard feature that shouldn't even have to be asked for in an accounting package!
An error occurred while saving the comment Janice Mcgrother
commented
We need this in batch payments, I don't use bank feeds, I do payments manually using batch payments so hopefully this will be part of the issue they are going to solve.
An error occurred while saving the comment Janice Mcgrother
commented
Great News Valerie Hague! Hopefully they will now do something about it now!
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1,223 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment Janice Mcgrother
commented
Hi Xero
It's been 4 months now and no further update. Can you advise if you have made progress with this? It is really causing a problem as there is nowhere on the supplier screen that you can see if the invoice is in dispute despite putting a note on the actual invoice and when you are talking about hundreds of invoices how on earth are we to know if it's disputed? Please fast track this!
An error occurred while saving the comment Janice Mcgrother
commented
Why Xero are you not going to develop this? It is a fundamental part of the purchase ledger procedure. We need to be able to see bills on hold or under dispute with a reason code or something. As per previous posters comments, it is all too easy, especially for a larger company with several staff to pay bills under dispute if there is nothing there to indicate they are! There seems to be no comment from Xero since November 2022. You asked for a clearer understanding. Surely the amount of comments and explanations would sway you to actually take action on this!!
Janice Mcgrother
supported this idea
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4 votes
Is there a specific field of an item that you'd generally search for, Janie?
Being open, we don't intend to allow for the ability to search 'any field' that data can be entered in Xero.
However if you can be more detailed in the terms you're searching this maybe something other in community want to see too and we can share with the team who develop Search in Xero.
An error occurred while saving the comment Janice Mcgrother
commented
Would be great if the seach function on the main page was more powerful to include descriptions within invoices, partial search input to pick up things with part of that name in them, the search function is really basic and doesn't pick up most of the things you would hope it would. I know you can go into account transactions but it takes ages to put all the filters in there, would be much better to search the whole of Xero in one place!
Janice Mcgrother
supported this idea
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An error occurred while saving the comment Janice Mcgrother
commented
To have a much wider search field. At the moment the SEARCH function is only restricted to certain things. The ability to search for anything say like a word within an invoice or transaction would be brilliant. This is possible in other software I have used and is very, very useful. The search option is very restricted in Xero and will only search for certain fields.
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28 votesJanice Mcgrother
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63 votesJanice Mcgrother
supported this idea
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150 votes
Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm.
We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks
Janice Mcgrother
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57 votesJanice Mcgrother
supported this idea
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882 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
An error occurred while saving the comment Janice Mcgrother
commented
Is everyone who comments also voting for this? Just to get Xero to take some notice, I cannot believe they don't even acknowledge all the issues people are having. Even a comment to say they are looking into it would be a start. Very frustrating to say the least. This is a fundamental part of an allocation procedure. I have never come across this before where you have to chose a totally unrelated invoice to allocate a credit to before you have to then go back to the allocation screen to complete your payment. Also it shows on the remittance advice incorrectly by showing the invoice value less the credit note allocated against it that doesn't even relate to it. Credits are often issued for other reasons and not always relating to a specific invoice. It's more than annoying when entering invoices that Xero keeps asking if you want to allocate a credit note! PLEASE SORT IT OUT!!
An error occurred while saving the comment Janice Mcgrother
commented
Xero, when are you actually going to take notice of this!! It's so frustrating that you don't seem to be doing anything about it even after one of your subscribers has spoken in detail and explained the issues to one of your developers a few months back!
Janice Mcgrother
supported this idea
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An error occurred while saving the comment Janice Mcgrother
commented
This is a must! To have to go to the account and allocate a credit against and unrelated invoice is just silly. Why can we not just allocate the credit along with the invoices that are being paid at the point of posting the payment? Also why does the system keep asking if you want to allocate a credit against every invoice you put on to an account? This makes no sense, if we wanted to do that we would do it beforehand not at the invoice entry screen every single time!
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52 votes
Hi team, we’ve been reading through the feedback on manual contact classification, and it’s clear how valuable this’d be for many of you.
In Xero today, contact types are shaped by transaction history. Bills and invoices determine whether a contact appears as a supplier or customer, which works well in many cases but doesn’t cover every workflow, such as where you use spent or received money transactions and contacts stay unclassified.
While not immediately roadmapped, we understand the needs shared through this idea. It’s on our Product team’s radar for future improvement. For the time being, we’ll keep an eye on the growing interest here, and update you as soon as there’s progress.
An error occurred while saving the comment Janice Mcgrother
commented
This is an issue, I have entered an 'invoice' on a supplier in error before and once realised and you get rid of it, it then puts the supplier in the customers list. They should be completely separate as ledgers not under one heading as 'contacts'
Janice Mcgrother
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49 votes
See where you're coming from and thanks for the confirmation, Malcolm (I've just slightly adjusted the title here 🙂)
This isn't something we have planned at present but will get a sense of the appetite here and let you know if there's any change.
Janice Mcgrother
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578 votes
Hey everyone, thanks so much for sharing all your ideas and detailed suggestions for a comprehensive Audit Trail Report.
Through some of the comments in this discussion we wanted to highlight the Journal Report that may help with visibility of detail some are after. We've taken on board your thoughts on how this could be enhanced, like including an 'edited date' column and improving the export to Excel, however this is not in the roadmap right now.
Being open, providing a complete audit trail of every single event and change within an organisation is not in our plans.
That said, it’d help to gather interest in specific items you'd like to see added within the history and notes and I've shared links to a few ideas that have already been started on the platform. We welcome you to add your vote, or start a new idea for those that'd be…
Janice Mcgrother
supported this idea
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90 votes
Hi everyone, thanks for the engagement and support on this idea. We recognise that having the option to display accounts in GL account number order when editing a reports layout would reduce the need to manually adjust the order of accounts.
We've reviewed your feedback, including the specific issues with grouping, and are moving this idea to Accepted. This reflects that the idea has not been included in our current roadmap but that this is an idea that we will continue to monitor.
Janice Mcgrother
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9 votesJanice Mcgrother
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12 votesJanice Mcgrother
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37 votesJanice Mcgrother
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2 votesJanice Mcgrother
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Janice Mcgrother
shared this idea
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27 votes
Hi team, we understand how being able to search reference from the Account Transactions screen would create more efficiencies for those who've supported here.
Being open, this isn't something we have plans for extending the search for at present.
Right now, the best option would be to make use of the search within the Account Transactions report, where you can select the bank account you'd like to search and then can add a filter for Reference.
If this is something you'd find yourself commonly using you could make sure the Account Transactions report is favourited, and could even save a custom report of the Account Transactions report filtered by the bank account to save you a step.
For now, we'll continue to watch the interest in this idea grow and share if there are any updates planned. Thanks
Janice Mcgrother
supported this idea
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3 votesJanice Mcgrother
shared this idea
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5 votesJanice Mcgrother
supported this idea
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All we want is to be able to pick up a credit note when allocating a payment the same as you pick up invoices to allocate. Instead you have to go to the credit note, allocate it against an unrelated invoice then back into allocation screen. Why on earth does your software insist on allocating a credit note to an invoice? This makes no sense, as quite often the credit doesn't even relate to an invoice. It's a basic accounting function which has me flummoxed as to why you set it up in this way.